Mortgages First Reviews 

466
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I used Mortgage First in the West end Glasgow branch and Paul and David were amazing in helping me obtain my mortgage. Being a first time buyer it was daunting going into this by myself but they answe... Toon meer

Beoordeeld met 5 van de 5 sterren

As first-time buyers, we couldn’t have asked for better support than from Phil and Matthew. They took the time to explain the whole mortgage process clearly and made sure we felt confident and informe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We used Mortgages first to help us obtain our first time buyer mortgage. We had the pleasure of working with Graham who was amazing. He helped us from start to finish and put our minds at ease if ther... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The property developer recommended that I speak with Mortgage First, and I’m so glad I did! As a first-time buyer, the process felt overwhelming, but Bradley made it so much easier. He walked me throu... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar

Geschreven door het bedrijf

New Build Mortgage Specialists, providing professional regulated advice to customers wishing to buy a new home.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

466 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(466)

18 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Charlie

Charlie Partridge was very helpul and explained for me to understand.

6 april 2025
Review zonder uitnodiging
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Antwoord van Mortgages First

Hi, thank you so much for taking the time to leave us a 5 Star Review! We are committed to delivering high quality service to our customers so we are always delighted to hear about your experience!

Beoordeeld met 5 van de 5 sterren

Bradley was welcoming and attentive he…

Bradley was welcoming and attentive he explained everything in detail and made the whole process very easy and stress free thanks

13 april 2025
Review zonder uitnodiging
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Antwoord van Mortgages First

Hello, we are delighted that you are happy with our services. Your review is really appreciated, thank you for sharing your positive experience.

Beoordeeld met 5 van de 5 sterren

Bradley is great!

Bradley is great, super helpful and knowledgeable with assisting us to get what we needed out of a mortgage.

13 april 2025
Review zonder uitnodiging
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Antwoord van Mortgages First

Hello, thank you for the fantastic review, we are happy we could be of assistance and appreciate you sharing your positive experience!

Beoordeeld met 5 van de 5 sterren

Charlie was excellent

Charlie was excellent. Very professional and got things moving very quickly. Highly recommend.

7 april 2025
Review zonder uitnodiging
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Antwoord van Mortgages First

Hello, thank you for taking the time to leave us a lovely review, we are so pleased to hear that you would recommend our services!

Beoordeeld met 5 van de 5 sterren

Awesome service

Bradley Artus was brilliant. He was really clear and explained everything properly. Overall it was a quick and easy process. I would recommend

7 april 2025
Review zonder uitnodiging
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Antwoord van Mortgages First

Hello, thank you for taking the time to leave us a lovely review, we are so pleased to hear that we made your experience a positive one and that you would recommend our service!

Beoordeeld met 5 van de 5 sterren

Absolutely Flawless Customer Service - Ask for Leah!

I was lucky enough to have Leah Saunders as my initial contact to guide me through the mortgage process before being transferred to Matt Odell as my mortgage advisor.
I can't fault Leah in any way at all - her customer service was second to none and she was always an absolute joy to speak with. She had the perfect balance of friendliness and professionalism and always went above and beyond to help in any way that she could - even if it meant listening to me rant on about solicitors driving me up the wall!
Leah regularly checked in with me to find out how things were going and showed genuine care and interest in my own personal circumstances and housing journey. I had mentioned that I found the process daunting and she was always reassuring and warm, never making me feel as though any question was too stupid. She was also brilliant with communication and correspondence - she'd reply very quickly to any queries and would always let me know when I could expect an answer back on anything to keep me in the loop of time scales. We got on so well that I genuinely got a little sad when I was told I'd be passed on to a different advisor for the next step in the process! However, though I haven't had my meeting with Matt yet, based solely on my conversations and interactions with Leah, I trust and have full confidence that he and the rest of the Mortgages First team will also provide a friendly, helpful and flawless customer service experience. I highly recommend Mortgages First!

7 april 2025
Review zonder uitnodiging
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Antwoord van Mortgages First

Hello, thank you for the fantastic review, we are so pleased to hear that we made your experience a positive one and that you would recommend our service!

Beoordeeld met 5 van de 5 sterren

My mortgage advisor was amazing!

My advisor Graham is fantastic and worth his weight in gold. He explained everything thoroughly and made me feel at ease. My mortgage application submission was really straightforward and my offer came through swiftly. My only negative comments would be about AHEAD of my mortgage appointment - I felt quite hounded by Charlie who I originally spoke to for a qualification and I really do not appreciate feeling pressurised. It was unnecessary bearing in mind I knew I wanted to deal with Graham for my application. It could well have put me off if I was less familiar with the company.

18 maart 2025
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Antwoord van Mortgages First

Hello, we are delighted that you are happy with our services. Your review is really appreciated, thank you for sharing your positive experience and your comments are noted.

Beoordeeld met 5 van de 5 sterren

Charlie was really helpful.

Charlie was really helpful.

5 april 2025
Review zonder uitnodiging
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Antwoord van Mortgages First

Hello, thank you for the 5 Star Review! We really appreciate you using our services and sharing your positive experience!

Beoordeeld met 5 van de 5 sterren

Excellent staff and very easy processes…

Excellent staff and very easy processes that made the application very simple to complete. Lots of communication on progress, could not be more happier.

28 maart 2025
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Antwoord van Mortgages First

Hi, thank you so much for taking the time to leave us a 5 Star Review! We are committed to delivering high quality service to our customers so we are always delighted to hear about your experience!

Beoordeeld met 5 van de 5 sterren

Scott was really helpful and…

Scott was really helpful and professional
Thank you

17 maart 2025
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Antwoord van Mortgages First

Hello, thank you so much for the review! Your feedback is really appreciated. If there is anything else we can help you with in future please let us know!

Beoordeeld met 5 van de 5 sterren

Good Service

Good Service

29 maart 2025
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Antwoord van Mortgages First

Hello, thank you so much for the 5 star review! If any of your friends or family need assistance, please let them know about us, we would be happy to help!

Beoordeeld met 5 van de 5 sterren

Charlie was very professional and…

Charlie was very professional and helpful, he took the time to explain the process and how it all works. It was pleasure to work with him - thanks Charlie!

26 maart 2025
Review zonder uitnodiging
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Antwoord van Mortgages First

Hello, thank you for the fantastic review, we are happy we could be of assistance and appreciate you sharing your positive experience!

Beoordeeld met 5 van de 5 sterren

The efficiency of doing things is very…

The efficiency of doing things is very high. Therefore, I recommend this company.

24 maart 2025
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Antwoord van Mortgages First

Hello, thank you for taking the time to leave us a lovely review, we are so pleased to hear that you would recommend our services!

Beoordeeld met 5 van de 5 sterren

Jack my advisor was phenomenal

Jack my advisor was phenomenal - clear, helpful and informative at every step of the way. I can't speak highly enough of his professionalism and the quality of the support I received, making a daunting task much more manageable

24 maart 2025
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Antwoord van Mortgages First

Hello, we love hearing about our customer’s experience and are delighted to hear you are happy with our service. Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Kay was brilliant

Kay was brilliant. She explained everything very well and helped us to find the best deal suitable for our needs.
Mortgages first are always transparent and great at communicating.

4 maart 2025
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Antwoord van Mortgages First

Hello, thank you for leaving us a lovely review, we are delighted to hear you were happy with our services and look forward to helping you again in the future!

Beoordeeld met 5 van de 5 sterren

Hassle-free service

We were dealing with the Mortgages
First to renew our mortgage, and the experience was outstanding from start to finish. The team was professional, knowledgeable, and incredibly efficient in guiding us through the process. They took the time to understand our needs, provided clear explanations of our options, and secured a great rate for us. Their attention to detail and commitment to customer service made the entire renewal process smooth and stress-free. We truly appreciate their support and highly recommend Mortgages First to anyone looking for expert mortgage services.

20 februari 2025
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Antwoord van Mortgages First

Hi, thank you for taking the time to leave a fantastic review, we are so pleased to hear that we made your experience a positive one and that you would recommend our service to others!

Beoordeeld met 5 van de 5 sterren

Mortgage First take care of my mortgage…

Mortgages First take care of my mortgage since 2015, all good.

18 maart 2025
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Antwoord van Mortgages First

Hello, thank you for the 5 Star Review! We really appreciate you using our services and sharing your positive experience!

Beoordeeld met 5 van de 5 sterren

Very knowledgeable and easy to talk to

Very knowledgeable and easy to talk to! Bradley was invaluable from start to finish, and I have come away feeling at ease and better understanding of the application process. I will be recommending Bradley and Mortgage First's services.

17 maart 2025
Review zonder uitnodiging
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Antwoord van Mortgages First

Hello, we are delighted that you are happy with our services. Your review is really appreciated, thank you for sharing your positive experience.

Beoordeeld met 5 van de 5 sterren

It was very nice speaking with Charlie…

It was very nice speaking with Charlie Partridge , it’s very quick and straightforward

17 maart 2025
Review zonder uitnodiging
Logo Mortgages First

Antwoord van Mortgages First

Hello, thank you for leaving us a lovely review, we are delighted to hear you were happy with our services and look forward to helping you again in the future!

Beoordeeld met 5 van de 5 sterren

The best mortgage broker

Since we bought our new build home in 2015 we’ve used Mortgages first for past 10 years now and they have been very helpful and reliable.I’ve put all my trust in them.They have been a huge help in finding a mortgage that suits us without any financial stress.They will help you with any questions you have and check the market for the best rates available. The advisors are very friendly and they will talk you through a variety of products that are available.

11 maart 2025
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Antwoord van Mortgages First

Hello, we are delighted that you are happy with our services. Your review is really appreciated, thank you for sharing your positive experience.

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