Har hatt to Camaro 6 hvor jeg måtte bytte motor to ganger på første. Glidelåsen på topplokket revnet... når jeg kom tilbake i butikken for å klage (for enten gang) ble jeg tilbud mitt andre spa til e... Toon meer
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Fikk levert et Mspa Oslo Aero Plus i mai. Allerede etter 6 uker svikter pumpen og den må ha ny pumpe. Feilkode F1. Elendig kvalitet? Veldig kult da dette skulle brukes i sommer med ungene. Ryke... Toon meer
Vi har god erfaring med Mspa. Har nå kjøpt vårt boblebad nr 2 fra dem. Det første gjorde jobben sin, men vi oppgraderte og lot nevøen vår overta det gamle. Vi kjøpte også utedusjen derfra. Da vi treng... Toon meer
Kjøpte et Mspa Camaro. Enkelt å sette opp og bruke. Oppdaget at det måtte være lekkasje en plass siden jeg hele tiden måtte fylle luft. Ringte kundeservice og ble møtt av en hyggelig kar som sa at det... Toon meer
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Mspa.no – Norges mest solgte boblebad Kjent fra Sommerhytta på TV2! Vi har levert over 100 000 Mspa boblebad i Norge, og vi gleder oss til å ønske enda flere badeglade familier velkommen. Mspa boblebad er markedets beste valg: ✅ Innebygd rense- og varmefunksjon for enkel vedlikehold ✅ Markedsledende kvalitet, uslåelige priser og moderne design ✅ Plug & Play – klart til bruk på 5–10 minutter ✅ Rask levering rett hjem på døren, over hele Norge Mspa er familiens favorittprodukt som skaper glede hjemme og på hytta året rundt. 👉 Oppdag vårt utvalg og bestill ditt boblebad i dag!
Contactgegevens
Edvard Griegs Vei 1 , 1410, Kolbotn, Noorwegen
- 40080840
- kundesenter@mspa.no
- mspa.no
2,0
Slecht
295 reviews
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FUIR MSPA !!
Le mspa camaro nous ayant lâché au bout de 4 années sans ennuis, j'ai spontanément commandé le
15/01/2023 un nouveau spa sur le site officiel MSPA cette fois-ci.
Surprise ! Ce dernier n'a jamais été expédié ni livré.
Pas de numéro de tel pour joindre le service client. Seuls les écrits par mail sont possibles et les réponses semblent robotisées.
La bataille pour me faire rembourser a été rude. Heureusement que j'avais payé avec Paypal. J'ai pu obtenir le remboursement après avoir transformé le litige signalé en réclamation dans les délais impartis.
Plus jamais je n'achèterai chez MSPA !
Au final j'ai acheté un Lay-Z-Spa (Bestway) chez Raviday, garanti 2 ans et demi avec l'extension de garantie gratuite. Traitement de commande et livraison expresse, numéro de tel en cas de problème, nickel !!
20 februari 2023
Review zonder uitnodiging
Antwoord van Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
Tomber en panne avec mon jacuzzi j'ai…
Tomber en panne avec mon jacuzzi j'ai suivi les indications marquer sur la notice donc envoyé un mail. Je n'ai eu aucun retour ensuite j'ai envoyé une lettre recommandée aucun retour aussi. Honteux d'avoir aucun retour ou service clients surtout au prix que coûte un Jacuzzi.
9 november 2022
Review zonder uitnodiging
Antwoord van Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
Ligg unna !
Kjøp aldri noe fra MSPA. Etter kor tid fikk eg problem med feilkoden E1. Var i dialog med MSPA som ba meg sende inn motoren. Vi var enige i att det var ei garantisak. Etter å ha mottatt pumpa nekta dei for å ha sagt at dette var ei garantisak. Dei skulle ha fleire tusen for en service dei lovde å gjere gratis. Motoren låg hos dei eit år. Etter mye om å men fikk eg sendt motoren tilbake. Problemet skulle vær fiksa. Men etter berre nokon veker startet helvete på nytt igjen. Har bestemt meg for å tømme bassenget ein siste gong, å hive det
6 november 2022
Review zonder uitnodiging
Defekt motor, forbrukerkjøpsloven gjelder visst ikke for Msp
Vi kjøpte et bad fra Mspa august for to år siden. Nå i høst (september) sluttet motoren plutselig å virke. Jeg tok kontakt og spurte hvordan vi skulle gå frem for å få reparert & at jeg antok at dette gikk inn under forbrukerkjøpsloven. Jeg forventer jo at en motor skal vare lenger enn to år på en vare til 13.000,-
Jeg fikk svar om at garantien var maks 2 år, uavhengig av forbrukerkjøpsloven. Jeg fikk også denne tilbakemeldinger «Pris er ikke det som bestemmer hvilken reklamasjons periode et produkt faller innenfor, men forventet levetid. Det finnes sko til samme pris som mspa, og de er også bare 2 års reklamasjon på.»
Svært useriøst og uprofesjonelt svar etter min vurdering.
7 oktober 2022
Review zonder uitnodiging
Commande jamais reçu / contact inexistant
Probléme sur les consommable ! aucun suivi en mondial relay, le point relay ferme pour congé et renvoi à la marque le colis depuis ils sont aux abonnées absents ! commande payé et jamais reçu aucun retour de leurs part !
30 september 2022
Review zonder uitnodiging
Antwoord van Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
Terrible product
Terrible product. Used for 2 months, packed away (as outlined) when we unpacked to put up in Spring. Wouldn't go on. Big run around to "send parts", instructions etc that we had to pay for ourselves. Product remained defective, they stopped responding. Customer service brutal and now a big bulky piece of garbage we can't dispose of properly.
15 augustus 2022
Review zonder uitnodiging
Antwoord van Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
Absolutely crap
Absolutely crap! Customer service was the worst I ever saw! Product nothing but a waste of money. They actually wanted my spa back that I was going to dispose of to have back for parts. What a joke!
23 september 2022
Review zonder uitnodiging
Matériel de très mauvaise qualité
Matériel de très mauvaise qualité, acheté l’année dernière 3 mois de fonctionnement et ne chauffe plus changement moteur fin 2021 remarche 3 mois et ce coup ci ne s’arrête plus de chauffer débrancher à 46 degré, je contacte le service client et me disent plus de garantie qu’il faut acheter les pièces. Donc poubelle 600€
25 augustus 2022
Review zonder uitnodiging
Antwoord van Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
AVOID AVOID AVOID
Bought a Tekapo 3 years ago. We only use it in the summer, therefore it is cleaned, dried and packed away during the winter. It has gone wrong twice during this time. On one occasion the temp was set to 38, our grandchildren were about to get in. We always test the temp manually before they do, It was incredibly hot. When tested with a thermometer - it was 48! The children would have been scolded. DO NOT BUY MSPA. They are unreliable. Customer service is non existent. AVOID AVOID AVOID
17 september 2022
Review zonder uitnodiging
Antwoord van Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
Spa qui fuit dès le 1er jour. SaV catastrophique
Spa livre dans les temps mais dès la mise en eau, il fuit sous le pneumatique. Je contacte le sav qui me demande de renvoyer le bloc moteur qui est parfaitement sec…. Je leur écris plusieurs mails et appelle pour expliquer que c’est le pneumatique mais ils n’en démordent pas je dois renvoyer le bloc moteur…. Lunaire
14 september 2022
Review zonder uitnodiging
Antwoord van Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
A tenu 3 mois
A tenu 3 mois, passage au Sav, fonctionne ensuite pendant 1 mois, a nouveau en panne, a finit à la déchetterie - 600e à la poubelle + beaucoup de temps perdu
13 september 2022
Review zonder uitnodiging
Antwoord van Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
Expérience très satisfaisante
Expérience très satisfaisante, carte mère défectueuse. Envoi du moteur suite aux instructions du SAV, j'ai tiqué sur le montant à payer pour envoyer le moteur. Suivi du SAV qui m'a recontactée par mail. J'ai reçu le moteur réparé en moins d'une semaine chez moi.
6 september 2022
Review zonder uitnodiging
Antwoord van Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
Anbefaler ikke å kjøpe fra Mspa
Motoren røyk innenfor garanti perioden på 2 år. Tok kontakt og fikk beskjed om å opprette en service sak. De svarte med en gang og hadde noen spørsmål. Jeg svarte dagen etter. Hørte ikke noe mer. Sendte ny mail. Hørte ikke noe. Ringte og de mener de aldri har fått Mail fra meg. Og ba meg sende ny Mail. Jeg gjorde det. Hørte ikke noe også får jeg Mail om at saken er avsluttet pga de ikke har hørt fra meg. Og nå er selvfølgelig garanti perioden på 2 år ferdig. Møkka firma.
14 augustus 2022
Review zonder uitnodiging
Marque à fuire!!!!!
Marque à fuire!!!!!
SAV inexistant un spa gonflable carré fjord 6 gris 185cm
Reçu pour mon anniversaire par nos enfants n a fonctionnait qu' a mi temps ne chauffe plus ne filtre plus uniquement les bulles filtre toujours propre chaussettes aussi INADMISSIBLE je conseille un index nous l avons depuis 2 mois impeccable Une amie a eu un soucis de couvercle SAV réactif changer en 48 heures toujours dispo
11 augustus 2022
Review zonder uitnodiging
Antwoord van Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
Arnaque
Spa acheté le 17/07 reçu le 19/07 en panne le 23/07 ! Bref de la mer**
24 juli 2022
Review zonder uitnodiging
Antwoord van Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
Spa fjord carre 6 places qui ne cesse…
Spa fjord carre 6 places qui ne cesse de faire des allers retours au sav . Le moteur revient sans cesse réparé et ne tient meme pas une journee. Il y a toujours quelque chose. Entre defaut E1 et maintenant 07?! Meme pas ecrit sur la notice ! Je suis desabusee….
A fuir
Le pire j avais acheté un meuble en resine noire magnifique autour. Perte de +900€ !
Le sav semble depasse par la marque.
19 juli 2022
Review zonder uitnodiging
Antwoord van Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
COMMAND CARTOUCHES SAV
Nous avons commandé le lot de 10 cartouches pour 59 € sur le site qui annonce "LIVRAISONS GRATUITES" sans préciser qu'il s'agit de la livraison en point relais. Sur la facture, il est précisé livraison à notre adresse d’où la confusion. Suite à l’imprécision que présente cette annonce trompeuse, à ce jour nous n'arrivons pas à obtenir l'adresse du point relais le plus proche de notre domicile décidée par le marchand. Relations commerciales complexes.
COMPLÉMENT D'INFORMATION: MSPA a régi merci et nous avons reçu un message rectificatif nous indiquant le point relais, mais un effort est à faire par ce marchant au niveau de son site qui nous parait peu communiquant. Dont acte !
17 juli 2022
Review zonder uitnodiging
Antwoord van Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
2nd review for crap Spa.....
So this my 2nd review as my first one was last year. I basically used my spa for 5 weeks and it kept showing error 1, cut a long story short ZERO customer service just VERY rude saying its how I was using it, even a hair can cause it to error as the pumps are sensitive....No sorry its faulty not fit for purpose if its that sensitive no one would be able to prevent a hair or anything else from going through the pump. I sent it back 3 times last year so had the faff of posting rhe control board and all the water filling draining etc. They just kept saying oh it's fine here it's your electrics nothing we can do.. .I got trading standards involved but they refused to mediate funny that!!!! So on getting it out this year to try I took it to a friend's and plugged it in to their socket that is in an industrial huge barn so using very high voltage equipment and surprise surprise it did Error 1 again.... So M SPA you are a bunch of no hopers, zero telephone manner and customer service you just take peoples hard earned money and your guarantee is not worth the paper its written on.....well done 5 star rip off merchants!!!!! Shysters.......
16 juli 2022
Review zonder uitnodiging
Antwoord van Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
Bonjour, problème code erreur E1
Bonjour, j’ai un code erreur qui s’affiche E1 en permanence alors que le filtre bouche aspiration et très propre. Il ne filtre plus.
Merci pour l’aide.
14 juli 2022
Review zonder uitnodiging
Antwoord van Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
A fuir..
A fuir... deuxième bloc moteur, deuxième qui rend l'âme aussi vite que le premier. Fuites, code erreur, en un mot inutilisable. Sav injoignable. J'ai renvoyé le premier moteur. Il a été remplacé par un autre, reconditionné, qui n'a pas tenu un mois. Je l'ai payé, j'ai payé les frais d'envoi et j'apprends que les pièces de rechange ne sont pas garanties. NUL.
13 juli 2022
Review zonder uitnodiging
Antwoord van Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
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