My experience with Wildgrain is that each bread item comes out of the oven perfect every single time! The loaves are crispy and crusty on the outside, and soft and delicious on the inside! And, the b... Toon meer
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Lees wat reviewers zeggen
I've been a customer for a few years. This company has excellent goods. Everything is delicious, and then some. Why four stars? Logistics need work. The site is clunky. Orders do not ship when promise... Toon meer
Bedrijf heeft geantwoord
They reached out to flag a duplicate order—something they easily could have processed without a second thought. Instead, they took the time to email me and saved me the extra charge. Their products ar... Toon meer
Bedrijf heeft geantwoord
The customer service is prompt, polite and very helpful. So far all of my interactions have been really good. The bread, pastries and pastas have also been wonderful and I can taste the quality, bette... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Wildgrain
Geschreven door het bedrijf
Hi there,
Thanks for checking out our TrustPilot page!
Wildgrain is the first bake-from-frozen subscription box for sourdough breads, fresh pastas, and artisanal pastries.
We're Johanna and Ismail, Co-Founders of Wildgrain. We started Wildgrain because we were looking for clean and high-quality carbs for our family. We spent months replacing stale supermarket breads, pastas, and pastries with our own homemade recipes. These recipes focused on clean ingredients and artisanal processes that provide important nutrition benefits.
Along the way, we learned that so many others were looking for clean carbs as well - and Wildgrain's delivery service was born!
We’re now proud to partner with small bakers and pasta makers across the country to keep the tradition of artisanal and nutritious food alive in our broken food system.
xo,
Johanna + Ismail
Contactgegevens
48 Grove St. Suite 303, 02144, Somerville, Verenigde Staten
- hey@wildgrain.com
- wildgrain.com
4,7
Uitstekend
1K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Excellent Company
Excellent Company! Quality ingredients and products. And so delicious too! I’ve never in my life have tasted such delicious “Croissants”ever! And everyone that comes over to my house and I bake these croissants for them agrees with me that they are the best! All of their products are so delicious. And their customer service is always so amazing! I highly recommend them! Best company out there! I have a monthly subscription with them!
10 februari 2026
Review zonder uitnodiging
10 out of 10 - No Notes!
My experience with Wildgrain is that each bread item comes out of the oven perfect every single time! The loaves are crispy and crusty on the outside, and soft and delicious on the inside! And, the butter is beyond my expectations!
Customer service was equally high quality - courteous, thorough, and attentive! 10 out of 10 - no notes!
21 april 2026
Review zonder uitnodiging
Customer service is stellar
Customer service is stellar! I accidentally placed two orders and they caught it. They respond quickly to questions and help in anyway they can.
17 april 2026
Review zonder uitnodiging
We have had a few boxes now and have…
We have had a few boxes now and have had a great experience. We had a little issue on the last one but customer service responded right away.
16 april 2026
Review zonder uitnodiging
Antwoord van Wildgrain
We appreciate you sharing with us 🥰
Wildgrain to the rescue
I had a glitch in my mobile site for Wildgrain. My order was processed wrong. Wildgrain customer service helped to fix the issue. They did not even hesitate to help me! Not only are the products awesome, so are the employees!!!
17 april 2026
Review zonder uitnodiging
Antwoord van Wildgrain
We could not be happier to hear this! Thank you :)
I love Wildgrain for our family but it…
I love Wildgrain for our family but it is also a great gift box. The choices are great and their customer service is the most responsive! Thank you!
18 april 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Yay! I'm so happy you're loving Wildgrain 👏
What a great company to work with
What a great company to work with. Wonderful products and customer service support.
17 april 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Thanks, Kathy! We’re so glad you think we’re great to work with and that you’re enjoying our products and member support team. We appreciate your kind words and your Membership!
Wildgrain is a great choice
I’ve been using Wildgrain for quite awhile. Their products are very fresh and tasty. Baking from frozen is so helpful. They offer numerous choices and the customer service is great. I highly recommend them.
6 april 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Thanks so much, Barbara! We’re thrilled to hear you’ve been enjoying our fresh products and the convenience of baking from frozen. It’s great to know that our variety and member support have been helpful to you. We truly appreciate your recommendation and your continued Membership!
No this is not wild grain or artisan
No this is not wild grain or artisan. This is conventional inexpensive ingredients and methods. It is false advertising to suggest it is healthy like a wild nutritious food or practice.
18 april 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Hi there, we’re sorry to hear you feel this way about our products. Our goal is to offer quality products with transparent ingredients. We're always looking for ways to improve. Thank your for your feedback and we'll be sure to bring it up to our team. If you have specific concerns, please reach out to us through hey@wildgrain.com.
The products are excellent
The products are excellent. Had an issue with one item, which was quickly resolved!! The response was within 10 minutes, can't beat that!
16 april 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Thanks, Anne! We’re glad you love the products and that our Team could resolve your issue so quickly. A 10-minute response is exactly the kind of service we aim for, and we appreciate you sharing your experience with your Membership.
This company has the best products and…
This company has the best products and the best services that I have experienced online --- will be a long term customer for sure
17 april 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Thanks, Michael! We’re so glad you’re enjoying our products and services. We look forward to having you as a long-term Member and continuing to deliver the best experience for you.
Love this bread!!!
17 april 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Thank you so much, Carol! We're thrilled to hear you love our bread. This means a lot to us! Thank you 🧡
Personalized Service
I like the personal, prompt, and accurate service with Wildgrain when ordering, or making changes.
14 april 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Hi Darlene! We're thrilled to hear you appreciate our personal and prompt service. Your satisfaction means the world to us. Thanks for being a valued member of the Wildgrain family! 🥖
Convenient supply stream of fresh
I love having a simple supply stream of frozen par baked bread to finish off in my oven. For a year now, we love the baguettes and sourdough, love the chocolate croissants and the butter to name a few things. The croissants are a good thing!
17 juni 2025
Review zonder uitnodiging
Antwoord van Wildgrain
Thanks, Kathryn! We’re so glad you’ve been enjoying the baguettes, sourdough, and those buttery chocolate croissants. It’s great to hear the croissants are a good thing for you! - Kaye from Wildgrain Member Support
The communication is so responsive and…
The communication is so responsive and when any help is needed they are ready to satisfy all requests. So happy to continue buying these amazing products 🥰
8 april 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Hi there! Thanks so much for your kind words! We’re thrilled that you’re happy with our products and service, and we look forward to continuing to support your request. - Kaye from Wildgrain Member Support
Your food is Delicious,I am gluten free…
Your food is Delicious,I am gluten free and you have an excellent product.Your customer service is a Breath of fresh air!!
15 april 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Thank you so much, Donna! We're thrilled to hear you love our gluten-free options and that our team made a positive impact. This means a lot to us! Thank you 🧡
Expertly packaged
Expertly packaged, deliciously prepared. Send somron e a gift box…they will be thrilled….
9 april 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Hi Maria, thank you for the wonderful review! We're so happy to hear you loved the packaging and preparation. A gift box sounds like a perfect idea, it's sure to make anyone's day special! We appreciate your support! This means a lot to us! Thank you 🧡
They reached out to flag a duplicate…
They reached out to flag a duplicate order—something they easily could have processed without a second thought. Instead, they took the time to email me and saved me the extra charge. Their products are outstanding—truly delicious, just divine and their customer service has earned my loyalty for life.
13 april 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Hi Jenn, thank you so much for your kind words! We're thrilled to hear you loved our products and appreciated our care. This means a lot to us! Thank you 🧡
Great Response and Service
I got the email letting me know my next box was on the way TO MY OLD ADDRESS!! I sent a quick email thinking it was going to be a loss - after all it was my error. Not only did they catch my box and redirect it to my new address, they followed up to make sure I received it. Excellent service and of course everything in my box was delicious.
7 april 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Hi Bri! We're so glad we could get your box to the right place and that you enjoyed everything inside. Thanks for your kind words and for being awesome about the mix-up! We’re always here to help. 😊
Love Wildgrain
Love Wildgrain! Products are like no others…imaginative and fresh. Timely deliveries and great value
10 april 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Hi Heather, thank you so much for your kind words! We're thrilled to hear you enjoy our imaginative and fresh products. Timely delivery and great value are super important to us. This means a lot to us! Thank you 🧡
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