mychway.online Reviews 323

Although my package was delayed due to it being temporarily out of stock the customer service team was amazing ! They kept me updated on the package via email and honestly when customer service is great but my package is delayed thats still a 10/10 from me !

Skeptical at first, but seeing real results after just 4 sessions!I was very hesitant to try a home cavitation machine, but the MyChway MS-22S5 has exceeded my expectations. I’ve only completed 3 or 4 treatments so far, and I’m already seeing visible changes on my belly, arms, legs, and even my face. It has even helped noticeably with the appearance of my stretch marks!My Experience So Far:Instant Results: While I know fat loss takes time, I see an immediate difference in skin tightness and contouring after each session. I’m excited to see how it progresses as I continue the routine.The Vacuum Feature: I just started using the vacuum handle today, and it feels like a great addition to the cavitation and RF for moving things along.Customer Service: Their team is excellent. I had a bunch of questions when I first got the machine, and they answered everything quickly and professionally, which really put my mind at ease.Pro-Tips for New Users:GEL IS KEY: Use a lot of conductive gel. If it starts to get a little dry during your session, don't just add more right away—spray it with a little water to rehydrate the gel first. It saves product and keeps the handles gliding smoothly.Consistency: Even though I was skeptical, seeing these early results has me convinced that staying consistent is the way to go.

I purchased my laser 3/11. Not only did it say “us stock” it was indeed from China. It took over 6 weeks to get to me and when it did they originally gave incorrect shipping information.
I have reached out several times and their 24/7 support is also false advertising.
When my laser arrived it has no user manual or training instructions as promised. I have reached out via email and phone several times for these things and been ignored completely.
0/10 would NOT RECOMMEND

10/10 highly recommend I have purchased two items from this company I’ve received my product quickly. Also quick response regarding any questions. I will continue to make purchases with this company.

Miya was very helpful when I question about my shopping and returns , very prompt

I purchased a 6-in-1 cavitation machine from this company, and overall, I had a good experience. At first, I thought one of the parts was missing, so I sent them an email to inquire. I was pleasantly surprised by how quickly and kindly they responded, showing a genuine willingness to help me resolve the issue.

In the end, I took a closer look at the box and realized that the part was indeed included—I simply hadn't seen it. Even so, I greatly appreciate the customer support they provide, as they were very attentive and efficient in their response.

All in all, I recommend this company for its excellent customer service and prompt communication.

Everything was perfect! Customer service is awesome. They reply every single question really fast. They help with everything even customs. I am located in Spain for reference.
I can't be more happy with my machine. Really great quality. I will buy more from them.

The customer service at Mychway is OUTSTANDING! They respond quickly and make sure to resolve any problem you may have, if any.

The machine is perfect, I have no complaints!

High quality machine.

And FAST DELIVERY!

Customer service Miya was swift in response to my email and f/up action. I was surprised bcse I waited outside the window to report a missing item, however they could see by tracking, I had not received the second part of my order. I was very Impressed and I’m EXTREMELY Happy with outcome.. Thanks a BILLION MIYA! 🙃

First time customer. I purchased s shape with 30k and 50k machine. This machine has two handles one for cavitation the other one is vacuum. I have been using it half a month now about 2-3 times a week all over my body meaning: my underarms, my inner thighs and my abdomen. The machine is really easy to assemble and easy to use. Its very intuitive to understand. I can also tell that the machine is legit, its strong and feels professional. The results arent that visible yet but I one thing I can tell you so far that those areas are more tighter for sure. So with a regular usage I am sure that it will bring changes to my body. Also the customer service is very nice too! Overall, I dont regret buying this machine.

Mychway is the best!!! Thank you for customizing my machine. One of the trays was broken while en route for delivery. The tray was replaced and I received an extra one just in case. Amazing customer service!!!

Best service, best communication 👌

I've bought multiple devices from Mychway and have always been super happy with them. They arrive quickly, they operate flawlessly and I always feel like I get more than my money's worth.
I've contacted Customer Service to ask specific product questions and I've always received a friendly, detailed and helpful answer fast. They make it so easy to get help from an intelligent human: they don't make me jump through multiple AI hoops or make it difficult to find a help link on their website - I can also use WhatsApp to get immediate support.
I'll continue to be a customer forever - their prices are great, they offer really good promotions and sales and they sell incredible products.

Great customer service they are very nice and respond fast !

Customer service is great and very responsive. I recieved my devise in less than a week. I love my 7 in 1 cavitation machine as I have gotten great results so far. I was a little intimidating as it looks fo professional and structured so sturdy. a beautiful addition to my practice

I bought the 6 in 1 machine and had to teturn it. I worked with Alice who made the transaction smooth. I am happy wit mychway customer! I will continue to new a customer thank you!

Alice, my customer service agent, is beyond wonderful. I really appreciate that I am communicating with the same representative instead of many different people. I also really appreciate how she would respond to my inquiries within 24 hours! She was so helpful in helping me choose which machine would best fit my needs, and she was very patient in answering all my questions. I am really grateful for her help!!

I ordered this machine and our FedEx ground delivery left it at the end of my driveway on a busy highway. Unfortunately it disappeared. The customer service support was phenomenal and quick to respond thru every step. They helped solve the issue and am very satisfied. Its unfortunate they had to help through this due to delivery problems but they came out on top.

Great customer service. !

I always love working with mychway its a trusted company I will always recommend. The carrier dropped my device, there for it was broken. The service i got from Miya was incredible. We got it all taken care of no problems.