Right after the order was placed, the customer service rep was sending emails with updates regarding the order and shipping. Order arrived in the time frame they mentioned 5business days....the machin... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Literally the best machines I have. The results are brilliant and instant. Customer service is good better than my expensive machines. I only buy from here now on, so glad I found you so happy.
Bedrijf heeft geantwoord
Purchased product from mychway and was confused about eta because my order had 2 products and one arrived early and I thought the second item was delivered elsewhere, well I had Calli respond quickl... Toon meer
Bedrijf heeft geantwoord
I ordered the Hydrodermabrasion 6-in-1 machine from myChway and had a great experience. Their customer service was professional, responsive, and kept me updated throughout the entire process. When I r... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
myChway is the best beauty machine manufacturer, providing cavitation slimming machine, lipo cavitation machine, and a list of aesthetic treatment solutions.
Contactgegevens
RM1701A, Pengdu Mansion, 126 Nanguang Rd, Nanshan, 518000, Shenzhen, China
- (+852)561-47818
- customerservice@mychway.com
- mychway.com
4,8
Uitstekend
211 reviews
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Best customer service
I highly recommend this company for beauty products. The best service ever and extremely fast delivery without a fuss. Ordered on Wednesday and arrived on Sunday, you can’t get better than that. Thank you Oran! Will be buying more from them in the future.
15 mei 2024
Review zonder uitnodiging
Antwoord van myChway
Thank you for your fantastic review!
It's great to know your order arrived promptly. We appreciate your recommendation.
Thank you very much for your support.
All my questions were answered in both…
All my questions were answered in both a professional and friendly manner. Thanks 😊
9 mei 2024
Review zonder uitnodiging
Antwoord van myChway
Thank you for your wonderful feedback! We're pleased to hear that all your questions were answered professionally and with a friendly touch. Your satisfaction is our priority, and we appreciate your kind words.
Great customer care
Very nice, very helpful & very responsive. My package was supposed to be delivered by a certain date, but because of a holiday in their country, it was not. They were sure to explain the situation to me and make sure that it got to me immediately after the holiday, and it did. I truly appreciated the great customer care.
9 mei 2024
Review zonder uitnodiging
Antwoord van myChway
Thank you so much for your kind words and understanding!
We apologize for the delay due to the holiday, but we're glad we could keep you informed and ensure your package was delivered promptly afterward.
Your appreciation means a lot to us, and we're here to assist you with anything you need in the future.
Thank you for being a valued customer!
Very satisfied with my purchase from…
Very satisfied with my purchase from mychway. I was a bit nervous because it stated my package was delivered but wasn't I then looked at my cameras no package I contacted mychway they were very informative with tracking number phone numbers. I then contacted UPS they had my package I picked it up. and let Mychway It was in my possession. Thank you mychway for your concern and for your help Mychway deserves a 5 start rating. then I asked for instructions for my sShape 30k That quickly it was on my email. 🫶
regards
Sarah
9 mei 2024
Review zonder uitnodiging
Antwoord van myChway
Thank you for your feedback! We're glad to hear you're satisfied with your purchase from Mychway. Your satisfaction means a lot to us.
For any further inquiries, please feel free to contact us and we are always happy to help.
Fast shipping!
I really appreciate the fast shipping. Thank you as always!
9 mei 2024
Review zonder uitnodiging
Antwoord van myChway
Thank you for your kind words!
Your satisfaction is our priority, and we're always here to assist you.
If you have any further questions or concerns, feel free to reach out.
We bought 2 machines from myChway and…
We bought 2 machines from myChway and one was faulty when it arrived. The customer service was very quick to respond and when problems couldn’t be resolved a replacement was sent out immediately. Will definitely be buying from them again in the future.
3 mei 2024
Review zonder uitnodiging
Antwoord van myChway
Thank you for your feedback. We're sorry about the inconvenience caused by the faulty machine. Our products undergo strict quality checks, but we regret this oversight.
We provide a 30-day return/exchange policy, with a one-year warranty on main units and three months on accessories. For any further assistance, please don't hesitate to reach out.
Antwoord van myChway
Thank you for your feedback!
If you have any further questions or need assistance in the future, feel free to contact us.
Antwoord van myChway
Thank you for your feedback! We're glad you appreciated our fast delivery and excellent customer service. We strive to maintain high standards.
For any further inquiries,please feel free to reach out.
Vary... the sweetest customer care advisor
I was with vary from before I even made a purchase. Vary took care of me before and after the purchase and handled everything with so much care and efficiency. No question was too much. Vary was always willing to help. She so polite and helpful that she alone makes me happy that I bought from mychway.
14 april 2024
Review zonder uitnodiging
Antwoord van myChway
Thank you for your glowing review!
We strive to provide polite and helpful service to all our customers, and we're delighted that Vary's assistance made your experience with us a happy one.
If you ever need anything in the future, please don't hesitate to reach out. We're here to help!
Excellent service
Excellent service. Very responsive. Very helpful and answered and all questions / concerns promptly. Quick shipping to US
31 januari 2024
Review zonder uitnodiging
Antwoord van myChway
Thank you for your wonderful feedback!
It's our pleasure to be helpful and address all your questions and concerns promptly.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
I highly recommend buying from this…
I highly recommend buying from this company I had no problem at all with my shipment or product everything works as it should and I am very pleased with the results I had so far with product and community they resolve quickly any questions or concerns.
8 april 2024
Review zonder uitnodiging
Antwoord van myChway
Thank you for your recommendation!
Ensuring customer satisfaction is our top priority, and we're thrilled to hear that everything met your expectations.
If you ever have any further questions or concerns, please don't hesitate to reach out. We're always here to assist you.
Amazing customer service!!
I worked with Amelia and she was very friendly. She kept me up to date on my order shipping. Overall great customer service! And the device I bought was just as described. It’s only been 1 day and I’ve tried it on my hubby. Can’t wait to see the results in a few weeks!
4 april 2024
Review zonder uitnodiging
Antwoord van myChway
Thank you for your review.
It's exciting to hear that you've already started using it and we hope you see great results in the coming weeks!
If you have any questions or need further assistance, please don't hesitate to reach out.
9 in 1 machine
Emails were very helpful For tracking of my machine. Packaging was very nicely done. Very easily to put together. I’ve only had my machine for three days, but what I’ve used so far has worked very nicely.
1 april 2024
Review zonder uitnodiging
Antwoord van myChway
Thank you for your feedback!
It's great to know that assembling the machine was easy for you and that it has been working nicely in the initial days of use.
If you have any further questions or need assistance, please feel free to reach out to us. We're here to help!
MyChway has been so kind and gracious
MyChway has been so kind and gracious. They will respond in good time and customers service is ALWAYS friendly. The representative always try to make your experience as pleasant and easy as possible.
12 maart 2024
Review zonder uitnodiging
Antwoord van myChway
Thank you for your kind words! We strive to provide excellent customer service and make your experience as pleasant as possible. We appreciate your feedback and support!
Very satisfied with the customer…
Very satisfied with the customer service. It was exceptional, as I had an issue with my purchase, contacted them, and immediately solved my issues with no issues. Would definitely buy again for the amazing service.
28 maart 2024
Review zonder uitnodiging
Antwoord van myChway
Thank you very much for your feedback.
Providing exceptional service and promptly resolving any issues is our priority.
We appreciate your kind words.
If you have any further questions or need assistance, please don't hesitate to reach out.
Very good product I am very happy my…
Very good product I am very happy my customer enjoying and they are very much pleased
20 maart 2024
Review zonder uitnodiging
Antwoord van myChway
Customer satisfaction is our top priority, and we're pleased to know that your customers are pleased.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
⭐️⭐️⭐️⭐️⭐️ I love it!!
The customer service was a 10 out of 10. The product came fast and I tried it out immediately! Everything the product says it will do it did! I'm excited about my purchase and I'm excited to start using this product on my clients. Definitely worth every cent! Thank you MYCHWAY ❤️!
19 maart 2024
Review zonder uitnodiging
Antwoord van myChway
It's great to know that the product exceeded your expectations and that you're excited to start using it on your clients.
We truly appreciate your kind words and are delighted that you find our product worth every cent.
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help.
Good morning Amelia
Good morning Amelia. The machine arrived. very happy because it works. Thank you very much for all your attention. you're a lovely person. thank you so much. I wish you a happy day. a hug
13 maart 2024
Review zonder uitnodiging
Antwoord van myChway
Thank you for your kind words.
It was our pleasure to assist you, and I'm grateful for your appreciation. Wishing you a wonderful day ahead as well.
I had a pleasant experience w this…
I had a pleasant experience w this company. They kept me posted about my purchase and helped me w my concern. Will definitely purchase again from this company.
28 februari 2024
Review zonder uitnodiging
Antwoord van myChway
We're thrilled to hear about your pleasant experience with our company!
Keeping our customers informed and addressing concerns is a priority for us. We appreciate your positive feedback.
They are good
I'm impressed so far with the speed of service. And the product came quickly. They have everything available to market and perform the service. I'm not impressed easily but great job
20 februari 2024
Review zonder uitnodiging
Antwoord van myChway
Thank you for taking the time to share your feedback!
Our team works hard to ensure we have a wide range of offerings and provide excellent service.
We appreciate your kind words and look forward to continuing to meet your expectations.
If you ever have further comments or questions, feel free to reach out.
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