I'm a new employee to Moog and didn't have any safety shoes - I ordered my new safety shoes from you guys last Tuesday, I was told they would arrive up to a week later. But two days later, I had an... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great range of products , good prices. Website is terrible , cannot get a formal quote from the basket page. The click tab just takes you to payment. Previously the website was far less clunky and... Toon meer
Bedrijf heeft geantwoord
Great selection of products at reasonable but not good prices. Delivery was slow as you use DPD to send to Northern Ireland for which I am charged £8 for tiny end mills! Why can you not use Royal Mail... Toon meer
Bedrijf heeft geantwoord
Nothing negative to say about MSC and their service, quality tools etc. My only niggle was although delivery was next day, it arrived during the evening, after we had closed. That is only a routing i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Industriële apparatuur leverancier
- Schuurmiddelenleverancier
- Fabrieksapparatuur leverancier
- Fabrikant
- Veiligheidsuitrusting leverancier
- Staalgroothandel
Geschreven door het bedrijf
As a leader in the supply of Metalworking, MRO and Safety products, MSC helps drive the growth of customers by providing engineering support across the entire shop floor. MSC will find the correct tool for the job, helping customers increase efficiencies and develop solutions for their production challenges.
Trust MSC to deliver
Geschreven door het bedrijf
- Solving your biggest business challenges
- At the heart of MSC is our commitment to give you back control and demonstrate time and cost savings.
Next Working Day Delivery as Standard
Order before 6pm or 7pm online to receive next working day as standard
With our next working day delivery service, 99% of orders are dispatched the same day. We also offer a no quibble returns policy on catalogue items - we'll even collect it from you for free
Contactgegevens
7 Pacific Avenue, WS10 7WP, Wednesbury, Verenigd Koninkrijk
- 0800 66 33 55
- customerservice@mscdirect.co.uk
- mscdirect.co.uk
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Les,
Thank you for your review. Great to see you rate us 5 stars.
Kind regards
Rebbekah
MSC Industrial Supply
Rebecca in the Wolverhampton section…
Rebecca in the Wolverhampton section has always offered help and patience to resolve my issues and requirements.
16 februari 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon,
Many thanks for taking the time to leave us your 5star review, this is fantastic to hear; we will certainly pass on your feedback to our colleague.
Kind regards
Rebbekah
MSC Industrial Supply
Good communications and super fast…
Good communications and super fast delivery 👌 🙌 👏 👍
12 februari 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Dany,
Thank you for your review of our service. We are pleased to see we were able to deliver you a great experience.
Kind regards
Rebbekah
MSC Industrial Supply
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Robert,
Thank you for taking the time to leave us your review, we do appreciate it. We hope to hear off you very soon! We will also send you a copy of our Advantage magazine.
Kind regards
Rebbekah
MSC Industrial Supply
Premier tools in hull
13 februari 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Sheila,
Thank you for rating us 5 stars, this is brilliant to see. We hope to hear from you very soon!.
Kind regards
Rebbekah
MSC Industrial Supply
Antwoord van MSC Industrial Supply Co. UK
Good afternoon,
Thank you for taking the time out to leave us the 5-star review. Great to hear from you.
Kind regards
Rebbekah
MSC Industrial Supply
After many years of purchasing mostly…
After many years of purchasing mostly engineering products from msc ,I found their service and prices to be very competitive and generally good quality?
13 februari 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Alan,
Thank you for the feedback, we are so pleased to see you enjoy dealing with us.
Kind regards
Rebbekah
MSC Industrial Supply
Good prices
Good prices, often the best around. Next day delivery with a reputable courier service. A very solid company to deal with.
9 februari 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon David,
Fantastic to see such a glowing review, thank you we do appreciate it.
Kind regards
Rebbekah
MSC Industrial Supply
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Chris,
Thank you for taking time out of your day to leave us a review, this is fantastic to see.
Kind regards
Rebbekah
MSC Industrial Supply
Correct product on time
11 februari 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Andrew,
Thank you for taking the time to leave us a review, we do appreciate it. We look forward to hearing from you soon.
Kind regards
Rebbekah
MSC Industrial Supply
great service as always
9 februari 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Guy,
Thank you for taking the time to leave us a review of our service. We look forward to hearing from you soon.
Kind regards
Rebbekah
MSC Industrial Supply
Antwoord van MSC Industrial Supply Co. UK
Good afternoon
Thank you for your 5 star review.
We look forward to supporting you again in the future.
Kind regards
Jenna
MSC Industrial Supply
Excellent service ordered at 3.00pm
Excellent service ordered at 3.00pm. Next day delivery
5 februari 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon
Thank you for your 5 star review, we know our customers need in stock items and delivered quickly.
Kind regards
Jenna
MSC Industrial Supply
They deliver within a day or so of my…
They deliver within a day or so of my order - and, as usual, the quality is excellent
8 februari 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon
Thank you for your 5 star review. We are happy to see we keep the service consistent to you.
Kind regards
Jenna
MSC Industrial Supply
Antwoord van MSC Industrial Supply Co. UK
Good afternoon
Thank you for your 5 star review, we know our customers need fast reliable in stock items.
We look forward to supporting you again in the future.
Kind regards
Jenna
MSC Industrial Supply
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Emma
Thank you for your review, we are pleased to see you benefited from our teams easy to business with service promise.
Kind regards
Jen
MSC Industrial Supply
Super fast delivery
4 februari 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Amy
Thank you for your 5 star review, we know our customers rely on our service so great to see we got the items to you quickly.
Kind regards
Jen
MSC Industrial Supply
Shoddy delivery company
The only thing that went wrong was the delivery.
Delivery was due to be late on Wednesday between 17:30 and 18:30.
DPD delivery Driver pretended to miss us when we waited behind at work for the delivery.
He definitely did NOT try to deliver as I was waiting by the door.
The next day the parcel was delivered but it was put in an obscure place in a shelter at the back of the property. This meant that I thought he had delivered it to someone else as he didn't say where he had left it. I have had a machine waiting for the 6mm Carbide Endmills for a couple of hours that could have easily been avoided.
3 februari 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Richard
Thank you for reaching out to us with your experience, firstly my apologies our delivery company failed to deliver to our expectations. I will be investigating this issue to ensure this does not happen again.
Kind regards
Jenna
MSC Industrial Supply
Pretty hopeless since the website was updated a few years ago
Web site not easy to use, items said to be available for delivery in 7 days direct from supplier subsequently manually acknowledged with a much later date, system continually says addresses and post codes are formatted wrong.
3 februari 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Tony
We are sorry to hear this and appreciate you taking the time to share your experience.
It's disappointing to hear the website didn't meet your expectations.
We are actively working on improving our sites usability and I will feed back your review into the team to ensure we improve this experience going forward.
Kind regards
Jenna
MSC Industrial Supply
Antwoord van MSC Industrial Supply Co. UK
Good afternoon
Thank you for taking the time to leave us a review.
We are so glad you had a great experience with us.
Kind regards
Bec
MSC Industrial Supply
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