Wildgrain Reviews 

1.462
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

I have been addicted to this company for a couple years now. When an issue arose, I have found them to be very helpful and pretty quick to respond. The products are of excellent quality and packagin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've ordered from Wildgrain for a couple of years off and on. It is easy to manage your subscription, the products are incredibly delicious, and the customer service department (if you ever need them)... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Overall I think their products are AMAZING. Lately we have been enjoying their slow fermented sandwich bread - loaded with fiber. Not as protein dense as "Hero" bread but for sure not shabby and far t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've been a customer for a few years now and every product I've ordered from Wildgrain, and there are many, have been excellent. It's wonderful to be able to have a delicious and healthy hot loaf of... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Boodschappenbezorgdienst
  2. ook in
  3. Bakkerij

Over Wildgrain

Geschreven door het bedrijf

Hi there,

Thanks for checking out our TrustPilot page!

Wildgrain is the first bake-from-frozen subscription box for sourdough breads, fresh pastas, and artisanal pastries.

We're Johanna and Ismail, Co-Founders of Wildgrain. We started Wildgrain because we were looking for clean and high-quality carbs for our family. We spent months replacing stale supermarket breads, pastas, and pastries with our own homemade recipes. These recipes focused on clean ingredients and artisanal processes that provide important nutrition benefits.

Along the way, we learned that so many others were looking for clean carbs as well - and Wildgrain's delivery service was born!

We’re now proud to partner with small bakers and pasta makers across the country to keep the tradition of artisanal and nutritious food alive in our broken food system.

xo,
Johanna + Ismail


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,8

Alle reviews

(1.462)

1.046 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Quick refund and cancellation

When I couldn’t figure out and didn’t want an order that looked like I was being charged for I contacted Wildgrain.
They immediately canceled the order and refunded my money. I appreciate that!

28 september 2026
Review zonder uitnodiging
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Antwoord van Wildgrain

Mary Thanks for the shoutout, Mary! We’re glad we could sort that quickly and get your refund processed. This means a lot to us! Thank you 🧡

Beoordeeld met 5 van de 5 sterren

I love Wildgrain sourdough bread

I love Wildgrain sourdough bread, and the pretzel buns! I had to cut carbs and needed to cancel my subscription. I emailed their Customer service, they got right back to me with a very nice and understanding reply and cancelled my subscription.

25 september 2026
Review zonder uitnodiging
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Antwoord van Wildgrain

Jan Thanks, Jan! So happy you loved our sourdough and pretzel buns! Glad our team could help with your subscription. We’d love to bake for you again whenever you’re ready 🧡

Beoordeeld met 5 van de 5 sterren

Loved the experience with this service…

Loved the experience with this service and was satisfied with the flavor, texture, and presentation of their products. It looks like they handle the whole process with care and professionalism. Everything is well packed, and they stay in contact until you receive your order.

25 september 2026
Review zonder uitnodiging
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Antwoord van Wildgrain

Gabriela Gabriela, thank you so much for the lovely review! We're thrilled you enjoyed the flavor, texture, and presentation. We take pride in careful packing and staying in touch. This means a lot to us! Thank you 🧡

Beoordeeld met 5 van de 5 sterren

Sticking with Wildgrain. The original

We continue to enjoy Wildgrain. Initially tried because of a spot on social media, we now see companies that claim to be alike. Maybe they figured out the process. I know Wildgrain to be superb with consistently amazing products and service. We will continue even trying new or gluten free offerings without fear. Plus there’s the smell of baking that makes all feel cozier!

25 september 2026
Review zonder uitnodiging
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Antwoord van Wildgrain

Joan Thank you so much for sticking with Wildgrain! We’re honored to hear we’ve continued to earn your trust with consistently great products and service. It means a lot that you feel confident trying new and gluten-free offerings with us, and we couldn’t agree more about the cozy smell of fresh baking at home. We truly appreciate your support and are so glad to have you as part of the Wildgrain community! 🧡

Beoordeeld met 5 van de 5 sterren

Awesome quality products you can stick…

Awesome quality products you can stock your freezer up with and know you’ve got some hot, fresh-tasting goodies whenever you grab for something from Wildgrain. Also, amazing customer service if you come across any issues. Super impressed.

24 september 2026
Review zonder uitnodiging
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Antwoord van Wildgrain

Ankur Thank you so much for your thoughtful review! We’re so glad you’re enjoying the quality and convenience of having Wildgrain stocked in your freezer for fresh-baked favorites anytime. It also means a lot to hear our Member Support Team was able to help when needed. We truly appreciate your support and are grateful to have you as part of the Wildgrain community!

Beoordeeld met 5 van de 5 sterren

Excellent product

Excellent product, excellent customer service

18 september 2026
Review zonder uitnodiging
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Antwoord van Wildgrain

Thanks so much, Jean ! We’re thrilled you loved the product and our team. If you need anything else, we’re here to help 😊

Beoordeeld met 5 van de 5 sterren

Wonderful client service

Wonderful client service. I had an issue with placing hold on my subscription and it was rapidly resolved I love the product and the company.

25 september 2026
Review zonder uitnodiging
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Antwoord van Wildgrain

Patty Thanks so much! We're thrilled we could help quickly and that you love the products, your support means a lot to us! If you ever need anything else, we're here for you! 😊

Beoordeeld met 5 van de 5 sterren

I’ve been ordering from Seatopia for a…

I’ve been ordering from Seatopia for a year now. I specifically like the different types of salmon. This salmon is incredibly fresh. It comes.packed in dry ice so I can unpack it directly into my freezer. They’re all individually wrapped, which is nice. I highly highly recommend this company.

25 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

An Act of Kindness

The lovely folks at Wildgrain noted suspicious account activity and contacted me out of concern. When wrongdoing is the new norm, acts of kindness is a rarity. Wildgrain lifted my heart and faith. I am a customer for life. Thank you so much for caring. P.S. Molasses cookies and chocolate croissants are supreme. I share them with our hard working my mailmen and mailwomen.

20 september 2026
Review zonder uitnodiging
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Antwoord van Wildgrain

ARACELI , thank you so much, we're so glad we could help and that you enjoyed the Giant Ginger Molasses Cookies and Chocolate Croissants!🧡

Beoordeeld met 5 van de 5 sterren

I have been a loyal customer for over 4…

I have been a loyal customer for over 4 yrs ! The quality can not be matched! My issue with the lack of packing was resolved quickly and promptly! Only wish this did not happen so often

21 september 2026
Review zonder uitnodiging
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Antwoord van Wildgrain

lynn Thank you so much, Lynn. We truly appreciate 4+ years of loyalty! We're sorry the packing issue kept happening, but glad we could resolve it. We'll keep working to improve this. This means a lot to us! Thank you 🧡

Beoordeeld met 5 van de 5 sterren

Not only are there products fabulous…

Not only are there products fabulous but they have wonderful customer service! Always going the extra mile to make your experience great!

23 september 2026
Review zonder uitnodiging
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Antwoord van Wildgrain

Kimberly thank you so much for the wonderful review! We're thrilled our products and team made your experience great. We’re always here if you need anything! 😊

Beoordeeld met 5 van de 5 sterren

Fabulous!

Everything I have baked so far has been fabulous (cranberry pecan bread, pizza, French butter and molasses cookies). The customer service is extraordinary. I had a few issues, my errors, that were resolved by the Wildgrain team effortlessly and with grace. I highly recommend Wildgrain! You won’t be disappointed!

19 september 2026
Review zonder uitnodiging
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Antwoord van Wildgrain

barbara Thanks so much, Barbara! We're thrilled your baking turned out fabulously and that our team could help. This means a lot to us! Thank you 🧡

Beoordeeld met 5 van de 5 sterren

I wish more businesses would learn from…

I wish more businesses would learn from Wildgrain. They understand their customers and know how to treat them from onboarding to fulfillment to delivery! You nailed it again! Keep up the good work Wildgrain.

23 september 2026
Review zonder uitnodiging
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Antwoord van Wildgrain

Kay Kay, thank you so much! We’re thrilled to hear our team hit the mark from onboarding to delivery. This means a lot to us! Thank you 🧡

Beoordeeld met 5 van de 5 sterren

Excellent customer service & products

Excellent customer service (fast, professional, responsive). Excellent products. Easy-to-use app. Nothing to complain about!

21 september 2026
Review zonder uitnodiging
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Antwoord van Wildgrain

Cathy Thanks so much, Cathy! We're thrilled you enjoyed our products, app, and service. This means a lot to us! Thank you 🧡

Beoordeeld met 5 van de 5 sterren

Finally took the leap early 2026 to try…

Finally took the leap early 2026 to try Wildgrain, we loved it so much we ordered for our daughter as well who lives two states away. She loves it too! We continue to order seasonal favorites and appreciate the on demand box without the heavy commitment. Food is fresh, my son is VERY picky about his bread, and is obsessed with the ciabatta olive oil loaf, it's amazing! Best as any freshly baked bread in a bakery you can get. I did have to reach out to customer service on my last order and they were so awesome, just another reason why we will continue to order. HIGHLY RECOMMENDED!

21 september 2026
Review zonder uitnodiging
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Antwoord van Wildgrain

Julie Julie, thank you so much! We're thrilled your family loves Wildgrain, especially your son’s obsession with the ciabatta olive oil loaf. Glad our team could help. This means a lot to us! Thank you 🧡

Beoordeeld met 5 van de 5 sterren

I was very pleased with customer…

I was very pleased with customer service’s handling of my order’s complications. They immediately sent replacements and changed couriers to ensure a better delivery. Then they communicated several times during the resolution process to keep me in the loop. It was so nice to have people who cared about problems and were willing to ensure the issue would be solved.

22 september 2026
Review zonder uitnodiging
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Antwoord van Wildgrain

Jo Thanks so much, Jo! We’re thrilled our team could make this right and keep you informed. We appreciate your patience and kind words. This means a lot to us! Thank you 🧡

Beoordeeld met 5 van de 5 sterren

Had a concern

Had a concern. Reply was quick. Very kind

18 september 2026
Review zonder uitnodiging
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Antwoord van Wildgrain

Sheryl Thanks so much for the kind words, Sheryl! We're glad we could help quickly. This means a lot to us! Thank you 🧡

Beoordeeld met 5 van de 5 sterren

Delicious and quality sent to my door!

Everything I have eaten has been delicious! I try to buy only items with NO enriched flour, so I haven't tried everything, but they have good products. Customer service is phenomenal!

20 september 2026
Review zonder uitnodiging
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Antwoord van Wildgrain

Kelly Thanks so much for the wonderful review, Kelly! We’re thrilled you enjoy our products and appreciate our commitment to ingredient standards. Glad our team could help. This means a lot to us! Thank you 🧡

Beoordeeld met 5 van de 5 sterren

A Win!

I have really enjoyed all my boxes from WildGrain. There are enough sweet and savory options to keep things interesting. I do like the increased options of add-ons.
My order is always quick to arrive. In the boxes I’ve ordered, I have only had one that had an oops while in transit. It was a minor issue with a package of pasta splitting but customer support was SO quick to respond and help.
Most importantly, everything I have tried has been great!

21 september 2026
Review zonder uitnodiging
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Antwoord van Wildgrain

Analia Thanks so much, Analia. We’re thrilled you’re loving your WildGrain boxes! Glad support could help with that pasta oops. We’ll keep the tasty variety coming. This means a lot to us! Thank you 🧡

Beoordeeld met 5 van de 5 sterren

Highly recommend! Love so many of their options

We've been a subscriber for over a year- food is so very good. Happy for both low ingredient list AND delicious taste. Easy to pause a few weeks when we need to save a bit, then set our order whenever ready again. We trade a few things to taste something new -easy to swap. Customer service wrote me within a day to answer a question. Very helpful!

18 september 2026
Review zonder uitnodiging
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Antwoord van Wildgrain

Jen Jen, thank you so much! We're thrilled you love the simple ingredients and flavor. Glad our pause/swap options and support team made things easy. This means a lot to us! Thank you 🧡

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