Mydreamflight Reviews 

First time using the company but had a great experience with them. The agent has been very helpful and professional. Will definitely come back.

Thank you Annie. She gave me her words and stood by it. My trip was uninterrupted and ticket was confirmed from tge first day. Definitely using them again!

Absolute scammers, don't book with this company.
got quoted £6000 for 4 people business class to Thailand, paid my deposit then came to pay the rest to be told one part of my flight had been cancelled and they would like another £4000 on top of original price for this.
tried to get a full refund , they offered me a part refund and voucher . i had to go to my credit card company in order to receive my voucher balance back as cash.
The manager was also useless and all they seemed interested in was trying to sell me another flight in economy. very disappointed as i trusted this company. pls don't fall for this price hiking scam

Armaan applied himself in a very proffessional manner .He was very helpful in securing my flight.Thank you Amaan.

I had to book a flight urgently and Ayam dealt with my request promptly and very professionally. He was very calm when I was stressed and managed the situation with extreme patience. Thank you Ayam.

I had a very disappointing experience with MyDreamFlight.

I was quoted £2,899.56 for return Business Class flights to Japan and paid a £150 deposit to secure the booking. Within the agreed timeframe, I attempted to complete payment, only to be told that the Business Class flights were no longer available. Instead, I was offered a downgraded itinerary (Premium Economy one way / Business the other) or to pay significantly more to get the same service requested in the first place.

To make matters worse, they refused to refund my deposit and dismissed my concerns, relying on vague terms about fare changes that were never clearly explained at the time of booking. Offering a restrictive voucher instead of a proper refund or compensation is not an acceptable solution.

Overall, this felt misleading and unprofessional. A quote followed by a deposit should mean something—otherwise, it’s just a bait-and-switch.

I would strongly advise others to be cautious when booking with this company.

They were able to explain all the necessary steps to booking the tickets. Ayan was able to update us of any changes during the process

Armaan gave me excellent customer service and was impressively patient and thorough. He stayed on the phone with me for over an hour to ensure that I got exactly what I required. He also found me the cheapest possible ticket, was Polite and professional throughout. Really grateful and I definitely highly recommend my dream flights, especially under Armaam’s service.

I’ve tried so many flights booking platforms but to honest with you mydreamflight stands out. Especially when it comes to customer services, Shayan is the name to be trusted. This guy gave value for my money he was always calm and collected when dealing with me. I will always choose mydreamflight above others. And whenever you call ask for Shayan he’s the best.

Shayan been polite and helpful

Finally booked a reasonably priced flight.
Be careful not to miss your notice time to call back & book I missed it by 50 mins and lost the deal, my advice would be book and pay for there & then!
Shayan was helpful and eventually found a flight although £200 more than the one I reserved initially!

I strongly advise people to be very careful when dealing with this company. The 5 stars reviews are all lies, Read all the 1 star review and see that they are all scammers

On 6 March 2026, I contacted them regarding a flight ticket from the UK to Nigeria that was advertised for £1,789.88. During a phone conversation with their agent, I was told that I needed to pay a £300 deposit to secure the ticket and that I could pay the remaining balance on 11 March.

After paying the £300, I insisted on paying on that day and finalise the transaction but they refused , they said i need to call on the 11th and pay the balance, i called the airline and they told me if payment is not made by 8th of march, they would cancel the reservation, i told Armaan but they refused and promised me the fee will not increase and i would get my ticket

When I contacted the company on 11 March to receive my ticket, I was told that the flight had been cancelled by the Airline and that I would need to pay approximately £2,700 for another ticket class (Economy Delight or Business Class). That was a big lie because i called the Airline and they denied any flight cancellation.This was a significant increase from the original price I agreed to.

When I refused and requested a refund of my deposit, they refused to return the full amount and instead tried to deduct cancellation fees even though the ticket was never issued and the service was never provided. I declined the cancellation charge and they are threatening to close my file and not pay me back my 300 pounds

After researching further, I discovered several similar complaints from other customers describing the same pattern: being asked to pay a deposit, receiving only a temporary reservation, and later being pressured to pay a much higher price or losing part of their money.

Based on my experience, I cannot recommend this company and would strongly advise travellers to book directly with airlines or trusted travel agencies to avoid similar situations.

l enjoyed the service by Armaan as he was patient through out the booking process and payment. but l would like to request the company to follow up payments after a reservation and payment of initial deposits before time elapses for paying athe rest.

I bought a ticket and Armaan was the one who helped me, he was understanding and patient with me as. I would like to thank him for that.

DISCLAIMER - I had written this review prior to travelling as I was disgusted with the customer service and mislead flight information pertaining to my booking. I was called multiple times by several agents on the day before travel, being threatened to delete my honest review of my experience and told that if it wasn’t removed from Trust Pilot then I would have to “deal with the consequences” and repeatedly told that my flight would be cancelled.
I have all the phone recordings (thank you Apple iphone update) with them swearing at me, telling me to “shut up”, the agents hanging the call on me and just overall disgusting customer service.

This review is not only going here to warn other potential customers, but it has also been sent to the Travel Ombudsman - alone with all the phone recordings.

NEVER EVER BOOK WITH THEM. I had booked a flight with them to New York and they absolutely scanned me. Initially the flight was £320 and I had booked with a deposit, all of the sudden it had risen to £590 per person. I was initially told that it would be a BA flight and given reference number for a BA booking, come to find out I’m flying with American alrlines and I wasn’t able to amend my booking at all as I had never received communication from th travel agent with an American Airlines reference number.
The customer service was awful and the the way that they speak to you is downgrading considering we are the paying customer for a service provided to them.

Also, when booking, never in all my years of flying have I been told that I have to pay for the flight via bank transfer and not a secure payment link. This was a first and I wasn’t comfortable with this as a bank transfer isn’t a secure payment. This was probably dome so that the agent would be able to take a large commission fee and hide some of the monies sent ment for the flight.

Overwall, I was disgusted with the customer service and the condescending marks made towards me even though I’m paying for a service and I was misled to the flight information as I wanted a BA flight and thought I booked one but later finding out it was an American Airlines flight.
STAY FAR AWAY!!!!

Arnan is a star, he is a life saver and has the best prices for even last minute flights

First when I booked the ticket. I paid my deposit with Ryan. I thought , I lost my money. Ryan didn't called me and I lost the deal.
Then Shayan called me and deal with my holiday and I paid more for the ticket. But Shayan managed to give a voucher. Shayan is very good agent. He dealt with me from start until I received my E-ticket . For my next holiday I will use Shayan again when I book

First time using online travel agency and I’m so glad I was dealt with by Shayan who went above and beyond to deliver what I can only imagine to be a 5 star customer service.
He answered all of my questions with the utmost professionalism and showed immense patience with all of our calls back and forth.

First and foremost I would just like to say a big thank you to Shayan. This member of staff went above and beyond in every aspect to help. With staff like this the future of this company is looking bright
Thank you for everything Shayan