I have been addicted to this company for a couple years now. When an issue arose, I have found them to be very helpful and pretty quick to respond. The products are of excellent quality and packagin... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I've ordered from Wildgrain for a couple of years off and on. It is easy to manage your subscription, the products are incredibly delicious, and the customer service department (if you ever need them)... Toon meer
Bedrijf heeft geantwoord
Overall I think their products are AMAZING. Lately we have been enjoying their slow fermented sandwich bread - loaded with fiber. Not as protein dense as "Hero" bread but for sure not shabby and far t... Toon meer
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I've been a customer for a few years now and every product I've ordered from Wildgrain, and there are many, have been excellent. It's wonderful to be able to have a delicious and healthy hot loaf of... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Wildgrain
Geschreven door het bedrijf
Hi there,
Thanks for checking out our TrustPilot page!
Wildgrain is the first bake-from-frozen subscription box for sourdough breads, fresh pastas, and artisanal pastries.
We're Johanna and Ismail, Co-Founders of Wildgrain. We started Wildgrain because we were looking for clean and high-quality carbs for our family. We spent months replacing stale supermarket breads, pastas, and pastries with our own homemade recipes. These recipes focused on clean ingredients and artisanal processes that provide important nutrition benefits.
Along the way, we learned that so many others were looking for clean carbs as well - and Wildgrain's delivery service was born!
We’re now proud to partner with small bakers and pasta makers across the country to keep the tradition of artisanal and nutritious food alive in our broken food system.
xo,
Johanna + Ismail
Contactgegevens
48 Grove St. Suite 303, 02144, Somerville, Verenigde Staten
- hey@wildgrain.com
- wildgrain.com
4,8
Uitstekend
1K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Even though I enjoy baking myself
Even though I enjoy baking myself, it is lovely to have items in my freezer ready to eat within 20 minutes.
I'm glad I was introduced to WildGrains and am happy to recommend them.
Plus they have great customer service ❣️
6 oktober 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Susan Thank you so much, Susan! We’re delighted that our freezer-ready treats make baking days a little easier, and that you’ve enjoyed our customer service too. This means a lot to us! Thank you 🧡
I adore this service
I adore this service. I have been using it for years. I tried it because they offered me free croissants for life and figured...let's see what this is all about. EVERYTHING has been delicious and high quality. I have tried bread, pastries, galletes and pasta and everything is wonderful. all instructions were easy to follow and accurate. as a gal that lives in Florida I appreciate the ability to buy excellent bread, and I appreciate their aggressive insulation and chilling of my items. Their customer service is fast and friendly. Lastly you can perfectly control what you receive in your box and how often! If you have too many things in the freezer, skip a month! There is no charge or drama! Please give them a try!
4 oktober 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Lilian Lilian, thank you for being with us for so many years! We’re delighted you love the treats, easy-to-follow instructions, and flexible deliveries, and that everything arrives well chilled all the way to Florida. This means a lot to us! Thank you 🧡
Yummy!
Just got our first box and the bread is delicious as is the butter. Such an easy product to enjoy. Just heat from frozen and serve. I thought I’d have to let it rise, etc but nope. Looking forward to our next box!
1 oktober 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Cynthia Thanks so much, Cynthia! We’re thrilled you’re loving the bread and butter and how easy it is to serve. I'm so glad you loved them 🧡
Great product
Great product, great customer service, great company.
1 oktober 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Colleen Thanks so much, Colleen! We’re delighted you love the product and had a great experience with our customer service. This means a lot to us! Thank you 🧡
I absolutely love all the Wildgrain…
I absolutely love all the Wildgrain foods I've tried, I came for the sourdough and ended up trying so many other items! This company is beyond generous too! Customer service went above and beyond for me in a way I’ve seen every few companies do. I would give more stars if I could!
1 oktober 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Ashley Ashley, thank you for such a lovely review! We’re thrilled you’ve enjoyed so many Wildgrain favorites. This means a lot to us! Thank you 🧡
Great gift!
I gifted this box to my son and grandsons. They are enjoying the treats!
3 oktober 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Mary Thanks so much for sharing, Mary! We’re delighted your son and grandsons are enjoying the treats. We love to hear it 😋
As good as I can make professionally
I am a retired culinary arts instructor and know how to make many of the breads and pastries. These products are every bit as good as what I can make myself! It saves me time preparing and cleaning up! My favorite so far are the almond croissants! Soooo good! Don't hesitate to order any of these products! Great company and friendly people!
3 oktober 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Bonita Bonita, your praise means so much, especially coming from a culinary arts instructor! We’re thrilled our treats save you time and that the Almond Croissants are a favorite. This means a lot to us! Thank you 🧡
I love Wildgrain
I love Wildgrain! Everything is delicious and their customer service is amazing. ☺️
2 oktober 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Brandi Thanks so much, Brandi! We’re thrilled you love everything and had such a great experience with our customer service. This means a lot to us! Thank you 🧡
More than sourdough!
Wildgrain brings delicious sourdough breads and a variety of cookies and pastries that you can keep in your freezer for whenever you need them. So far, all of the things we've tried have been delicious!
2 oktober 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Charlene Thanks so much, Charlene! We’re thrilled you’re enjoying our sourdough breads, cookies, and pastries. It’s great to have delicious treats ready whenever you need them! I'm so glad you loved them 🧡
So impressed with Wildgrain Customer Service
So impressed with our experience. Super fast delivery, great packing and quality products! We had one incorrect item and customer service was SO quick to respond with options to fix the problem. Will definitely order again!
1 oktober 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Amy Thanks so much, Amy! We’re delighted you loved the fast delivery, careful packaging, and product quality. Sorry about the incorrect item, but we’re glad our team could quickly offer a solution. This means a lot to us! Thank you 🧡
I received my first order today
I received my first order today. I was pleasantly surprised how quickly my box shipped after placing my order. I received an alert from the shipper saying it was delayed for an issue on their end. I contacted the company because I thought my food may spoil. I was told how to check it and if anything was not right, they would replace it. How's that for customer service?? Another wonderful surprise! I received my box today, and the gel pack was still nice and cold and the items were all good! I tried one sourdough loaf with the garlic butter spread today and it was delicious. I can't wait to try the other items in my order. Between the quality, the fast shipping and the excellent customer service, you have one happy customer.
2 oktober 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Diane Thank you! We’re so glad your box arrived in great shape and that you enjoyed the sourdough with garlic butter. We appreciate your kind words about our team and can’t wait for you to try the rest! 😊
Good variety of gluten free
We are enjoying a good variety of gluten free items and having good customer service along with it. I think the prices are fair too.
2 oktober 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Thanks so much, Erin ! We’re delighted you’re enjoying our gluten-free variety, friendly service, and fair prices. Your kind words mean a lot to us!
I reported a problem with an order
I reported a problem with an order and they made it all good in short order.
21 september 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Thanks for your 5-star review, Deb ! We’re glad we could resolve the issue with your order quickly and make things right. We really appreciate your support!
Antwoord van Wildgrain
Thanks so much, Audrey ! We’re delighted you love the product and had a great experience with our customer service. Your kind words mean a lot! 😊
Southern Heat
I live in the South with extreme temperatures. I received a shipment that was completely defrosted. They resent the items to me in a double insulated box and they were great! I appreciate the company's willing to resolve my problem and their fast response. They also have a delicious product that I look forward to receiving. It is a win win situation! I would highly recommend trying this company!
11 september 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Thank you, Barbara ! We’re so glad we could make things right and that your replacement arrived in great condition. It means a lot to hear you enjoy the Wildgrain Box! 😊
Love
My wildgrain subscription is so convenient and easy. Unlike most other subscriptions, they send you a message before your box ships, so you have time to reschedule if the timing isn’t good. I appreciate this so much. The breads are delicious and give my meals and my home a cozy feeling.
2 oktober 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Thank you, Corinna ! We’re so glad the delivery reminders make it easy to plan and that our breads bring a cozy touch to your meals and home. We appreciate you being part of the Wildgrain! 🥖
I had issue with an auto shipment
I had issue with an auto shipment. I didn't see a "here it comes" email, that I am used to, before shipment is sent.
A simple email to the company
Fixed the issue.
The bread!!!!!!!!
It is spectacular. The bagels are FABU.they toast nicely.
I just love all the loaves.
This company makes being gluten free very tolerable...
I am thankful for that!!!!
26 september 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Thanks so much, Laurel ! Sorry about the auto‑ship email mix‑up, glad our team fixed it quickly! We're over the moon that you love the Wildgrain Box! Your kind words make our day! 🥯
I was concerned from the start that…
I was concerned from the start that their carrier wouldn't be able to find my address, as the building is new and not on any GPS yet. Customer service was sympathetic and said to keep in touch if the delivery went wrong. It didn't. Package arrived day after it was sent and all items were still frozen. Baked one of the loaves and it was fantastic! Can't wait to try to rest. This company seems to value and respect its customers and I like that. Will be ordering again soon!
29 september 2026
Review zonder uitnodiging
Antwoord van Wildgrain
Carolyn Thanks so much, Carolyn, we’re thrilled it arrived safely and that the loaf was a hit! So sorry about the delivery mishap, but I'm glad the Wildgrain Box arrived frozen! We're here if there's anything else you need help with!
Antwoord van Wildgrain
RENEE Thanks so much for the kind review, Renee! We're glad our team could respond quickly. This means a lot to us! Thank you 🧡
Excellent goodies
Excellent goodies! Love all the options and the seasonal special products.
Great customer service :)))
28 september 2026
Review zonder uitnodiging
Antwoord van Wildgrain
DAWNE Thanks so much, Dawne! We're thrilled you love the goodies and seasonal picks. Happy to hear our team could help. This means a lot to us! Thank you 🧡
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