Mydreamflight Reviews 

730
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

They supported me with paying the deposit and allowed me to pay the remaining balance before the due date. They also checked for the best available prices and helped me find flights with convenien... Toon meer

Beoordeeld met 4 van de 5 sterren

Ahmed or ' Mr Ahmed as liked to call him during our interaction has great customer service and is available when you need him. Though I didn't get the dates I wanted he remained calm and professional.... Toon meer

Beoordeeld met 5 van de 5 sterren

Armaan has been very patient and so helpful. Everything ran smoothly and communications between us kept open. I highly recommend him and will use him for any future bookings Exceptional service.

Beoordeeld met 5 van de 5 sterren

Sarah been very supportive and patient during this process and we got the ticket today. She deserves to get reward from the company.Because of her we can trust and recommend our friends and communi... Toon meer

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4,3

Uitstekend

TrustScore 4.5 uit 5

730 reviews

5 sterren
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3 sterren
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1 ster

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4,3

Alle reviews

(730)

153 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Thank you Armaan for being so…

Thank you Armaan for being so professional in the job you do as a travelling agent. Purchasing travelling ticket from your company was easy straight forward and the customer service is very good. When the unexpected happens before my travelling date just a call to you regarding my situation and your respond was encouraging and appreciated you.
For me not to lose money you go out of your working hours and come to office on Sunday weekend to make sure that am able to reschedule travelling for another date.
Once again thank you, Armaan

16 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We had a wonderful experience with…

We had a wonderful experience with Furqan Ahmed as he very patiently and understandingly dealt with our problem of not finding the right flight for us. He was very kind and took his time with us. In the end, he managed to find the right flight for us.

10 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Armaan

Armaan was very helpful and courteous in my dealings with him. He was very courteous and took time to explain and find me the best deal for my flight.

6 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If a zero a rating

If there was a zero was an available rating I would have given it to these Travel agents. It's the worst I have every dealt with.

I booked my flight back in April for a trip on the 7th of July because my friends and I wanted to arrive for our World Tour a day early. After a few days Shayan came back and said the Airline had changed the date to the 8th of July, I wasn't happy but accepted it even though it meant missing out on half a day of our 4 nights 5 day all inclusive vacation. There were 4 of us Traveling from the UK to Montego Bay, Jamaica. On the 30th of May one friend who had booked with a different agent informed me that she had received a text from Virgin Atlantic airline about flight changes saying there was no flights to Montego Bay on the 8th but the 9th.

As I had not received any email or text from my travel agent airline or Shayan , I called him to inquire about it. He told said he would call me back after calling Virgin airways. Came back and said he didn't know where my friend got that information but there was no such thing. I told him that we were booked on the same flight but he insisted that there were many flights that day so maybe my friend was on a different one. He said the only change was the return flight time only by 30 minutes.

My friend made alternative booking and traveled on the 7th of July.
THE REASON I DID NOT RECEIVE ANY FLIGHT UPDATES WAS BECAUSE SHAYAN HAD NOT GIVEN THE AIRLINE MY PHONE NUMBER AND EMAIL ADDRESS.
Guess what?? 😳...There were no flights on the the 8th but the 9th making us miss a day and half of our paid vacation.

Their excuse was that they later emailed me about the changes on the same day( 30th of May) the day I had called to ask them about the changes my friend had mentioned. You would have thought a responsible person would have called me and say, yes the information you received was correct there are no flights on that day. What would you like to do?

They claimed they sent me an email, i did not see it.
Imagine discovering on the day, that they never called the airline, they did not give your details to the airline hence no update.

When I asked to talk to Shayan they said he was not on duty which I know was a lie. I asked to speak to the manager who was rude, argumentative and cantankerous, basically telling me that it was my fault.

BOOK WITH THEM AT YOUR OWN RISK!!

The manager almost sounded like he didn't care anymore since they had received our money.
I would rather go with someone who charges more but provides a stress free experience. Initially I was happy with their service until I experienced their nasty side. Never again. Their customers service is very poor they behave ruthless like scammers.

8 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Armaan

Happy with customer service, excellent...armaan was so helpful

11 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you Armaan

Thank you Armaan, I give you 5 stars for the way effective efforts you gave me to continue the booking and making the final payment. Your support, continues calls and giving me options made the process ok for me. So with the E-tickets showing booking details makes me feel comfortable now. Thank you again Armaan

6 juli 2026
Review zonder uitnodiging

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