I made a late adjustment just before my renewal was due. It was Friday and I needed it all sorted by Monday. Emily Norman was really helpful and quickly responded to my emails. She dealt with my situa... Toon meer
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I have had a policy with Morton Michel for around 12 years & they have always been easy to deal with & efficient. I’ve ceased trading & have called this morning to cancel my policy & had the pleasure... Toon meer
Having insured with them for the past 15 years, I have always had the utmost trust in the Morton Michel Team. Emily Norman was especially great at making me feel calm, and heard, and in safe hands.
Only thing took ages waiting 30mins to answer phone never use to be like this glad never gave up emily norman lovely got me threw it even rang back when got cut of thank you that
Bedrijfsgegevens
Geschreven door het bedrijf
With over 55 years’ experience, Morton Michel is known as the UK’s leading childcare insurance specialist. They are renowned for their tailored policies, excellent service, integrity and competitive premiums.
Morton Michel
Geschreven door het bedrijf

- Childcare Insurance Specialist
- Morton Michel expertly insure over 40,000 childcare settings and early years practitioners including nurseries, pre-schools, childminders, nannies, children's activity groups, out of school clubs, educational/sporting groups, holiday play schemes, parent and toddler groups and indoor play centres.
- Discount and Benefits
- Insure your childcare business through Morton Michel and receive automatic FREE entry to the ChildCare Club, giving you and your team an array of fantastic benefits such as FREE RoSPA-accredited, CPD-certified online training courses, FREE downloads including business forms and educational posters, amazing discounts on days out to the UK's top attractions, savings with Haven holidays and a monthly e-newsletter plus many more substantial benefits.
- Free Early Years Training
- Take out a policy with Morton Michel and receive a FREE user account from flick learning giving you access to over 50 RoSPA-accredited, CPD-certified online courses! Includes training courses on child protection, equality and diversity, health and safety and many more. On top of this free account, using an exclusive Morton Michel discounted rate you can buy extra accounts for your staff. Buy a block of 5 accounts for your staff at just £75 plus VAT for a whole year’s access!
Contactgegevens
6th Floor, Knollys House, 17 Addiscombe Road, CR0 6SR, Croydon, Verenigd Koninkrijk
- 0330 058 9861
- customerservice@mortonmichel.com
- mortonmichel.com
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Excellent Customer Service from Daniel Brown
I was helped by Daniel Brown. He really made my day. He went out of his way to help me and I really appreciated it. He was knowledgeable and demonstrated excellent customer service and he was so friendly. I am so thankful for his help today.
David was really helpful and…
David was really helpful and professional in sorting out the additional insurance in a timely manner. Thank you for your assistance.
Brilliant customer service from Jerome
I received a quote and call from Jerome at Morton Michel about an online application I had made. He ran through my quote and helped with parts that were confusing to me and mistakes I had made in the application brilliantly. It was a pleasure to have the call with him and my experience with him made me decided to go with Morton Michel for my holiday club insurance.
With a busy day
With a busy day, trying to schedule a call David was very patient and accommodating ringing me several times till it was continent which helped a lot, he then went on to give as much detail as I needed with a friendly patient approach! 😀
This 5 star review is purely based on…
This 5 star review is purely based on the elite customer service I have received from Daniel Brown. He truly is an asset to your company, and went above and beyond in his role.
Thank you so much Daniel.
Amy Welby
Amy Welby. Thankyou so much for such great customer service. You were so informative and helpful with dealing with my insurance and queries.Nothing was to much trouble. Really appreciated your assistance. Thankyou again ⭐️⭐️⭐️⭐️⭐️
Jay Luke was extremely helpful and…
Jay Luke was extremely helpful and polite. Helped with my questions and resolved my issues. Thank you
Immediate Renewal Sorted
Our insurance lapsed so we needed an immediate renewal.
Dealt with promptly and very professionally.
Jay has excellent customer service
Jay was very helpful , professional and excellent customer service. Thank you Jay!
Jerome Binns you are excellent
Jerome Binns you are excellent! thank you so much for all the support with my policy and being a man of your work with call backs. I really had confidence when choosing the company's services and that is down to you :-) Thanks so much - Grayson's Soft Play Ltd
Marvellous Morton Michel
As a Busy business owner the last thing I need is to be kept on the phone longer than I need to be. Today Eloise was amazing. She was quick, clear, concise, helpful and informative and everything was done in a matter of minutes.
Great service
Eloise was a great help today. Friendly and easy to talk to. Sorted my renewal out quickly and efficiently.
Very friendly and professional service
Very friendly and professional service. Gave clear information.
Fantastic service
Fantastic service , accurate information, not at all pushy ,and Steve Hodgson is a legend, went the extra mile to get the best quote he could . Can't recommend this company enough you're in safe hands with these guys
Excellent service. Professional staff Great prices
This was the first time using Morton Michel for childcare insurance. I would highly recommend David Norman. He walked me throughout the whole process. He was professional, friendly, and
very patient. He explained everything really clearly to me and made it easy. The Flick staff training tool will be particularly helpful to my business and has already saved me a lot of money. Thank you, David. You took any of the worries I had away.
Excellent customer service
I have been a customer of Morton Michel for a long time for both my nanny and car insurance.
The staff are always lovely and friendly and answer queries quickly. This year I had queries about my car insurance which Sue handled quickly and efficiently, with a friendly and professional attitude.
Would highly recommend Morton Michel and send big thanks to Sue for her help.
Steve Hodgson
I recently interacted with Steve Hodgson, who provided exceptional customer service. His professionalism, attentiveness, and willingness to go above and beyond to assist me truly stood out. Steve's friendly demeanour and clear communication made the entire experience seamless and enjoyable. I was thoroughly impressed by his dedication to ensuring my satisfaction and would highly recommend him as a customer service representative. Thank you for setting such a high standard for customer service excellence, you truly made my morning. You can tell your boss from me that you deserve a pay rise!
Having been a customer of Morton Michel…
Having been a customer of Morton Michel for over 25 years I knew that my latest query would be dealt with promptly and efficiently, I was right, Lee was professional, knowledgeable and helpful. Thank you so much.
Great service
Great service! Easy to renew. Polite and helpful staff!
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