I bought a Product that had a manufacturing defect when I opened the box. Contacted Mowshop - it was picked up the next day and quickly redelivered. I was impressed by the way they dealt with the issu... Toon meer
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Lees wat reviewers zeggen
Very helpful and they went above and beyond to get me a next day delivery at no extra charge. Well done. I am also extremely pleased with the STIHL HSA100 hedge trimmer that I bought. Quieter than I t... Toon meer
I ordered a Stihl petrol brush cutter as they seemed the most reasonable price. My heart sank when I saw they were using APC as the courier. As usual the parcel has “gone missing “. APC are a load of... Toon meer
Bedrijf heeft geantwoord
Ordered Stihl hedgecutters. Were cheapest online. Free delivery. Actually were delivered the next day in the morning at the time that the courier said. Outstanding company and outstanding courier. I’m... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Supplying quality garden machinery and equipment online. Partnered with a carefully selected group of franchises all of which deliver class-leading products and performance for your garden.
Contactgegevens
Verenigd Koninkrijk
- mowshop.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 40% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Thank you Joe once again
Thank you Joe once again. Very pleased with the Stihl fuel can and nozzles and price. The hat will come handy. Quick delivery
Below retail by £37
Below retail by £37. Easy ordering. Delivery next day by midday.
Pleasure to do,business with mowshop.
Excellent service
Excellent sales
Ease of purchase with good follow up informing of order progression. Delivery was very quick and arrived spot on the time given. In addition the purchase was the best price available from all the competition. Will certainly use this company again and recommend it to friends
Positive experience all round
Great item, good price.
Positive experience, quick delivery.
Many thanks 👍🏼
Impressed
Ordered the Stihl asa20 secateurs which was in-stock and delivered next day unlike some sites which show stock regardless of availablity. Excellent service and price.
The asa20 also highly recommended - well made and extremely efficient in operation.
Mowshop sort out problem quickly
Bought a Stihl chainsaw off Mowshop. It worked fine upto the last cut of the day when the chain came off. It must have come loose without me realising. I had problems getting it back into the guide so decided to get another chain but I also decided to get a 40cm as well as the 30cm guide as the handbook said there was one compatible. A WhatsApp message with Mowshop sorted out which it was that I needed so I now have spare chains and two guides for cutting whatever size of tree I need to. Excellent service and fast delivery
Terrible customer service
Terrible customer service. Unhelpful and unclear. Bought a chainsaw and it had an initial problem. They didn’t care and gave unhelpful advice that was inconvenient. Turns out my chain saw had a tiny fault that had a very easy fix - but they werent qualified to advise me. My advice don’t use mowshop.com. I won’t be again
Quick delivery and well packaged item.
Quick delivery and well packaged item.
Beware 25% "restocking fee". This appears not to be in line with distance trading laws.
Initially helpful and responsive. Product arrived on time. Unfortunately it was the wrong size (boots) so I needed to return them. At this point I realised the return would be at my expense, and Mowshop sent me some long terms and conditions of return which included a "25% restocking fee". I asked if this applied to my product and they advised that it did. I pointed out that this was against distance trading law and they agreed to waive the fee (its illegal to charge this fee in the first place). Return has been slow due to staff holidays at their end. Exercising my consumer rights seems to have annoyed them as they are were no longer responsive via email. The refund was processed quickly on return however. I feel this could be a good company let down by some very questionable policies.

Antwoord van Mowshop
Very responsive customer service
Very responsive customer service. Answered my questions promptly and send my order on a pre-10:30am as a gesture of goodwill.
Brilliant, thank you!
What we're all looking for!
The cheapest price I could find on Google. Very good communications and next day delivery included!
Come on, this is exactly what we're all looking for. A👍up and 5⭐️ to Mowshop
Truly fantastic
Truly fantastic, I ordered a chainsaw on Friday it arrived on Saturday morning. Ordering process was really easy, price was good, i even received a mowshop stihl bobble hat…
Dissapointed
I ordered a small bottle of chain oil that I required urgently. It was promised within one working day, October 21st. It did not arrive. It did arrive though on 22nd. The bottle though not leaking was damaged. My complaint is not so much with the service of the Mowshop, but with their choice of courier, APS and the exhorbitant £6.60 postage charged for a small bottle in a jiffy bag. They could have used Royal Mail who are far more reliable and would only charge £3.50 max.

Antwoord van Mowshop
Super fast
Really impressed with how speedy and efficient these guys are. Item was purchased and dispatched within the hour. Item was a great price for a high quality piece of kit.
Awsome service!
I needed a New Chainsaw for garden work…
I needed a new Chainsaw for garden work and log supplies decided on a Stihl MS 162 ordered at about 5.00pm and it arrived two days later and cheaper than anyone else was offering them for, fantastic service very happy.
Very easy to use website
Very easy to use website. Very quick delivery.
Stihl chainsaw ms 162
Ordered on a Wednesday delivered Thursday morning now you cannot beat that for service. Fantastic little chainsaw stihl ms 162 exactly what I needed for the garden and cutting wood for the log burner
Thank you
I called mow shop no reply got message…
I called mow shop no reply got message so I chat with text to find out about stihl mower Joe reply every question that’s why I gave one star here it went wrong on web page I confirmed price that will it be same price that shows or is it different he said same I try to order next day morning my basket is empty and price changed when I message again Joe said there was mistake in price. Since he has no reply on my screen shot of price promise. Very bad experience. New price is not even competitive.
Sorry Joe I contacted you by reading reviews and genuinely wanted to purchase.

Antwoord van Mowshop
First purchase
First time using Mowshop and was really pleased. Great price and good delivery time. Would definitely recommend. Many thanks
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