mycar Tyre & Auto - Southport Reviews 

327
TrustScore 4.5 uit 5

4,6

Australia Fair, Enter off Marine Parade (in the South Car Park), 4215 Southport, QLD, AU


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had a car service and a new tyre. The communication and service was great and good value. The time quoted to be picked up was spot on and I’m very pleased with the results. I will be going back to g... Toon meer

Beoordeeld met 5 van de 5 sterren

I finally found a good honest and professional young mechanic in the GC so conveniently located in AustraliaFair the manager of MyCar garage. We have now come twice and lately changed the back break... Toon meer

Beoordeeld met 5 van de 5 sterren

Promptly completed in a timely manner. Explained everything both before and after. Very friendly would highly recommend. I'm a professional driver doing at least 70000 km a year. I need reliable tra... Toon meer

Beoordeeld met 5 van de 5 sterren

The Store Manager Natalie Campbell was lovely and bubbly and amazing in the fixing of my electric window switches on my Kia Sportage. Advised it could take up to 5 business days for the job to be comp... Toon meer


Bedrijfsgegevens

  1. Bandenwinkel
  2. Garage (elektrische auto-onderdelen)
  3. Auto-accuverkoper
  4. Autoreparatie en -onderhoud
  5. Monteur
  6. Olieverversingsservice

Over mycar Tyre & Auto - Southport

Geschreven door het bedrijf

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contactgegevens

  • Australia Fair, Enter off Marine Parade (in the South Car Park), 4215, Southport, QLD, Australië

  • (07) 3215 8334

4,6

Uitstekend

TrustScore 4.5 uit 5

327 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(327)

29.299 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Will be coming again!!!

Thank you so much for the service that was provided for me! i appreciate it very much. will definitely be coming again!! Big thanks to Natalie who has the most beautiful heart and helped me with all my questions 🤣

10 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

THANKYOU MyCar Southport team!!

THANKYOU MyCar Southport team!!
Very professional, efficient and excellent customer service that provided a hugely positive experience especially for a novice car owner such as myself.

Special thankyou to Natalie who was honest and attentive. It can be a bit overwhelming when dealing with the more nitty gritty details of car-related issues, but Natalie was very patient and thorough in her explanations - making sure I knew what was going on with my car in an easy to understand manner - and the mechanics did an excellent job with servicing it to run smoothly.

It's refreshing seeing this team who genuinely care for their customers and are passionate and excel in the job they do.

10/10 would recommend

8 oktober 2024
Beoordeeld met 4 van de 5 sterren

Booked a puncture repair left with a service, new brakes and still have the puncture

I originally booked the car in as I had a tyre puncture, and thought I'd do the service while the puncture got repaired, but instead I get a call that my brakes needed replacing, which was fine, safety first I get it, however after paying over $900 for a service and new brakes, the puncture wasn't fixed and I'm now still having to find another tyre company to fix it... so yup frustrating especially that tyre in is the name of Mycar Tyre and Auto and my tyre wasn't fixed...
They mentioned that they don't have a tyre bath to examine the tyre, which is fine, but why not explain this to me in the beginning beforehand, as I said the reason for the call was the puncture, and I still have the puncture, it was just frustrating driving away knowing I still needed to pay another company to do the job I booked the car in for originally.

27 september 2024
Beoordeeld met 1 van de 5 sterren

Sent Ute in for service

Sent Ute in for service, diagnosed head gasket and quoted $5500 for repairs. Thermostat needed replaced. Not head gasket.

7 september 2024
Logo mycar Tyre & Auto - Southport

Antwoord van mycar Tyre & Auto - Southport

Hi​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service! Had a tyre repair and balance booked in after a screw puncture on the road - booking was quick and easy, and Josh was friendly, helpful and efficient in getting the tyre repaired and back onto my car quickly.

25 augustus 2024
Beoordeeld met 1 van de 5 sterren

Lost a long term customer - terrible service and attitude

Got my car back from the service with light globes still out, windscreen wipers needing replaced and still missing like it's down a cylinder. Was charged for the more expensive service option without that being discussed (or needed) and generally quite disgusted with the way things have been handled. I have received a refund now however you have lost a very long term customer. I have trusted this company to do right by me and keep my vehicles safe and roadworthy for years and this latest service really dropped the ball. If I hadn't noticed/raised the issues, no one would have said anything. There was an outage on the day but if they couldn't do the work they should have told me so and we could have rebooked, not just hope I wouldn't notice.

21 juli 2024
Logo mycar Tyre & Auto - Southport

Antwoord van mycar Tyre & Auto - Southport

Hi Leigh,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Beoordeeld met 5 van de 5 sterren

Great customer service.

Great customer service.
I liked the reminder the day before and the communication by phone and text about issues.
The car feels good after the service, and I've been advised about things that might have to be looked at next time.

16 augustus 2024

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