Mortgage Experience Ltd Reviews 

789
•
TrustScore 5 uit 5

5,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Tessa has been an excellent mortgage adviser, will recommend her as the best advisor in the whole world.She listens to you, and encourages you when you want to give up. Working with her has been an am... Toon meer

Beoordeeld met 5 van de 5 sterren

Lee was great from start to finish checking where we were up to, he made the initial application easy and stress free. Lee has enabled us to fully own our house and put us in a financial position whic... Toon meer

Beoordeeld met 5 van de 5 sterren

Caryl has been absolutely amazing throughout our mortgage journey. Without her, we honestly wouldn't have known where to start. She made the whole process so much less stressful and was there to gu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From start (feels like a long long time ago) to finish Adam Tosh was absolutely brilliant,no question has ever been too much lightening speed responses and the absolute patience of a saint! He even st... Toon meer

Bedrijfsgegevens

  1. Hypotheekmakelaar

Geschreven door het bedrijf

Simple Stress Free Mortgages. Whatever your circumstance we could help, even if you have been declined by a high street bank! We are whole of market and search 1000's of mortgage products to ensure we always get the very best deal for you. With over 40 advisers specialising in varying aspects of mortgage advice, you will always speak to an adviser that specialises in your current circumstance. We provide mortgage & protection advice in the following areas: - New Mortgage - Remortgage - First Time Buyer - Buy-to-let - Self Employed - Help To Buy - Shared Ownership - Right To Buy - Mortgages with Bad Credit - Low credit Score Mortgages - Interest Only Mortgages - Mortgages with a CCJ - Mortgages with a Default - Life Insurance


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

789 reviews

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5,0

Alle reviews

(789)

82 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

5 stars and more...

We were incredibly fortunate to have Tessa D'Souza supporting us throughout our mortgage journey, and we truly couldn't have asked for a better mortgage advisor.

From the very beginning, Tessa was professional, knowledgeable, patient, and always available to answer our questions. She kept us informed every step of the way, explained everything clearly, and made what could have been a very stressful process feel much more manageable.

What really stood out was her genuine care and dedication. Whenever we felt anxious, she took the time to reassure us and always acted in our best interests. Her communication was excellent, and we always felt that our application was in safe hands.

Thanks to Tessa's hard work and expertise, we received our mortgage offer, and we are incredibly grateful for everything she has done for us.

We would highly recommend Tessa to anyone looking for a trustworthy, knowledgeable, and supportive mortgage advisor. She is an absolute credit to her profession.

Thank you so much, Tessa!

3 juli 2026
Review zonder uitnodiging
Logo Mortgage Experience Ltd

Antwoord van Mortgage Experience Ltd

Hi Federica, thank you for taking the time to leave such an incredible review.

We're absolutely delighted to hear about your experience with Tessa. Purchasing a home is one of life's biggest milestones, and we're so pleased that Tessa's professionalism, knowledge and genuine dedication helped make your mortgage journey feel far less stressful. Taking the time to explain every step of the process, provide reassurance when it's needed, and always act in our clients' best interests is exactly the level of service we strive to deliver.

It's wonderful to know that Tessa's clear communication and ongoing support gave you confidence throughout the process and helped you secure your mortgage offer. Your kind words are a true testament to the care and commitment she shows every client.

We'll be sure to pass your fantastic feedback on to Tessa, who will be absolutely thrilled to read your comments.

Thank you again for choosing Mortgage Experience and for your heartfelt recommendation. If you ever need any mortgage or protection advice in the future, Tessa will be more than happy to help. Congratulations on this exciting milestone, and we wish you every happiness in your new home.

Best regards,
Mortgage Experience Team

Beoordeeld met 5 van de 5 sterren

Thank you Caryl!

Caryl was a tremendous help throughout the process of purchasing myself and my partners first home!

Caryl was very fast with her responses to our queries and very kindly guided us through the parts we were unsure about.
Caryl managed to find us the best deal that matched what we wanted to pay for our mortgage and insurance's.
Caryl was also a great help getting in touch with our solicitors and speeding up the process.

Thank you very much Caryl 😁

19 juni 2026
Review zonder uitnodiging
Logo Mortgage Experience Ltd

Antwoord van Mortgage Experience Ltd

Hi Lloyd, thank you for taking the time to leave such a wonderful review.

We're delighted to hear that Caryl was able to support you and your partner throughout the purchase of your first home. Buying your first property is such an exciting milestone, and it's fantastic to know that Caryl's prompt communication, expert guidance and commitment to finding a mortgage and protection solution that suited your needs helped make the experience as smooth as possible. We're also pleased to hear that her proactive communication with your solicitors helped keep everything moving forward.

We'll be sure to pass your kind feedback on to Caryl, who will be delighted to hear your comments.

Thank you again for choosing Mortgage Experience. If you ever need any mortgage or protection advice in the future, Caryl will be more than happy to help. Congratulations to you both on your first home, and we wish you every happiness for the future.

Best regards,
Mortgage Experience Team

Beoordeeld met 5 van de 5 sterren

Proactive, informative and stress free

Proactive, informative and stress free - Thank you Lee Grundy and Jolie Whiteside. Lee’s product knowledge is phenomenal and he took great care and patience when talking through the current market and products available, answering each of my questions and fears of the hike in rates from my original deal. I have some months to go but a product is confirmed ready with an ongoing review should rates reduce, enabling a cheaper deal before mortgage renewal date.

29 juni 2026
Logo Mortgage Experience Ltd

Antwoord van Mortgage Experience Ltd

Hi, thank you for taking the time to leave such a fantastic review.

We're delighted to hear about your experience with Lee and Jolie. It's wonderful to know that Lee's knowledge, patience and proactive approach helped put your mind at ease during a time of changing mortgage rates. Taking the time to explain the market, answer every question and keep your mortgage under review to ensure you secure the most suitable deal is exactly the level of service we strive to provide.

It's also great to hear that Jolie played an important part in making the process smooth and stress free.

We'll be sure to pass your kind feedback on to both Lee and Jolie, who will be delighted to hear your comments.

Thank you again for choosing Mortgage Experience. If you ever need any mortgage or protection advice in the future, we'll be more than happy to help. We wish you all the very best with your upcoming mortgage renewal.

Best regards,
Mortgage Experience Team

Beoordeeld met 5 van de 5 sterren

Very helpful and extremely good…

Very helpful and extremely good brokerage I would highly recommend Lee has been very thorough and has done for me which I thought couldn’t be done

22 juni 2026
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Antwoord van Mortgage Experience Ltd

Hi Allan, thank you for taking the time to leave such a wonderful review.

We're delighted to hear that you had such a positive experience with Lee. It's fantastic to know that his thorough approach, expertise and dedication helped achieve an outcome that you thought might not be possible. Going the extra mile for our clients is something we pride ourselves on, so we're pleased Lee was able to provide the support and reassurance you needed throughout the process.

We'll be sure to pass your kind comments on to Lee, who will be delighted to receive your feedback.

Thank you again for choosing Mortgage Experience and for your recommendation. If you ever need any mortgage or protection advice in the future, we'll be more than happy to help. We wish you all the very best.

Best regards,
Mortgage Experience Team

Beoordeeld met 5 van de 5 sterren

I couldn't recommend Adam enough!

I am a first time buyer and so it was really helpful that Adam was so knowledgeable on the whole process and was very supportive throughout. He made mortgages seem simple, which I know they aren't, so it definitely helped in ensuring the process was stress-free and even enjoyable to be purchasing my first home.

He kept me updated throughout the whole process and I really wouldn't have been able to do it without him.

26 juni 2026
Review zonder uitnodiging
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Antwoord van Mortgage Experience Ltd

Hi Eve, thank you for taking the time to leave such a fantastic review.

We're delighted to hear about your experience with Adam. Buying your first home is a huge milestone, and we understand that the mortgage process can often feel daunting. It's wonderful to know that Adam's knowledge, support and clear communication helped make everything feel simple, giving you confidence every step of the way and turning what can be a stressful process into an enjoyable one.

We'll be sure to pass your kind words on to Adam, who will be thrilled to hear how much of a positive impact he had on your home buying journey.

Thank you again for choosing Mortgage Experience and for your recommendation. If you ever need any mortgage or protection advice in the future, Adam will be more than happy to help. Congratulations on your first home, and we wish you all the very best for the future.

Best regards,
Mortgage Experience Team

Beoordeeld met 5 van de 5 sterren

Very helpful friendly people totally…

Very helpful friendly people totally professional

29 juni 2026
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Antwoord van Mortgage Experience Ltd

Hi Mark, thank you for taking the time to leave such a lovely review.

We're delighted to hear that you found our team to be helpful, friendly and professional throughout your experience. We pride ourselves on delivering a high standard of service while making the mortgage process as straightforward and enjoyable as possible, so it's wonderful to know this was reflected in your experience.

We'll be sure to share your kind feedback with the team, who will really appreciate your comments.

Thank you again for choosing Mortgage Experience. If you ever need any mortgage or protection advice in the future, we'll be more than happy to help. We wish you all the very best.

Best regards,
Mortgage Experience Team

Beoordeeld met 5 van de 5 sterren

Good team, great job.

A well done, competent job. The process went quickly and smoothly. Thank you!

15 juni 2026
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Antwoord van Mortgage Experience Ltd

Hi, thank you for taking the time to leave such a great review.

We're delighted to hear that you found the process quick, smooth and straightforward. Providing an efficient, professional service while making the mortgage journey as stress free as possible is always our goal, so it's wonderful to know we achieved that for you.

We'll be sure to share your kind feedback with the team, who will really appreciate your comments.

Thank you again for choosing Mortgage Experience. If you ever need any mortgage or protection advice in the future, we'll be more than happy to help. We wish you all the very best.

Best regards,
Mortgage Experience Team

Beoordeeld met 5 van de 5 sterren

Very easy process

Very easy process, it was the 2nd time using them and will definitely use/recommend them again. I was helped by Jolie

10 juni 2026
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Antwoord van Mortgage Experience Ltd

Hi Emma, thank you for taking the time to leave such a fantastic review.

We're delighted to hear that Jolie made the process so straightforward and easy for you. It's especially rewarding to know that this was your second time using Mortgage Experience and that you would both use our services again and recommend us to others. There is no greater compliment than returning clients and personal recommendations.

We'll be sure to pass your kind comments on to Jolie, who will be delighted to hear your feedback.

Thank you again for choosing Mortgage Experience. If you ever need any mortgage or protection advice in the future, we'll be more than happy to help. We wish you all the very best.

Best regards,
Mortgage Experience Team

Beoordeeld met 5 van de 5 sterren

Would highly recommend

Tessa was great. So quick and was always available to ask questions! We got our mortgage offer very quickly thanks to her. Would highly recommend.

8 juni 2026
Logo Mortgage Experience Ltd

Antwoord van Mortgage Experience Ltd

Hi, thank you for taking the time to leave such a wonderful review.

We're delighted to hear that Tessa provided you with such a positive experience. It's fantastic to know that she was always available to answer your questions, kept the process moving efficiently, and helped you secure your mortgage offer so quickly. Providing clear communication and responsive support is something we pride ourselves on, so we're pleased this made a real difference to your journey.

We'll be sure to pass your kind comments on to Tessa, who will be delighted to receive your feedback.

Thank you again for choosing Mortgage Experience and for your recommendation. If you ever need any mortgage or protection advice in the future, Tessa will be more than happy to help. We wish you all the very best for the future.

Best regards,
Mortgage Experience Team

Beoordeeld met 5 van de 5 sterren

Incredible service from Adam and the team

Incredible service from Adam and the rest of the team at Mortgage Experience. Excellent service from start to finish, keeping us updated through the entire process and finding great deals for us. Made the entire procedure so much easier, stress free and enjoyable!

9 juni 2026
Logo Mortgage Experience Ltd

Antwoord van Mortgage Experience Ltd

Hi Josh, thank you for taking the time to leave such a fantastic review.

We're delighted to hear that Adam and the rest of the team provided you with such a positive experience from start to finish. Buying a home or arranging a mortgage can often feel overwhelming, so it's wonderful to know that our regular communication, support, and ability to find a great mortgage deal helped make the whole process easier, stress free and even enjoyable.

We'll be sure to pass your kind feedback on to Adam and the team, who will be thrilled to hear your comments.

Thank you again for choosing Mortgage Experience. If you ever need any mortgage or protection advice in the future, Adam will be more than happy to help. We wish you all the very best in your new home.

Best regards,
Mortgage Experience Team

Beoordeeld met 5 van de 5 sterren

I had a complicated remortgage

I had a complicated remortgage, its taken quite a while to sort but I wouldn't have been able to do it without the help of Josh from mortgage experience ltd. He went above and beyond for me as did the solicitors. So happy to finalised

4 juni 2026
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Antwoord van Mortgage Experience Ltd

Hi Joanne, thank you for taking the time to leave such a lovely review.

We're delighted to hear that Josh was able to support you through what sounds like a complex remortgage. We understand that more complicated cases can sometimes take longer than expected, so it's fantastic to know that Josh's dedication, persistence and commitment helped you achieve a successful outcome. We're also pleased to hear that the solicitors played their part in making the process a success.

We'll be sure to pass your kind feedback on to Josh, who will be thrilled to know how much you appreciated his support.

Thank you again for choosing Mortgage Experience. If you ever need any mortgage or protection advice in the future, Josh will be more than happy to help. Congratulations on getting everything finalised, and we wish you all the very best.

Best regards,
Mortgage Experience Team

Beoordeeld met 5 van de 5 sterren

We used Lee to obtain a second mortgage…

We used Lee to obtain a second mortgage to release some equity in our home to provide security while on maternity leave. Lee was really knowledgeable about the whole process and was always quick off the mark with our mortgage provider and solicitor. 10/10 Would recommend.

1 januari 2026
Review zonder uitnodiging
Logo Mortgage Experience Ltd

Antwoord van Mortgage Experience Ltd

Hi Amy, thank you for taking the time to leave such a fantastic review.

We're delighted to hear that Lee was able to help you secure a second mortgage to release equity and provide additional financial security. It's great to know that his knowledge, responsiveness and proactive communication with both your lender and solicitor helped make the process as smooth as possible.

We'll be sure to pass your kind comments on to Lee, who will be thrilled to receive your feedback.

Thank you again for choosing Mortgage Experience and for your recommendation. If you ever need any mortgage or protection advice in the future, we'll be more than happy to help. We wish you and your family all the very best.

Best regards,
Mortgage Experience Team

Beoordeeld met 5 van de 5 sterren

We have been working with our agent Rob…

We have been working with our agent Rob Gladden now for over 18 months with all manor of issues. However Rob has been great like a friend to both me and Sue. He is a true credit to any organisation with his decision and professionalism showing through.

22 mei 2026
Logo Mortgage Experience Ltd

Antwoord van Mortgage Experience Ltd

Hi Mr Jones, thank you so much for taking the time to leave such a wonderful review.

We're delighted to hear about your experience with Rob. Purchasing or refinancing a property isn't always straightforward, especially when unexpected challenges arise, so it's fantastic to know that Rob was there to support both you and Sue throughout the process. His professionalism, dedication and genuine commitment to his clients are qualities we're incredibly proud of, and we're pleased they made such a positive difference to your journey.

Your kind words will mean a great deal to Rob, and we'll be sure to pass them on.

Thank you again for choosing Mortgage Experience. If you ever need any further mortgage or protection advice in the future, Rob will be here to help. We wish you both all the very best.

Best regards,
Mortgage Experience Team

Beoordeeld met 5 van de 5 sterren

Amazing ⭐️⭐️⭐️⭐️⭐️. Highly recommend

I was recommended to Lee and this has been the easiest, none stressful remortgage. He explained everything to me, emails were answered promptly and nothing was too much trouble. Jolie too has been helpful and kept me in the loop. Can’t recommend this company enough. They are ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

20 mei 2026
Logo Mortgage Experience Ltd

Antwoord van Mortgage Experience Ltd

Hi Karen, thank you for your fantastic review. We are really pleased to hear that Lee made your remortgage process feel easy and stress free. Clear communication and prompt support are incredibly important to us, so it is great to know Lee was able to explain everything clearly and be there whenever you needed help.

It is also lovely to hear your kind comments about Jolie and the support she provided in keeping you updated throughout the process.

We will be sure to pass your feedback on to both Lee and Jolie.

Thank you once again for your recommendation and 5 star review. If you, or any friends or family, ever need help with a mortgage, remortgage, or protection review in the future, please do not hesitate to get in touch. We are always here to help.

Best regards,
Mortgage Experience Team

Beoordeeld met 5 van de 5 sterren

Joe was amazing thank you

Joe was amazing thank you

19 mei 2026
Logo Mortgage Experience Ltd

Antwoord van Mortgage Experience Ltd

Hi Mike, thank you for your review. We are delighted to hear that Joe provided such a great experience and was able to support you throughout the process. We will be sure to pass your kind words on to him.

If you, or any friends or family, ever need help with a mortgage, remortgage, or protection review in the future, please do not hesitate to get in touch with us. We are always here to help.

Best regards,
Mortgage Experience Team

Beoordeeld met 5 van de 5 sterren

Nicole Shuttleworth was great and…

Nicole Shuttleworth was great and patient with me. Family said i could find more local mortgage broker, but i said i was happy to stay with Nicole. This was second time we discussed my mortgage and needs with getting some home renovation money out of mortgage. A long process but she made it as easy and convenient as possible for me to get through paperwork. I appreciate that. Thanks.

29 april 2026
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Antwoord van Mortgage Experience Ltd

Hi Swyn, thank you for your review. We are really pleased to hear that you had such a positive experience with Nicole and that you chose to return to her for a second time. Building long-term relationships with our clients is incredibly important to us, so your comments mean a lot.

We understand that raising funds for home improvements can sometimes feel like a lengthy process, so it is great to hear that Nicole was able to make everything as smooth and convenient as possible for you throughout the paperwork and application journey.

We will be sure to pass your kind words on to her.

If you, or any friends or family, ever need help with a mortgage, remortgage, or protection review in the future, please do not hesitate to get in touch with Nicole. We are always here to help.

Best regards,
Mortgage Experience Team

Beoordeeld met 5 van de 5 sterren

Very helpful and reliable service

Very helpful and reliable service . Always keeping in contact and keeping us up to date. Very highly recommended

14 mei 2026
Logo Mortgage Experience Ltd

Antwoord van Mortgage Experience Ltd

Hi Ian, thank you for your fantastic review.

We are delighted to hear that you found our service helpful and reliable throughout your journey. Keeping our clients updated and supported every step of the way is something we pride ourselves on, so it is great to know this made a positive difference to your experience.

Thank you once again for your recommendation. It was a pleasure assisting you, and we wish you all the very best for the future.

If you, or any friends or family, ever need support with a mortgage or reviewing your options, please do not hesitate to get in touch. We are always here to help.

Best regards,
The Mortgage Experience Team

Beoordeeld met 5 van de 5 sterren

Mortgage Experience were brilliant when…

Mortgage Experience were brilliant when we used them for extra borrowing on our mortgage for an extension. Adam went over and above for us, nothing was too much trouble, his persistence and knowledge were nothing short of outstanding!

21 april 2026
Review zonder uitnodiging
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Antwoord van Mortgage Experience Ltd

Hi, thank you for taking the time to leave such a great review.

We are really pleased to hear that you had a positive experience arranging additional borrowing for your extension. It is always our aim to make the process as smooth as possible, so it is great to know that Adam’s persistence and knowledge made a real difference.

We will be sure to pass your comments on to him.

If you, or any friends or family, ever need support with a mortgage or reviewing your options, please do not hesitate to let Adam know. We are always here to help.

Best regards,
Mortgage Experience Team

Beoordeeld met 5 van de 5 sterren

Easy and fast service

Adam was brilliant in helping with our remortgage. His communication and advice was spot on and we couldn’t have done it without him!

100% recommend.

Thanks again!

1 april 2026
Review zonder uitnodiging
Logo Mortgage Experience Ltd

Antwoord van Mortgage Experience Ltd

Hi Sean, thank you for your review.

We are really pleased to hear that you had a smooth experience with your remortgage. Clear communication and the right advice are key, so it is great to know Adam was able to support you throughout the process.

We will be sure to pass your kind words on to him.

If you, or any friends or family, ever need help with a remortgage or reviewing your options, please do not hesitate to get in touch with Adam. We are always here to help.

Best regards,
Mortgage Experience Team

Beoordeeld met 5 van de 5 sterren

Thank You Jolie and Simon

Thank You Jolie and Simon. Very approachable and helpful 👌 2nd mortgage when Mortgage Experience and both times outstanding service 👏

28 april 2026
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Antwoord van Mortgage Experience Ltd

Hi Jenna & Steve, thank you for your review.

We are really pleased to hear that you returned to us for your second mortgage and received the same level of service. It is great to know that Jolie and Simon were approachable and helpful throughout.

We will be sure to pass your feedback on to them.

If you, or any friends or family, ever need support with a mortgage or reviewing your options, please do not hesitate to get in touch. We are always here to help.

Best regards,
Mortgage Experience Team

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