Mowshop Reviews 

113
•
TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I bought a Product that had a manufacturing defect when I opened the box. Contacted Mowshop - it was picked up the next day and quickly redelivered. I was impressed by the way they dealt with the issu... Toon meer

Beoordeeld met 5 van de 5 sterren

Very helpful and they went above and beyond to get me a next day delivery at no extra charge. Well done. I am also extremely pleased with the STIHL HSA100 hedge trimmer that I bought. Quieter than I t... Toon meer

Beoordeeld met 3 van de 5 sterren

I ordered a Stihl petrol brush cutter as they seemed the most reasonable price. My heart sank when I saw they were using APC as the courier. As usual the parcel has “gone missing “. APC are a load of... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered Stihl hedgecutters. Were cheapest online. Free delivery. Actually were delivered the next day in the morning at the time that the courier said. Outstanding company and outstanding courier. I’m... Toon meer

Bedrijfsgegevens

  1. Grasmaaierwinkel

Geschreven door het bedrijf

Supplying quality garden machinery and equipment online. Partnered with a carefully selected group of franchises all of which deliver class-leading products and performance for your garden.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

113 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 40% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(113)

33 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent sales

Ease of purchase with good follow up informing of order progression. Delivery was very quick and arrived spot on the time given. In addition the purchase was the best price available from all the competition. Will certainly use this company again and recommend it to friends

1 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Impressed

Ordered the Stihl asa20 secateurs which was in-stock and delivered next day unlike some sites which show stock regardless of availablity. Excellent service and price.
The asa20 also highly recommended - well made and extremely efficient in operation.

24 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Mowshop sort out problem quickly

Bought a Stihl chainsaw off Mowshop. It worked fine upto the last cut of the day when the chain came off. It must have come loose without me realising. I had problems getting it back into the guide so decided to get another chain but I also decided to get a 40cm as well as the 30cm guide as the handbook said there was one compatible. A WhatsApp message with Mowshop sorted out which it was that I needed so I now have spare chains and two guides for cutting whatever size of tree I need to. Excellent service and fast delivery

15 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible customer service

Terrible customer service. Unhelpful and unclear. Bought a chainsaw and it had an initial problem. They didn’t care and gave unhelpful advice that was inconvenient. Turns out my chain saw had a tiny fault that had a very easy fix - but they werent qualified to advise me. My advice don’t use mowshop.com. I won’t be again

12 januari 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Beware 25% "restocking fee". This appears not to be in line with distance trading laws.

Initially helpful and responsive. Product arrived on time. Unfortunately it was the wrong size (boots) so I needed to return them. At this point I realised the return would be at my expense, and Mowshop sent me some long terms and conditions of return which included a "25% restocking fee". I asked if this applied to my product and they advised that it did. I pointed out that this was against distance trading law and they agreed to waive the fee (its illegal to charge this fee in the first place). Return has been slow due to staff holidays at their end. Exercising my consumer rights seems to have annoyed them as they are were no longer responsive via email. The refund was processed quickly on return however. I feel this could be a good company let down by some very questionable policies.

7 januari 2026
Review zonder uitnodiging
Logo Mowshop

Antwoord van Mowshop

Thank you for your feedback. We’re glad the ordering and delivery went smoothly, and we regret that the boots you received were the wrong size. Our refund and returns policy has been updated to ensure clarity and compliance. We apologise for the delay in processing a refund during the Christmas holidays and we apologise for any frustration this may have caused.

Beoordeeld met 5 van de 5 sterren

What we're all looking for!

The cheapest price I could find on Google. Very good communications and next day delivery included!
Come on, this is exactly what we're all looking for. A👍up and 5⭐️ to Mowshop

9 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Truly fantastic

Truly fantastic, I ordered a chainsaw on Friday it arrived on Saturday morning. Ordering process was really easy, price was good, i even received a mowshop stihl bobble hat…

29 november 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Dissapointed

I ordered a small bottle of chain oil that I required urgently. It was promised within one working day, October 21st. It did not arrive. It did arrive though on 22nd. The bottle though not leaking was damaged. My complaint is not so much with the service of the Mowshop, but with their choice of courier, APS and the exhorbitant £6.60 postage charged for a small bottle in a jiffy bag. They could have used Royal Mail who are far more reliable and would only charge £3.50 max.

22 oktober 2025
Review zonder uitnodiging
Logo Mowshop

Antwoord van Mowshop

Thank you for your feedback, we’re very sorry for the delay and for the condition of the bottle on arrival. We appreciate your understanding that this was not a reflection of our service, and we have taken your comments on board and as a result we now offer Royal Mail as a delivery option on selected items, providing a more reliable and cost-effective alternative where available.

Beoordeeld met 5 van de 5 sterren

Super fast

Really impressed with how speedy and efficient these guys are. Item was purchased and dispatched within the hour. Item was a great price for a high quality piece of kit.

10 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I needed a New Chainsaw for garden work…

I needed a new Chainsaw for garden work and log supplies decided on a Stihl MS 162 ordered at about 5.00pm and it arrived two days later and cheaper than anyone else was offering them for, fantastic service very happy.

20 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Stihl chainsaw ms 162

Ordered on a Wednesday delivered Thursday morning now you cannot beat that for service. Fantastic little chainsaw stihl ms 162 exactly what I needed for the garden and cutting wood for the log burner
Thank you

6 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I called mow shop no reply got message…

I called mow shop no reply got message so I chat with text to find out about stihl mower Joe reply every question that’s why I gave one star here it went wrong on web page I confirmed price that will it be same price that shows or is it different he said same I try to order next day morning my basket is empty and price changed when I message again Joe said there was mistake in price. Since he has no reply on my screen shot of price promise. Very bad experience. New price is not even competitive.
Sorry Joe I contacted you by reading reviews and genuinely wanted to purchase.

31 juli 2025
Review zonder uitnodiging
Logo Mowshop

Antwoord van Mowshop

Thanks for your feedback, and we're sorry for the confusion. The price error was a genuine mistake on our website, and we understand how frustrating that must have been—especially after you’d reached out to us.

We also apologise for the delay in follow-up. Your comments have been noted, and we’ll work to improve the website.

Kind regards,
The MowShop Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer