mychway.online Reviews 

Although my package was delayed due to it being temporarily out of stock the customer service team was amazing ! They kept me updated on the package via email and honestly when customer service is great but my package is delayed thats still a 10/10 from me !

I purchased my laser 3/11. Not only did it say “us stock” it was indeed from China. It took over 6 weeks to get to me and when it did they originally gave incorrect shipping information.
I have reached out several times and their 24/7 support is also false advertising.
When my laser arrived it has no user manual or training instructions as promised. I have reached out via email and phone several times for these things and been ignored completely.
0/10 would NOT RECOMMEND

10/10 highly recommend I have purchased two items from this company I’ve received my product quickly. Also quick response regarding any questions. I will continue to make purchases with this company.

Everything was perfect! Customer service is awesome. They reply every single question really fast. They help with everything even customs. I am located in Spain for reference.
I can't be more happy with my machine. Really great quality. I will buy more from them.

The customer service at Mychway is OUTSTANDING! They respond quickly and make sure to resolve any problem you may have, if any.

The machine is perfect, I have no complaints!

High quality machine.

And FAST DELIVERY!

Customer service Miya was swift in response to my email and f/up action. I was surprised bcse I waited outside the window to report a missing item, however they could see by tracking, I had not received the second part of my order. I was very Impressed and I’m EXTREMELY Happy with outcome.. Thanks a BILLION MIYA! 🙃

First time customer. I purchased s shape with 30k and 50k machine. This machine has two handles one for cavitation the other one is vacuum. I have been using it half a month now about 2-3 times a week all over my body meaning: my underarms, my inner thighs and my abdomen. The machine is really easy to assemble and easy to use. Its very intuitive to understand. I can also tell that the machine is legit, its strong and feels professional. The results arent that visible yet but I one thing I can tell you so far that those areas are more tighter for sure. So with a regular usage I am sure that it will bring changes to my body. Also the customer service is very nice too! Overall, I dont regret buying this machine.

Mychway is the best!!! Thank you for customizing my machine. One of the trays was broken while en route for delivery. The tray was replaced and I received an extra one just in case. Amazing customer service!!!

Best service, best communication 👌

I've bought multiple devices from Mychway and have always been super happy with them. They arrive quickly, they operate flawlessly and I always feel like I get more than my money's worth.
I've contacted Customer Service to ask specific product questions and I've always received a friendly, detailed and helpful answer fast. They make it so easy to get help from an intelligent human: they don't make me jump through multiple AI hoops or make it difficult to find a help link on their website - I can also use WhatsApp to get immediate support.
I'll continue to be a customer forever - their prices are great, they offer really good promotions and sales and they sell incredible products.

Great customer service they are very nice and respond fast !

Customer service is great and very responsive. I recieved my devise in less than a week. I love my 7 in 1 cavitation machine as I have gotten great results so far. I was a little intimidating as it looks fo professional and structured so sturdy. a beautiful addition to my practice

I bought the 6 in 1 machine and had to teturn it. I worked with Alice who made the transaction smooth. I am happy wit mychway customer! I will continue to new a customer thank you!

Alice, my customer service agent, is beyond wonderful. I really appreciate that I am communicating with the same representative instead of many different people. I also really appreciate how she would respond to my inquiries within 24 hours! She was so helpful in helping me choose which machine would best fit my needs, and she was very patient in answering all my questions. I am really grateful for her help!!

I ordered this machine and our FedEx ground delivery left it at the end of my driveway on a busy highway. Unfortunately it disappeared. The customer service support was phenomenal and quick to respond thru every step. They helped solve the issue and am very satisfied. Its unfortunate they had to help through this due to delivery problems but they came out on top.

Great customer service. !

I always love working with mychway its a trusted company I will always recommend. The carrier dropped my device, there for it was broken. The service i got from Miya was incredible. We got it all taken care of no problems.

I would like to start by saying that I have purchased from this company in the past. I bought my first beauty sculpting machine 6 years ago. And the quality is great, strong and sturdy. I ordered a new machine in December and shortly I received a email keeping me in the loop that it was not in stock and that they had a few options for me. I’m glad they kept me in the loop , great customer service service and I had a few emails send out and crazy hours and Miya always responded with quick priority. They have a loyal customer here with me and I hope they continue to to make durable and strong machines.

I have lost 30 inches in 6 weeks with consistent use i use every 3 days, this over my entire body, I measured with a tape measure and body scan and the results were the same. I didn't believe it this was possible. I lost 3.8 inches on my upper waist alone. Consistency is the key, I have also incorporated better eating and exercise but I never expected results like this. 12 pounds of just fat.

Machine works great but the wand cavitation I only got to use it a bit and after the 3 months it doesn’t work well. I bought a cheaper device else where and works way better 3+ years and the Mychway Stand-Type 9-In-1 40K Cavitation Machine For Body & Facial Care machine I bought a few months ago here already having issues for the past months. And I can’t even find the replacement.
Taking my money quick and shipping was good just the device was not worth it.