Mydreamflight Reviews 

Honesty, Politeness goes a very long way and this company had it all, along with a great guy "Shayan" who was very helpful and understanding. TOP DOLLAR.

Shayan has been an excellent customers service agent and he goes above and beyond to ensure everything is ok with you. If I had the choice I would I would rather his assistance each time I interact with My Dream Flight. I cannot express my gratitude enough and express how happy I am with the service that Shayan has provided.

I was extremely distressed by my experience with Mydreamflight.
I was told to pay a £100 deposit for a booked flight, and an email was sent to me stating that the flight is BOOKED, with a reference number. The email stated that I have to call on the 12th February 2026 at 9am to pay the balance. This email also has the Sales consultant working hours from 9 am to 6 pm. I did not see this or understand this to be that I will call exactly at 9 am to keep the ticket price that their email stated has been booked, with a reference. I called on the 12th of February at about 11 am and I was told to call back in 30 minutes as the consultant is on another line. I waited and called later, and he said that he would send me an email, that I should reply so that my ticket would be issued. I expected the balance to be taken not an email but I kept quite and he sent the email. I looked through the email which is the same type of email I received, saying booking confirmed, but the balance to pay hugely increased from the original balance. I pointed this out to him, and he started to ask me why I did not call at 9 am, and that it is my fault. And asking me what my budget is or how much I can pay. I find everything this man was saying very distressing. He said that the price had increased. I insisted he collect the balance as I believe was agreed for a booked ticket as their email said. He kept on saying things that don't add up and that I pay the new price. I requested my deposit back as I could not afford the so-called increased price.
He told me that my £100 deposit would not be refunded due to company policy. I went back to their website, entered the same date of my intended travel, and for the same date, the same time, the same airline, the same details, the price they are showing is even lower than what I was originally going to pay, which has suddenly increased drastically. I copied the information from their website and emailed them twice and no response to my emails.

The system of operation of this company is not transparent and is a cleverly planned trap to get your money. I contacted my bank immediately because I believe I have entered the wrong hand. I advise that you don't fall into this trap, with the bait of the cheap ticket they will present to you.

Armaan was a great help in finding a good deal. Well recommended

Great Job Armaan! I feel very satisfied with the job done!

Re Buisness Flight Shop. I was slightly apprehensive about using this company, especially when l realised that is neither ABTA nor ASOS accredited. The booking process was far from easy and the amount of small print indescribable. I dealt with two different salespeople, one if whom was Sara, endlessly helpful but slightly incompetent.
The first two parts of the outer journey were excellent with Oman Air but the third leg with Phillipine Airlines was marrred by the incredible bureaucracy of Mainila airport. My advice is never, never to transfer though there.
I hate to write a poor review and they were clearly trying their best. And l am here, so let's hope l get back to London with ease

Shayan, was very helpful even when initial the tickets booked were not available. Shayan went out of his way to find a similar flights keeping in mind my budget

I would really like to say something about one of the people working at my Dream Flight. Ayan was very helpful and giving us many options of different flights with them and booking with this agency was very successful.

Shayan from My Dream Flight travel Agency, provided us excellent 5-star customer service. He's a caring, pkeasant, hard-working, sincere & helpful agent. He went out of his way to help us. He deserves to progress in his career. Best wishes, Shayan.

Ayan was so kind & patient explaining and guiding me source for my ticket from London Heathrow to Lagos,Nigeria & from Lagos,Nigeria back to London Gatwick. My experience with Ayan was cheerful, cordial & professional.

I am very glad that I made the write decision to book my ait ticket. Very helpful team specially ARMAAN was very helpful to find me write price and guiding me to complete my booking.

My booking from London to Accra and back was handled professionally and smoothly Mr. Armaan.

They have time for me ,good communication and above all good caring for the customers.

ARMAAN IS RELIABLE AND VERY PATIENT AND HONEST.

My dreamflight is a scam. Stay away. They offered me a cheap ticket. Paid deposit and instead of two days before commencement deadline to pay they gave me two weeks to pay. Told them l won't be able to pay. Extended the deadline. Requested for booking confirmation and airline reference. Called the airline and gave them my reference they said they only have booking for an infant. None of my family members were booked. Asked for a refund because this was fraud they want to deduct cancelation fees. Told them l am no paying for any cancelations fees since no booking was done for us. Fighting for my deposit. Annie was the person who booked for me. Stay away from this company.

Hi team, I am dealing with agent Armaan. He is very helpful and sourcing great tickets at competitive prices and give you good options. He is helpful and responsive when dealing with customers, would like to return again as the customer.

My experience was made great by a very special agent called Armaan, who went above and beyond his role to ensure that I was professionally looked after. An unfortunate situation arose that required skilful handling and Armaan was amazing. Although the situation had the potential for disaster written all over it Armaan saved the day, kept me calm and secured an even more accommodating package than I had before. Thanks Armaan I appreciate everything you did and now I know that my holiday will be perfect thanks to you.

Shayan was professional and great person to deal with. Thank you and well recommended 👌

I am extremely disappointed and distressed by my experience with My Dream Fair Flight.

I paid a £100 deposit and received confirmation stating that my flight was booked. I was then told I had until 9:00am on 17 February to complete the remaining payment. I genuinely did not see this on the booking confirmation and the email that was sent by MY DREAM FLIGHT REMINDER EMAIL ARRIVED IN MY INBOX AT 9.15 AFTER 9.00 despite regularly checking my inbox and when I did see it shortly after 10:00am, I was told the price had increased significantly and the original fare was no longer available.

I was informed that my £100 deposit would not be refunded due to company policy. As a result, I can no longer afford the flight, which means I am now unable to travel to see my son. This has been absolutely devastating for me.

What I find particularly troubling is that the flight was described as “booked” in the confirmation, yet it was clearly not secured in a way that protected the customer from sudden price increases within such a narrow time window. Missing the deadline by just over an hour has led to severe financial and emotional consequences, with no flexibility or support offered.

There was a complete lack of understanding and compassion and it feels this process is deeply unfair. I would urge anyone using this service to be extremely cautious, this feeling as left me feeling misled and let down!!! I was even told I was telling stories!