I had received my first box and had a query. I emailed the suggested address and bearing mind that it was the weekend, I did not expect a response immediately. So imagine my surprise when I receive... Toon meer
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The first box I received was very complete and organized. I’ve not gotten very far on it yet but what I’ve done has been a good experience. My one contact with support was a pleasant experience and... Toon meer
Great experience.. very quick response to all questions I asked, looking forward to signing up and receiving my first box ... Thank you
I have been getting a Ms Quilty box for well over a year and I absolutely love getting them every month. I look forward to seeing what little gift they put in every month. The quality of the fabric is... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Mrs. Quilty's Dream Subscription Box ✨️ Every month to surprise quilting lovers of all levels 🧶
Contactgegevens
Nederland
- support@mrsquilty.com
- mrsquilty.com
4,5
Uitstekend
542 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Great company
I personally do not quilt, but my mother in law does, and she's getting up there in age. I was looking for something that would engage her and keep her busy doing something she likes. I ordered a subscription box sent to her, but then emailed to ask if the fun stuff (the notifications and pattern emails) go to her. I got a real live person responding and within 30 minutes on a weekend! I was NOT expecting such quick and personalized care. If their boxes are like their customer service, this company is a slam dunk!
28 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello,
Thank you so much for your wonderful review! We’re so glad to hear that you had a positive experience with our customer service team and that we were able to assist you so quickly, even on the weekend. We understand how important it is to make sure your mother-in-law has everything she needs to stay engaged, and we're thrilled that our subscription is something you think she’ll enjoy.
I love Mrs Quilty
I love Mrs Quilty! The materials and patterns that come in their monthly subscription bases are so nice. Even if I don’t use the patterns I fat quarters are great to add to my stash. I have reached out to customer service a few times with questions. Not only have they gone above and beyond with each interaction, they answer the same day, often the same hour, even on Saturdays and Sundays. Cannot say enough nice things about this company!!
24 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Tanya,
Your kind words mean the world to us, and we're so happy to have you as part of the Mrs. Quilty family. If you ever need anything else, you know we’re always here for you. Thanks again for your support and for recommending us!
Fantastic Company
The company went above and beyond my expectations on a recent request. I most sincerely appreciate the honesty and integrity of this company. I love their merchandise as well. I highly recommend Mrs. Quilty to all.
20 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Leona,
Thank you so much for your thoughtful review! We're truly honored to hear that we went above and beyond your expectations and that you appreciate the honesty and integrity we strive to maintain. It’s wonderful to know that you love our products as well.
They went above my wildest expectations…
They went above my wildest expectations when I had some feedback. They took care of me and made me feel important and took the time to listen to me. I truly truly appreciate how wonderful their customer service team was. Definitely hands-down went above and beyond!!
21 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello,
We’re absolutely delighted to hear that our customer service team was able to go above and beyond to make you feel heard and valued. Providing exceptional support is something we truly care about, and it’s wonderful to know that we exceeded your expectations.
Your appreciation means the world to us, and we’re so grateful to have you as part of the Mrs. Quilty community.
So happy to finally have box located
After many inconclusive replies about the status of the first box
An agent named Blair was able to locate box (in customs) and
Give me the info I required.
Looking forward to receiving the first box.
22 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello!
We're so glad that Blaire was able to assist you in locating your first box and providing the information you needed. We understand how frustrating delays can be, and we truly appreciate your understanding throughout the process.
We’re excited for you to receive your first box and can’t wait to hear what you think once it arrives!
My first box
I received my first box. The material was beautiful. I got nice gifts with this order. I loved everything.
20 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Terri,
We’re thrilled to hear that you loved your first box and that the materials and gifts met your expectations. It's always exciting to know that our customers are enjoying their first experience with us.
Dissatisfied with the fabric.
I had an issue with the fabric that arrived in my box from Mrs. Quilty so I wrote a letter stating how dissatisfied I was. The fabric is good quality but the look and design of it was horrendous. The folk from Mrs. Quilty responded promptly with a very satisfactory resolution to my issue. I am now continuing my subscription with Mrs. Quilty and very happy to do so.
16 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Marian,
We’re really sorry to hear that the fabric in your box didn’t meet your expectations, but we’re so glad we were able to resolve the issue promptly and to your satisfaction. We truly appreciate your patience and understanding as we worked through it, and we’re thrilled that you’ve decided to continue your subscription with us.
Your feedback is incredibly valuable, and we’re always committed to improving and ensuring that your quilting experience is enjoyable.
I love getting my Mrs Quilty boxes…
I love getting my Mrs Quilty boxes always something special. The most recent box had a plastic quilting template which was broken. I contacted Mrs Quilty and they immediately sent me a replacement!
15 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello,
We’re so glad to hear that you love receiving your Mrs. Quilty boxes and that each one brings something special to your quilting experience. We're also really sorry to hear that the quilting template arrived broken, but we’re happy to know that our team was able to quickly send you a replacement.
Your satisfaction is incredibly important to us, and we’re always here to make sure everything is taken care of.
Encouragement from Mrs. Quilty
I have learned so much from the Mrs. Quilty monthly subscription boxes. I’ve learned so many tricks, shortcuts and techniques. The tutorials have been very helpful. Anytime I’ve had to reach out to the Mrs. Quilty team, they have been so helpful and encouraging. Looking forward to Box #5!
18 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello,
We're thrilled to hear that you’ve been learning so much from the Mrs. Quilty monthly subscription boxes and that the tutorials have been helpful in expanding your skills. It's great to know that our team has been able to support you along the way and that you feel encouraged in your quilting journey.
We’re so excited that you're looking forward to Box #5, and we can’t wait to continue providing you with more tips, techniques, and fun projects!
Photo doesn’t match actual pattern
I bought the cat hammock pattern based on a photo I saw on Facebook. The image being used to promote the pattern and on the front page of the instructions shows four straps at each end of the hammock. The pattern has instructions for only two straps at each end. In looking at the photo closer after purchasing the pattern, the photo appears to be AI generated. There are obvious things I should have noticed. The binding is only in part of the back. The quilt pattern and quilting is not natural at all. I only wish I would have paid more attention to the image before my purchase. Trust me when I say I will never buy anything from Mrs Quilty again.
18 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Debra,
We’re truly sorry to hear about your experience and understand your frustration. It’s important to us that every customer is completely satisfied with their purchase, and we certainly want to address any issues that arise.
We apologize for any confusion caused by the discrepancy between the promotional image and the pattern instructions. Our goal is to provide clear, accurate, and high-quality materials, and we’ll certainly take your feedback into consideration as we improve our patterns and product descriptions moving forward.
If you'd like to discuss your concerns further or if there’s anything we can do to resolve the issue, please don’t hesitate to reach out to our customer support team at support@mrsquilty.com. We value your feedback and hope we can work toward making this right for you. Thank you for bringing this to our attention.
Awesome company
Great quality fabric awesome quilt block patterns. Great sewing tips and notions as well!
17 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey there!
We truly appreciate your feedback, and we’re excited to continue supporting your creative projects with each new box! Thank you for being a part of the Mrs. Quilty community.
Not a great experience.
Signed up for the subscription 1st box discounted, great. Mmm
Haven't received it yet still waiting, it's in mainland China, which I was not expecting. Not sure if this is legit and if I will ever get the box.
Cancelled subscription already. I would say avoid.
17 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Sarah,
We're sorry to hear about your concerns regarding the shipping. Our main warehouses are based in the USA, but for international orders, we sometimes ship from overseas warehouses to ensure quicker delivery in certain regions.
Typically, international orders take about 8-14 business days to arrive. If your box doesn’t arrive within that window, please reach out to our support team at help@mrsquilty.com, and we will resolve the issue for you right away.
We truly appreciate your feedback and hope that if you decide to reconsider in the future, we can provide you with a much smoother experience!
Lovely material
Lovely material. Good clear instructions. Definitely recommend. I was worried as first box took ages to arrive. But it was sent from USA. Now going to order 2nd box.
15 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello,
We're so glad to hear that you’re happy with the material and the instructions. We completely understand your concern about the shipping time for the first box, but we’re grateful for your patience as it made its way to you from the USA.
We’re excited that you're looking forward to your second box and truly appreciate your recommendation!
Delighted New Customer.
I purchased the annual subscription to the monthly Mrs. Quilty Box. Have received my 4th box and love every thing about it! The material enclosed is thicker and a better quality than other companies I have purchased from. There is always a cute but practical gift enclosed each month. From rulers & seam rippers to fabric heat markers, each surprise has been needed & used in my sewing. The magazine is incredible. Everything is explained in simple terms with pictures in clear colors to make for simple construction. However, there are resources noted in the magazine should you need additional help with a project. A quilt block is described monthly. Projects are also illustrated should you choose to create them. This is a wonderful way for a beginner to learn to sew & quilt. The monthly gift will help them with essential needed items. Seasoned sewers will appreciate the material provided. Whether I make their suggested items or use the material for my own project, receiving these boxes has been a win for me! I have beautiful material without having to shop for it. Customer Service has been amazing!! I can’t think of one reason I will not renew for another year when the time comes!
13 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello!
Thank you so much for your detailed and glowing review! We’re thrilled to hear that you’ve been enjoying your annual subscription and that every box has exceeded your expectations. It’s wonderful to know that you’re finding the materials, gifts, and magazine resources both useful and inspiring for your sewing and quilting projects.
Your kind words about our customer service mean the world to us, and we’re so glad that we've been able to support you along the way. We’re honored to be a part of your quilting journey and are excited to continue sending you beautiful materials and projects each month.
This is my second time to become a…
This is my second time to become a member. After a few months the first time, I had to take a break for personal reasons. It was super easy. I loved the products and quality of materials. I am so excited to get back started on new projects. Thank you for wonderful customer service and a great product!
12 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Terri,
Welcome back to the Mrs. Quilty family! We're so happy to hear that you enjoyed the quality of our products and materials during your first subscription and that the process of returning was easy for you. It's fantastic that you're excited to dive into new projects.
My experience was great because it was…
My experience was great because it was prompt and helpful. Everything was explained clearly.
10 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello!
We're so glad to hear that our service was prompt and that everything was explained clearly. We aim to make every interaction as smooth and helpful as possible, and it's wonderful to know we succeeded in making your experience a positive one.
Mrs Quilty Support Team is by far the easiest I've ever had to work withfar the…
Mrs Quilty Support Team is by far the most responsive respecting group I've ever had to weirdo with. They don't argue, they just take care of business. Efficient communication and quick.
10 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Debbie,
Thank you so much for your kind words!
We’re thrilled to hear that you’ve had such a positive experience with our support team. We take great pride in offering quick and efficient communication, and it’s fantastic to know that we’ve been able to meet your expectations.
Superior Customer Service!
I have subscribed to their monthly box club for the past 4 months and enjoy the quality of their fabrics and their projects each month! They recently applied a 15% discount to my subscription, and have customer service that is Five Star-worthy! This company is Top-Notch!!!
6 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Connie,
We're delighted to hear that you've been enjoying our monthly boxes and the quality of our fabrics. It's great to know that each project has been bringing you joy and inspiration.
Your kind words about our customer service really mean a lot to us, and we're committed to making sure every experience you have with us is nothing short of exceptional.
We truly appreciate your support and are so grateful to have you as part of the Mrs. Quilty community. We can't wait to keep surprising and delighting you with more beautiful projects in the months ahead!
Love receiving their box each month!
I have been subscribing to Mrs. Quilty for 8 months now & have not been disappointed. I've been sewing for over 50 years & have a room full of fabric but love getting a variety of fat quarters each month with a magazine filled with some fun ideas. I also love the extra little gift that they package so sweetly. Whenever I've had any concerns they answer my e-mails within minutes! I love this company so much! They make you feel like a friend you've had for years!
8 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Barbara,
Thank you so much for your kind words! We're absolutely thrilled to hear that you've been enjoying your subscription with us for the past 8 months. It's wonderful to know that our variety of fat quarters, the magazine, and those little extra gifts have been adding to your quilting experience.
We’re also really glad to hear that our customer support has been helpful and quick to assist you whenever needed. It’s feedback like yours that motivates us to keep improving and delivering the best experience for all our quilters.
We truly appreciate having you as a part of the Mrs. Quilty community, and we look forward to continuing to inspire your quilting journey for many more months to come!
Ordered a month ago still not received
Ordered a month ago still not received. According to tracking its been flying for two weeks , obviously from Mars or somewhere similar. Absolute scam not customer service
DO NOT USE !!! I'm sure a good proportion of these reviews are false !
8 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello,
We’re really sorry to hear about the delay you’re experiencing. This is definitely not the experience we aim to provide, and we understand your frustration.
Could you please reach out to our customer service team directly so we can look into this further and resolve the issue for you?
For US orders, you can contact us at support@mrsquilty.com, and for international orders, please reach out to help@mrsquilty.com.
We take customer feedback seriously, and we’ll do everything we can to make sure this situation is addressed. Your satisfaction is incredibly important to us!
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