Mr tortilla has not shipped my monthly order in over 6 months with no explanation at all. Just stopped cold turkey
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The Artisan tortillas are low-sodium and low-carb, but you would never know it. They taste just like any regular flour tortilla, and hold up well to whatever you stuff them with! Delicious and healthy... Toon meer
So I am always skeptical about trying low carb items because they have seemed to give off a extremely bland taste so going into trying the tortillas I was trying to keep an open mind. That being... Toon meer
Bedrijf heeft geantwoord
Customer Service has always been on point and personalized when needed.. I'm not very technical savvy, and anytime I seem to get stuck, I get a message asking if I need help or a message with a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Mr. Tortilla is more than a brand; it’s a community of passionate artisans dedicated to bringing an exquisite blend of tradition and innovation to your table. Nestled in the vibrant heart of California, our tortillas are crafted with an unwavering commitment to quality and taste, seamlessly combining ancient recipes with modern culinary artistry. Each bite encapsulates an experience, offering a rich, flavorful journey through a world where authenticity and contemporary flavors unite. But our mission goes beyond creating delicious tortillas. We are a family steeped in the spirit of inclusion and empowerment. With a workforce comprising a strong majority of female employees, we are staunch advocates for women's empowerment. We also take pride in being a supportive platform for adults with special needs, offering employment to showcase their talents and contribute meaningfully. Our engagement with local charities underscores our commitment to building a close-knit community. Every Mr. Tortilla product you enjoy not only gratifies your palate but also contributes to the flourishing of a bond that extends beyond business - a harmonious intertwining of diverse individuals committed to making a positive impact. Welcome to Mr. Tortilla, where every bite reflects our journey of taste, inclusion, and community upliftment.
Contactgegevens
1112 Arroyo St., 91340, San Fernando, Verenigde Staten
- mrtortilla.com
4,1
Goed
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I will definitely order again…
Shipping was fast and very well packed to prevent breakage. Plus a nice bonus of extra chips.
30 december 2023
I like the quality of the tortillas but…
I like the quality of the tortillas but shipping is too slow
30 december 2023
I received my order very fast and…
I received my order very fast and everything taste absolutely delicious
28 december 2023
I purchased the Pico flavored tortillas…
I purchased the Pico flavored tortillas and can't taste the flavor. Texture is good and easy to roll up.
2 januari 2024
Antwoord van Mr. Tortilla
Hi Jaime! We are very sorry you did not like the taste of the flavor. Please email us at Info@mrtortilla.com and we will love to either replace it with a different flavor or refund your order. Happy New Year!
Cassie
Easy ordering and quick delivery.
28 december 2023
Antwoord van Mr. Tortilla
Thank you Cheri for the kind words!
I love your tortillas.
I love your tortillas.. they r just the right size.. I miss your brownie mix though..
I don’t eat any other breads!
Thank you
Carol
27 december 2023
Antwoord van Mr. Tortilla
Thank you Jeannene! We appreciate you!
I ordered the small tortillas and the…
I ordered the small tortillas and the tortilla chips. They are both delicious. I would recommend both.
26 november 2023
Antwoord van Mr. Tortilla
Thank you Melissa!
Delicious Delights!
I love everything I’ve tried from this company! The taste is AMAZING! So delicious! The chips and soft tortillas are perfect. The best, hands down, are the crunchy shells. I cannot get enough! I enjoy them so much, I don’t ever miss the big brand names.
With the products I can purchase from Mr. Tortilla, I can manage my diet and still have my favorite foods. Thank you!
26 november 2023
I occasionally love to crunch on a chip…
I occasionally love to crunch on a chip .. these chips are tasty and I don't feel guilty for eating them. :)
26 november 2023
Didn't realize what I had ordered until…
Didn't realize what I had ordered until I got them
25 november 2023
Antwoord van Mr. Tortilla
Hi Brenda, Thank you for being a valued customer. Could you please reach out to support@mrtortilla.com. We would love to help if you're not 100% satisfied with your order. Happy holidays!
Cassie
These chips are the absolute best!
26 november 2023
Antwoord van Mr. Tortilla
Hi Isabel! Thank you for being a valued customer and for reaching out.
Cassie
Good service and quick delivery.
26 november 2023
Delicious keto chips
Delicious keto chips! Always fresh and crunchy. They are an excellent buy.
25 november 2023
Antwoord van Mr. Tortilla
Thank you Djuna for your kind words! We appreciate you!
Amazing product easy to use and create…
Amazing product easy to use and create many dishes. Fast delivery
25 november 2023
Great products great prices
25 november 2023
Ordered over 3 weeks ago but haven't…
Ordered over 3 weeks ago but haven't received anything. Asked customer service for a refund, but was denied. Tracking has indicated that there is a delay since I placed the ordered, but Mr Tortilla informed me it is out of there hands since they gave it to Amazon delivery. Would have given a zero star if it were available. Buy at your own risk.
25 november 2023
Antwoord van Mr. Tortilla
Hi Erich, thank you for being a valued customer. We are sorry that we have missed your message. We have refunded you and will send out a replacement. Your shipment got lost in transit and we are very sorry. Please email us at support@mrtortilla.com with your address and we will send it out. We appreciate you!
I never received my order
I appreciate you finally responding you make more money in your customer suffer. Not great customer service guys as of today. I still don’t have my order. I’m a diabetic I use you guys a lot or maybe I should say I used you guys a lot
25 november 2023
Antwoord van Mr. Tortilla
Hello David, thank you for being a valued customer. Of course, I understand your frustration about the status of your order. I apologize for any inconvenience this delay may have caused. We've experienced a higher volume of orders recently, which has led to a slight delay in processing. Rest assured, your order is shipped out. As a gesture of goodwill, we would like to offer you a partial refund for the inconvenience caused. We truly appreciate your patience and understanding in this matter. If you have any specific concerns or need further assistance, please don't hesitate to let us know.
Being the fact that this order was…
In response to the response, thank you for responding. While I understand the process, and appreciate them being fresh. I have ordered on several different occasions and it has never taken this long to come in. And thank you for speaking with shipping because it should take 8 days to come in the mail.
The fact that this order was placed on November 28, 2023, it should have taken until December 3rd to ship. And it should not take until December 10th to arrive. It has been almost a week since placed this after being harassed because I left it in my shopping cart, because I was trying to decided if I wanted to biy it or not.
26 november 2023
Antwoord van Mr. Tortilla
Hello Rebecca, Thank you for being a valued customer. We are very sorry for the inconvenience. We would like to offer you a credit for you next order. Please reach out to info@mrtortilla with your order number. I wanted to take the time to explain the reason for the delay. All of our products are made to order, so that they arrive as fresh as possible. This is why they don’t compare to the store bought brands. In regards to the delayed shipping we have reported it to our carriers. We appreciate you!!! Cassandra
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.