Have just taken out first subscription. Received this very promptly and also dealt with my query regarding missing out on some patterns which should have been sent as well. Received this by return.... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I had received my first box and had a query. I emailed the suggested address and bearing mind that it was the weekend, I did not expect a response immediately. So imagine my surprise when I receive... Toon meer
I love the packaging and the fact that you could keep all your stuff in the box and stack them. I like being organized. Instruction book is awesome and being in color makes it easy to take a quick l... Toon meer
The first box I received was very complete and organized. I’ve not gotten very far on it yet but what I’ve done has been a good experience. My one contact with support was a pleasant experience and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Mrs. Quilty's Dream Subscription Box ✨️ Every month to surprise quilting lovers of all levels 🧶
Contactgegevens
Nederland
- support@mrsquilty.com
- mrsquilty.com
4,5
Uitstekend
546 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Mrs Quilty Support Team is by far the easiest I've ever had to work withfar the…
Mrs Quilty Support Team is by far the most responsive respecting group I've ever had to weirdo with. They don't argue, they just take care of business. Efficient communication and quick.
10 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Debbie,
Thank you so much for your kind words!
We’re thrilled to hear that you’ve had such a positive experience with our support team. We take great pride in offering quick and efficient communication, and it’s fantastic to know that we’ve been able to meet your expectations.
Superior Customer Service!
I have subscribed to their monthly box club for the past 4 months and enjoy the quality of their fabrics and their projects each month! They recently applied a 15% discount to my subscription, and have customer service that is Five Star-worthy! This company is Top-Notch!!!
6 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Connie,
We're delighted to hear that you've been enjoying our monthly boxes and the quality of our fabrics. It's great to know that each project has been bringing you joy and inspiration.
Your kind words about our customer service really mean a lot to us, and we're committed to making sure every experience you have with us is nothing short of exceptional.
We truly appreciate your support and are so grateful to have you as part of the Mrs. Quilty community. We can't wait to keep surprising and delighting you with more beautiful projects in the months ahead!
Love receiving their box each month!
I have been subscribing to Mrs. Quilty for 8 months now & have not been disappointed. I've been sewing for over 50 years & have a room full of fabric but love getting a variety of fat quarters each month with a magazine filled with some fun ideas. I also love the extra little gift that they package so sweetly. Whenever I've had any concerns they answer my e-mails within minutes! I love this company so much! They make you feel like a friend you've had for years!
8 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Barbara,
Thank you so much for your kind words! We're absolutely thrilled to hear that you've been enjoying your subscription with us for the past 8 months. It's wonderful to know that our variety of fat quarters, the magazine, and those little extra gifts have been adding to your quilting experience.
We’re also really glad to hear that our customer support has been helpful and quick to assist you whenever needed. It’s feedback like yours that motivates us to keep improving and delivering the best experience for all our quilters.
We truly appreciate having you as a part of the Mrs. Quilty community, and we look forward to continuing to inspire your quilting journey for many more months to come!
Ordered a month ago still not received
Ordered a month ago still not received. According to tracking its been flying for two weeks , obviously from Mars or somewhere similar. Absolute scam not customer service
DO NOT USE !!! I'm sure a good proportion of these reviews are false !
8 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello,
We’re really sorry to hear about the delay you’re experiencing. This is definitely not the experience we aim to provide, and we understand your frustration.
Could you please reach out to our customer service team directly so we can look into this further and resolve the issue for you?
For US orders, you can contact us at support@mrsquilty.com, and for international orders, please reach out to help@mrsquilty.com.
We take customer feedback seriously, and we’ll do everything we can to make sure this situation is addressed. Your satisfaction is incredibly important to us!
Received my first box and loved the…
Received my first box and loved the fabric selection and easy to follow patterns! Customer service was also very helpful and quick to respond. I can't wait to see what comes in my second box!
5 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Natalie!
We’re so happy to hear that you loved your first box and enjoyed the fabric selection and patterns.
It's wonderful to know that our customer service team was able to assist you quickly as well. We can’t wait for you to get your second box – there are always more exciting projects and surprises waiting!
New box? Great ideas!
I am on my 8th (? I think) box, and truly love getting the email that my box is on the way!
Plus, I got the Stuffies collection. I am going to also try making these with velveteens!
9 september 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey there!
We’re so excited to hear that you’re on your 8th box (we love the enthusiasm!) and that you're enjoying the surprises in each one 🎉 It’s always fun getting that email, right?
The Stuffies collection sounds like a blast, and using velveteen will definitely add a beautiful touch! We can’t wait to hear how they turn out.
So disappointed as subscription was…
So disappointed as subscription was made over a month ago and still not received
Now I have a direct email address that takes me to a postage app that charges £10 for you to gain a response from then courier.
Really can’t see why all the positive feedback actually received there boxes disgusted
1 oktober 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Sarah!
We’re so sorry for the delay you’ve experienced. After checking your order, we can see that it was placed less than a month ago. As your order is being shipped internationally, it can sometimes take a bit longer to arrive, and we do mention this on our website to help set expectations for our international customers.
We truly understand your frustration, and we’re here to support you through this! If you have any further concerns or if you'd like us to assist you in tracking your order more closely, please don’t hesitate to get in touch directly. We're committed to ensuring that your quilting experience with us is as smooth as possible.
Thank you for your patience and understanding!
The material is of good quality and…
The material is of good quality and nice colours which is great for when you pair them up so thank you ms win Standen
30 september 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello,
Thank you so much for the lovely feedback! We’re glad you’re enjoying the quality and color combinations – we love selecting materials that inspire creativity and make your projects pop 🎨
Christmas themed grocery bag
I made the grocery bag with a twist. I had some Christmas fabric and made 2 bags, one for my daughter and one for my son. They were so cute friends wanted one.
26 september 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Vickie,
How creative and festive! 🎄 We absolutely love that you turned the grocery bag with a twist into something so personal and special for your kids. The fact that your friends wanted one, too, just goes to show how amazing they must have turned out to be!
Keep up the fantastic work, and happy quilting ✨
Mrs Quilty Int
I found out that there was a Canadian branch of Mrs. Quilty and the staff was excellent in helping me make the switch from my US account to the Canadian account. Mrs.Quilty is an awesome company with great staff!
25 september 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Lisa,
That’s fantastic to hear! 🇨🇦 We’re glad our team was able to help make the switch smooth and easy for you.
It’s wonderful to know you’re enjoying your experience with Mrs. Quilty – we’re always here to make things as seamless as possible!
excellent service
Quick prompt service when i needed help .
24 september 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello,
We’re so glad we could help you quickly when you needed it. We’re always here to assist whenever you need us. Don’t hesitate to reach out anytime.
Happy quilting!
My Box #4 book video links
My # 4 book did not have video links I reached out to Mrs Quilty, very shortly after I had pushed send I got a reply with instructions .
Very very pleased 👍🏽
16 september 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello!
We’re so glad to hear that you had such a positive experience with our team 😊 It’s great that we could get those video links to you so quickly!
We always strive to be as responsive and helpful as possible, and we’re thrilled that you’re pleased with the service.
I used the fabric in my FCS classroom.
I use the fabric in my FCS classroom. It gives my students the opportunity to work with a variety of colors and designs. I teach in a rural school with the closest fabric store being over an hour away, so this is a great way to experiment with small amounts of fabric for projects.
17 september 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Barb!
What a wonderful way to use the fabric! 🌟
We’re so happy to hear that it’s helping your students explore new colors and designs in your FCS classroom. We totally understand the challenge of being far from a fabric store, so we’re glad our boxes can be a convenient and fun way for your students to experiment.
Quick response to my email and very…
Quick response to my email and very friendly. My issue was resolved in a very short time it is much appreciated thank you.
16 september 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey Angela,
Thank you so much for your kind words! 😊
We’re thrilled to hear that we were able to resolve your issue quickly and with a friendly touch. We’re always here to help, and your appreciation means the world to us.
FAST RESPONSE
I wanted to learn how to sew and Mrs quilty was there to help me and now I've started my own little business because I Mrs quilty! I had an issue following one of their YouTube tutorials and I let them know and I got back to me very fast with a new video. They are here to help!
11 september 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Brooks,
Wow, what an inspiring journey! 🎉 We’re beyond excited to hear that Mrs. Quilty helped you start your own business – that’s truly amazing.
I was skeptical at first
I was skeptical at first. But I ordered the monthly box since I could cancel after the first order if I wasn’t happy with the purchase. Well, my daughter and I are awaiting our 9th box and we have ordered her a monthly box with 16 additional fat quarters. So yeah we’re happy with Mrs. Quilty.
9 januari 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello!
It’s amazing to know that you’re both excited for your 9th box and have even added some extra fat quarters to the mix! 😊 We’re always here to bring you new projects and materials to keep the creative momentum going.
I loved all the box's the fabrics are…
I loved all the box's the fabrics are really good quality and the little gifts too, I have only stopped getting them has I have to much fabrics at the moment but maybe in the future I will get some more.
12 september 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Carol,
Thank you so much for your wonderful feedback! We're so glad you've loved the boxes, the high-quality fabrics, and the little gifts.
We totally understand having a fabric stash – it’s hard to resist! When you're ready to dive back in, we'll be here with more exciting surprises waiting for you.
I recently made a purchase through Mrs. Quilty
I recently made a purchase through Mrs. Quilty, and overall, I’m very satisfied with how everything went.
The website was easy to use, and I found it very easy to locate the item I wanted and had an easy time making the purchase.
Checkout was straightforward, and I appreciated the multiple payment options offered.
Amelia in customer service was also responsive—I had an initial problem with receiving my patterns through email but was informed I would receive help within 24 hours, and they did follow through to ensure I was able to get my complete purchase as agreed.
Overall, I’d definitely shop here again. The process was seamless from start to finish, and the product was received through email as expected. It’s refreshing to see an online store prioritize both user experience and customer service.
9 september 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello!
Thank you so much for your thoughtful and detailed review 😊
We’re thrilled to hear that your shopping experience was seamless from start to finish, and we’re so glad Amelia could help resolve the email issue quickly for you. It’s great to know that you appreciated the easy navigation and payment options on our website as well – we always aim to make everything as smooth and hassle-free as possible.
We can’t wait to welcome you back for your next quilting adventure!
I was asking for a cancellation and…
I was asking for a cancellation and you’ll respond was immediately and I responded I had the wrong subscription and you’ll were very nice and helpful to me. Thanks, D. Sherrouse
9 september 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey Deborah,
We’re so glad we could quickly assist you and help clear up the subscription mix-up. Your satisfaction is our top priority, and we’re always here to help in any way we can.
I LOVE Mrs. Quilty!
I was skeptical after reading some negative reviews, but just goes to show, those can be misleading! I took a chance and started a subscription. I am NOT disappointed at all and am very pleased with each monthly box. The customer support/service is excellent! I look forward to each box, the cute fabrics, and the excellent patterns (for beginners and more advanced sewists.
9 september 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello!
We’re happy to hear that you took a chance on us and are loving each monthly box!
It means a lot to know you’re enjoying the fabrics and patterns, whether you're just starting out or tackling more advanced projects.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.