Multcloud Reviews 206

I haved the nice experience with multcloud
The support with Ms Fione are fantastic
Thank you very much

Sehr schnelle Antwort

My MultCloud (Lifetime Unlimited) is not working!
I emailed their support on October 4, 2025, but received no response, even after 22 days. Still waiting for a resolution. Update: December 14, 2025 - Still waiting for a resolution, even after 93 days!!

Just paid £99 for a year unlimited to backup icloud to google.

Set up google drive and icloud, then got told i had to log back in again, which was impossible. so buggy. orrible UX. Not being able to oauth for a £100 a year service does not inspire confidence. Service threw java script errors on old and new mac chrome and safari when trying to

software looks old which honestly i wouldn't care about if it worked. Which, err I'm far from sure it does

Oh, and no 14 day refund. Is that legal?

Megan Z helpt me fast and accurate with my problem with logging into neaxtcloud.

I had a satisfactory experience rectifying connection issues with my Mega cloud storage account. The customer service agent, Megan Z., was very helpful and communicated clearly. I'll continue to use Multcloud for all my cloud data transfers and synchronisations for the foreseeable future.
Thanks, Megan. Thanks, Multcloud.

Massive distrust - security- data- cost

Look i was stupid to use before reading these reviews, The free trial seemed to work good then as soon as I paid more and again more i found stupidity only in myself. Just wanting to find a quick way to transfer from one drive to google drive. This was done on my phone and now I have security breaches on my phone. From reading other reviews (some customers giving long explanations of their experiences with the with multcloud company) and to see their cold quick automade * responses has me thinking what other third parties has access to our information, passwords , Basically everthing, and our data is probably in a place we have no idea bout because of all the third party access . Now ill be cancelling my credit card . If other users got no where with their customer service. I'll save myself the stress and get my phone secured and my credit card Cancelled.
THE TIME - THE MONEY - LOSS OF DATA AND SECURITY BREACHES IT'S SO UNTRUSTED

Quick and very helpful service by Lanry Lucky

Great experience, I had the pleasure of dealing with Lanry Lucky, who assisted and exceeded my expectations.

Lanry Lucky turned a menial request into a unexpected pleasant exchange in human connection. Lanry's customer service goes above and beyond to ensure the satisfaction and success of the interaction. Cheers. Kelly Burnham

Many thanks to Megan Z for supporting my inquiries and resolving the issues I encountered. Everything is working fine now, so I’m giving a 5-star rating.

The multcloud support team was very quick to identify my issue and provided the right resolution. Great job guys!

Had trouble logging in and received great support from Megan Z. Thank you!

Dear Lanry Lucky: Thank you very much for your assistance. I can now log in to my account normally. I really appreciate your patience and help.

Refund of SW not in use without any discussion.
Thank you

I changed email addresses and needed to moving one cloud data to another cloud and Multcloud site helped me do this. My daughter who is a schoolteacher uses your Multcloud all the time. She guided me through the steps and we were successful. Thank you Excellent and easy to use. I’ll leave similar 5 star on Google to recommend you to others.

Multcloud is probably good at transferring small text files under a meg. Forget transferring large files other than .docx, .txt, and .xls. It chokes on JPEG, JPG, MP4, and MP3. If the files are over 900mb, you are limited to one to two files at a time. The logging is terrible. Absolutely no debug capability. It simple says failure but does not provide which file or files caused the failure.

I have had some problems with my account for Mult Cloud, as I added to my Google Account also Gmail what ends up in a new Google User ID which was not supported this way from Mult Cloud.

It took some weeks until I could finally make the Mult Cloud support aware of the problem.

The support was always kind and professional and never gave up.

Finaly, we found a solution which does not make me 100% happy but at least I can work now again.

Thanks a ton, to the support of Mult Cloud and the Backoffice team.

Lanry Lucky quickly responded to my query on Multcloud and my issue was resolved promptly.