I experienced a supply and delivery problem with an item ordered from Mr Barks. Some three months lapsed but Mr Barks never gave up on my problem continually keeping me informed of my order status. Wo... Toon meer
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We are very happy with Mr Barks. The product is fantastic and our dog loves it! The service from Archie has been wonderful. When the product originally arrived, the zipper was broken and Archie arrang... Toon meer
Create communication. I followed up on an email saying my order had been shipped but found the shop app had not been updated (obviously a glitch in the system). Mr Barks emailed me right back confir... Toon meer
We got the single seat car seat for our Dachshund Max. It’s good because we can have a person in the back too. It keeps Max enclosed so he can’t try and climb in the front seat (which he was doing bef... Toon meer
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Great customer support
Great customer support from Archie to help me track down my parcel when there were delivery issues. Response was timely & efficient. Doggo & I very happy with his new car seat.
Great product
Great product, my dog loves it, the communication was amazing. Thankyou
We purchased the dog carrier for the…
We purchased the dog carrier for the back seat of our car. It’s perfect because we can have a passenger sit along side our dog. We had a small issue but communication was easy and the issue dealt with promptly. Customer service and delivery, excellent!
Great product
Great product, a tad to big for my Toyota corolla, had to modify the base. Lucky I'm handy and can measure how to cut the hard base plates as they would do damage to the interior, Nulla my dog loves it!
After a problem with the delivery…
After a problem with the delivery address( my bad) mr barks replaced the item. Thankyou
Impressed dog trainer
I am a professional dog trainer, and after buying my new car I needed a cargo protector that would work with the large dimensions of the Subaru outback, but not just a liner to cover the space, it also needed to be sturdy, water resistant, reliable, and look good! I absolutely found that with Mrbarks. I am thrilled with the product, and after a few weeks of use I am still incredibly happy. I also found customer service great to deal with when I had a question.
Stay away from this seller
Stay away from this seller. Says shipping from Sydney warehouse in <10 hours. Delivery by Australia post arriving in 1-3 days.
Reality check? Comes from China. Still waiting after two weeks - nothing has arrived.
Emailed support. Get ai response saying they totally understand my frustration but ran out of stock in Sydney. What a load of .
Dishonest. Refusing a refund even though they have a 30 day return policy for any reason.
They no longer respond to my queries.
Scam!
Amazing
MrBarks customer service was amazing, keeping in touch during the delivery process as I am in New Zealand. I bought the single car seat for our dog and he loves it. Thanks so much for your product.
Good quality product
Good quality product. I purchased the boot cover which fits reasonably well considering it is a generic fit (BMW X2). The quality is good, keeps the boot free from hair and dirt and my dog is comfortable. The boot lip cover folds over the bumper to prevent scratches when getting in and out.
Only issue was the delay in delivery, took 2.5 weeks to arrive, however customer service was responsive and reassuring.
Awesome customer service
I recently had cause to request a replacement on a faulty item. Archie contacted me and after sending him a picture, he organised a replacement product which arrived within days. I would recommend this company to everyone.
Archie was so very helpful
Archie was so very helpful with my order. It wasnt delivered as I had entered the wrong details from my end. Archie found where my parcel had eneded up and got it to me within a couple of days. I
m very thankkful he took the time to help me out.
The seat cover is awesome and my dogs are very happy to be allowed back in my car.
A great idea
A great idea - I have a 25-kilo Groodle who gets car sick. It's very difficult to clean up. This does a great job of protecting my car seats. Also, it stops him from moving around in the back.
Faulty goods
The fact that when my seat arrived it was faulty, I emailed straight away with photos, they responded quickly, and sent out a a replacement that came quicker than the original. Very greatful and happy with my purchase, I would trust doing buisiness with Mr Barks again thank you so much for the your updated correspondence during this time
Great products with excellent service
Great products with excellent service.
Any queries are followed immediately.
Customer service with Archie was excellent. Very happy with my boot cover.
Communication was great
Communication was great! Had a question about where my order was and it was resolved very quickly. Product is great my dog seems to like having her own space.
Fantastic car boot mat goes up all…
Fantastic car boot mat goes up all sides ☺️ no more dog hair 🐶
Long fold out flap to cover bumper from getting scratched..
Very happy customer 😄
Highly recommended
Good fit
Back seat cover fits perfectly in our medium size SUV.
I had an excellent experience with Mr…
I had an excellent experience with Mr Barks. The entire process was smooth and professional, and my order was delivered safely as expected.
I would especially like to recognise Archie for his outstanding customer service. He was responsive, courteous, and kept me well-informed throughout the delivery process. His professionalism and attention to detail made the experience very positive.
I’m very pleased with the service and the products I received and would happily recommend Mr Barks to other dog owners.
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