Mr tortilla has not shipped my monthly order in over 6 months with no explanation at all. Just stopped cold turkey
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Lees wat reviewers zeggen
The Artisan tortillas are low-sodium and low-carb, but you would never know it. They taste just like any regular flour tortilla, and hold up well to whatever you stuff them with! Delicious and healthy... Toon meer
So I am always skeptical about trying low carb items because they have seemed to give off a extremely bland taste so going into trying the tortillas I was trying to keep an open mind. That being... Toon meer
Bedrijf heeft geantwoord
Customer Service has always been on point and personalized when needed.. I'm not very technical savvy, and anytime I seem to get stuck, I get a message asking if I need help or a message with a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Mr. Tortilla is more than a brand; it’s a community of passionate artisans dedicated to bringing an exquisite blend of tradition and innovation to your table. Nestled in the vibrant heart of California, our tortillas are crafted with an unwavering commitment to quality and taste, seamlessly combining ancient recipes with modern culinary artistry. Each bite encapsulates an experience, offering a rich, flavorful journey through a world where authenticity and contemporary flavors unite. But our mission goes beyond creating delicious tortillas. We are a family steeped in the spirit of inclusion and empowerment. With a workforce comprising a strong majority of female employees, we are staunch advocates for women's empowerment. We also take pride in being a supportive platform for adults with special needs, offering employment to showcase their talents and contribute meaningfully. Our engagement with local charities underscores our commitment to building a close-knit community. Every Mr. Tortilla product you enjoy not only gratifies your palate but also contributes to the flourishing of a bond that extends beyond business - a harmonious intertwining of diverse individuals committed to making a positive impact. Welcome to Mr. Tortilla, where every bite reflects our journey of taste, inclusion, and community upliftment.
Contactgegevens
1112 Arroyo St., 91340, San Fernando, Verenigde Staten
- mrtortilla.com
4,1
Goed
1K reviews
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Antwoord van Mr. Tortilla
Hi David, thank you for the kind words, We appreciate you! Cassandra
Antwoord van Mr. Tortilla
Thank you so much for your kind words. We appreciate you!!
I love the product
I love the product, got the delivery on time and am a devoted buyer!
26 november 2023
Antwoord van Mr. Tortilla
Hello Lori! Thank you for being a valued customer. That's fantastic to hear! We're thrilled that you're loving the product and that the delivery was on time. Thank you so much – we appreciate you!!!!
Antwoord van Mr. Tortilla
Hello Charlotte, Thank you for being a valued customer. We appreciate you. Cassandra
I did not get my full order
I did not get my full order. I ordered two variety chips, and only received one. I hope this can be fixed.
26 november 2023
Antwoord van Mr. Tortilla
Hello Cletus, Thank you for being a valued customer. I'm really sorry to hear that you didn't receive your full order of chips! We apologize for the inconvenience. Please accept our sincere apologies. To ensure you get the complete order, could you please email us at info@mrtortilla? We'll swiftly arrange to ship the remaining variety pack of chips to you. Please lets us know when it arrives, we want to make sure you are completely happy. We appreciate you. Cassandra
Antwoord van Mr. Tortilla
Hi Aaron, We are so happy to hear that! Thank you for being a loyal customer! Cassandra
I haven't received my order nor a…
I haven't received my order nor a response from the company.
25 november 2023
Antwoord van Mr. Tortilla
Hello Patricia, Thank you for being a valued customer. I'm really sorry to hear about the trouble you've had with your order. We are very sorry for the inconvenience. We have already refunded you and we are looking into your order with our third party carriers. If they can not find it, we will re-ship your order. We appreciate you and thank you for ordering our products.
Haven’t received the product.
24 november 2023
Antwoord van Mr. Tortilla
Hello George, Thank you for being a valued customer. I am terribly sorry to hear that you haven't received your order. Please accept our sincerest apologies for any inconvenience this may have caused you.
To resolve this swiftly, please email our support team at info@mrtortilla. They are dedicated to helping you get your order to you as soon as possible. As a gesture of goodwill, we went ahead and gave you a refund for the inconvenience caused. Thank you for your understanding and patience. We truly appreciate your support and are committed to making this right for you. If you have any further questions or concerns, please don't hesitate to reach out. Cassandra
I love this company.
I need to fix this. We’ve been friends for over 6 years! I’ve ordered over 30 times from MrT. The products are great. I mixed up my order by email (paid with Apple Pay which I never do) and things got confused. My product was great. Always is. I did a 60lbs weight loss and absolutely put these products in the middle of my diet. I’m now the healthiest I’ve ever been and competing in competitions. Changed my review and it was my error.
24 november 2023
Antwoord van Mr. Tortilla
Hi Tony, Thank you for being a valued customer. I'm really sorry to hear that you never got your order! We apologize for the inconvenience. Please accept our sincere apologies. To ensure you get your order, could you please email us at support@mrtortilla? We appreciate you.
Love Mr. Tortilla
Mr. Tortilla always has amazing deals and I appreciate that. Delivery is fantastic.
They are the perfect size tortillas for my personal lifestyle of eating. I couldn't ask for a better tortilla!
24 november 2023
Antwoord van Mr. Tortilla
Hi Caress, Thank you for your kind words. We appreciate you. Cassandra
I'm digging the hard tacos...
Been using the soft tacos everyday for a couple years or more. Any meat I eat goes in these. It's basically my new daily bread. I'm able to fit both options into my daily Keto macros. It was great to try a hard taco option. Great packing for shipment. All arrived unscathed. Much tastier than the run of the mill store bought kind. Keep up the good work.
3 november 2023
Antwoord van Mr. Tortilla
Hello Kim, Thank you for being a valued customer. That's fantastic to hear! We're thrilled that you're loving the products. Thank you so much – we appreciate you!!!!
Antwoord van Mr. Tortilla
Hello Julianne, thank you for being a valued customer. We are thrilled to hear it! Cassandra
The product is always awesome and…
The product is always awesome and arrives well protected and undamaged ( chips and hard shell Tacos that is important!!)
3 november 2023
Antwoord van Mr. Tortilla
Hello Rob, Thank you for being a valued customer. It's great that the product consistently arrives in top-notch condition. Enjoy those delicious meals! Cassandra
Finally a low carbcrunchy tortilla
Finally a low carbcrunchy tortilla. Great taste and sturdy enough to hold all the taco ingredients.
3 november 2023
Antwoord van Mr. Tortilla
Hello Sandra, Thank you for being a valued customer! I'm glad to hear that the taste hit the spot and that it held up well with all those delicious taco fillings. Cassandra
That crisp shells arrived broken
That crisp shells arrived broken.
I sent photo and email.
No response
3 november 2023
Antwoord van Mr. Tortilla
Hi Darlene! Thank you so much for being a valued customer. We are so sorry for the inconvenience. We could not find your email, however we have refunded you and have sent you a replacement. Please let us know if it arrives in perfect condition. Once again thank you for purchasing our products – we appreciate you.
Happy holidays! Cassandra
Game changer!
These hard shell taco shells are a game changer! I can’t be out of stock. Will be purchasing again and again.
2 november 2023
Antwoord van Mr. Tortilla
Hello Esther, Thank you for being a valued customer. Absolutely! Once you taste these tortillas, there's no going back. Cassandra
You won't regret it!
So I am always skeptical about trying low carb items because they have seemed to give off a extremely bland taste so going into trying the tortillas I was trying to keep an open mind.
That being said I am sooo happy I tried these tortillas!! Full of flavor and very light. My husband even liked them (he stays away from anything remotely healthy 😂). I was surprised to see they snuck a small package of original flavor in the box which were also great.
When I run out I definitely will be trying other flavors!
1 november 2023
Antwoord van Mr. Tortilla
Hi Ashley, Thank you for being a valued customer. Let us know how you like the other flavors when you order next time. We appreciate you. Cassandra
Antwoord van Mr. Tortilla
Dear Mehdi, Thank you for being a valued customer. We appreciate you.
Tasty tortilla with low carb!
As a customer with diabetes I find these tortillas very tasty and they don’t cause my glucose to rise. They taste fabulous. I use them daily for a wrap for lunch and sometimes for breakfast with my eggs. Thank you!! You have a loyal customer.
29 oktober 2023
Antwoord van Mr. Tortilla
Hello Tammy, That's fantastic to hear! Your loyalty means a lot to us, and we're honored to be a part of your daily meals! Cassandra
Antwoord van Mr. Tortilla
Hello Melanie,
Thank you so much for your kind words. We appreciate you!!!
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