My Mate John's Furniture Warehouse Reviews 

270
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Excellent service, great price and very kindly held for me in store for a short time. Customer service from everyone was friendly and helpful. Delivery was fast only thing I didn't realize was deliver... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Am in a remote area so made the initial enquiry online. This initiated a phone call from My Mate John’s Furniture, an order was placed, paid for via internet banking and delivery was within a week. Co... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have made two recent purchases at My Mate John and I usually buy most of my furniture there. Recently I’ve bought two sofas and a tub armchair. These are good quality at a very reasonable price. I u... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

from start to finish, the experience was great. we moved to the area without much furniture so we bought online and hoped for the best. As soon as we walked in the door to do our collection, the team... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel
  2. ook in
  3. Beddenwinkel
  4. Slaapkamermeubilair winkel
  5. Woonkamermeubilairwinkel

Geschreven door het bedrijf

John Williamson opened the doors to John's Furniture Warehouse back in 1990 and he and his family have been serving the good people of Dunedin and Otago ever since. Over the years My Mate John's has built a solid reputation based on two simple principles: value and service. No one buys bigger or carries more stock than John and that’s why he can offer immediate delivery at a lower price. Today John’s Furniture Warehouse is the biggest independent furniture and bed store in the South Island and sells to customers nationwide!


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

270 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,9

Alle reviews

(270)

116 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service, and great quality! I would highly recommend these guys.

22 juli 2026
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Antwoord van My Mate John's Furniture Warehouse

Thanks Phoebe for your great review and recommendation. Hope we can help you again in the future.

Beoordeeld met 5 van de 5 sterren

great service' good furniture fast…

great service' good furniture fast delivery

17 juli 2026
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Antwoord van My Mate John's Furniture Warehouse

Hi Paul. We're so pleased you had a positive experience with us. We appreciate your support and hope you're enjoying your new furniture.

Beoordeeld met 5 van de 5 sterren

Great from start to finish

from start to finish, the experience was great. we moved to the area without much furniture so we bought online and hoped for the best. As soon as we walked in the door to do our collection, the team were friendly and had everything loaded and packed quickly while we sorted out the paperwork and an additional piece of furniture. Just a great experience.

3 juli 2026
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Antwoord van My Mate John's Furniture Warehouse

Thanks Owen for sharing your experience. It's fantastic to hear we could make settling into your new home a little easier. Enjoy your new furniture, and we look forward to seeing you again in the future.

Beoordeeld met 5 van de 5 sterren

Staff friendly and informative and easy…

Staff friendly and informative and easy to deal with.
Great service and item delivered as planned.

12 juli 2026
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Antwoord van My Mate John's Furniture Warehouse

Hi E K, thank you for taking the time to post your feedback. Enjoy your purchase and hope we can help you again soon :)

Beoordeeld met 5 van de 5 sterren

Friendly service

Friendly service
Got help loading the dresser into my truck
Really nice product. Was packed very securely so no damage done.

12 juli 2026
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Antwoord van My Mate John's Furniture Warehouse

Thank you Don for your review. We're pleased to hear you had a positive experience and that your dresser arrived home safely. We appreciate your support and hope we can help you again in the future.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service

7 juli 2026
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Antwoord van My Mate John's Furniture Warehouse

Hi Lara, thank you for your feedback! We're delighted to hear you had a great experience with our team :)

Beoordeeld met 5 van de 5 sterren

Very happy with our purchase

Very happy with our purchase, the woman who served me was so genuinely helpful and knowledgable and the mattresses are incredibly comfortable. Delivery team went out of their way to help as well. Thank you

3 juli 2026
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Antwoord van My Mate John's Furniture Warehouse

Thanks S B for taking the time to post a review. We're so pleased to hear you're happy with your purchase and had such a positive experience with our team. Enjoy your new mattresses!

Beoordeeld met 5 van de 5 sterren

Easy purchase

Easy purchase, delivery when I wanted it, no issues at all. Excellent, will use My Mate John again!

16 juni 2026
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Antwoord van My Mate John's Furniture Warehouse

Hi Michelle, thank you for your review. We're so pleased to hear everything went smoothly with your purchase. We really appreciate your support and look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Great service good communication

Great service good communication. Excellent products.

21 juni 2026
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Antwoord van My Mate John's Furniture Warehouse

Thank you Rose for your review and support. We're delighted to hear you had a great experience with us.

Beoordeeld met 5 van de 5 sterren

Fanatastic service

Fanatastic service. Great product.

3 juni 2026
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Antwoord van My Mate John's Furniture Warehouse

Thanks Dean for taking the time to post a review. We really appreciate your support, and every review helps us continue to grow and improve.

Beoordeeld met 5 van de 5 sterren

It was a simple process to buy online

It was a simple process to buy online. Absolutely straight forward, with no hitches, glitchs or whatnot.
The price was good, but I'll reserve my overall experience when it arrives. I was kept informed of the delivery details, and when it was scheduled to arrive. We are 200km up the road from Invercargill.

Arrived as stated, well wrapped. The delivery staff were great as well. Where we leave is narrow and cramped in places, but it was brought in with no issues. (I am unsure if they are staff of the store or cotracted employees of a delivery company). Either way, they did a fantastic job.

And to the final comment. It's unwapped, in place and now sat upon. It is comfy, I like the high and wide arms and the depth of the sofa. It gives off a warm and cozy feeling, and good for those cold winter nights. 10 out of 10, or in ther case, 5 stars.

5 juni 2026
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Antwoord van My Mate John's Furniture Warehouse

Hi CL, thank you for the fantastic review and for taking the time to share your experience. We're delighted to hear everything went smoothly, from placing your order through to delivery. We do use a third-party delivery company, so we're pleased to hear they did such a great job. Enjoy your new sofa and thank you for your support! :)

Beoordeeld met 5 van de 5 sterren

Awesome service

Quick and easy. Lovely people to deal with.

5 juni 2026
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Antwoord van My Mate John's Furniture Warehouse

Thanks Nik. We're glad your purchase experience was easy as. We appreciate your support and look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Purchased online and my order was ready…

Purchased online and my order was ready for pickup very soon after. I always have fantastic service by staff when I go instore, from the retail staff to the guy who helped load my car. I’m so disappointed that the range that I’ve been buying is not being manufactured anymore so fingers crossed I can get the last piece I need before you sell out

4 juni 2026
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Antwoord van My Mate John's Furniture Warehouse

Hi Sonya, thank you for your review and continued support. We're sorry to see that range coming to an end as well, and we hope you're able to grab the final pieces you need before it's gone. Thanks again for choosing us.

Beoordeeld met 5 van de 5 sterren

Easy and fast for both the online…

Easy and fast for both the online ordering and the pick up, which was available almost immediately. Very happy with our purchase.

22 mei 2026
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Antwoord van My Mate John's Furniture Warehouse

Thanks for the review Jo! We’re delighted to hear everything was ready when you needed it and that you’re happy with your purchase. Thanks for choosing us!

Beoordeeld met 5 van de 5 sterren

Great StoreEasy to shop got great bargains

Easy to shop got great bargains,
Friendly helpful staff.
Fast delivery.

22 mei 2026
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Antwoord van My Mate John's Furniture Warehouse

Hi Tracey, we're pleased to hear you had a great experience shopping with us. We really appreciate your support and hope to see you again in the future.

Beoordeeld met 5 van de 5 sterren

Just what I wanted Delivered next day…

Just what I wanted Delivered next day unpacked and packing taken away Perfect

19 mei 2026
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Antwoord van My Mate John's Furniture Warehouse

Thanks Linda for your feedback! Sounds like everything came together exactly as it should: quick, easy, and hassle-free. Enjoy your new purchase!

Beoordeeld met 3 van de 5 sterren

Was just gutted that I’d been told that…

Was gutted that I’d been told that free shipping was available on all purchases but when I went to buy on line it wasn’t. Not sure why this has changed.

Edit: thanks for explaining why this has changed - regardless of the discount on drawers the extra $99 for transport locally is in my view still a bit high.

16 mei 2026
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Antwoord van My Mate John's Furniture Warehouse

Hi Suzanne,
Thanks for taking the time to write your review. We did run a Free Shipping Promotion (on all products except 75% off clearance items) for approximately 6 months.
Unfortunately, we recently had to review our free shipping policy due to the massive increase in cost put on us by the shipping companies (in response to the ongoing fuel crisis).
Sadly, that Free Shipping Promotion ended on the 29th of April, although we do still offer Free Shipping on purchases of $799 and over but have introduced a flat rate of $99 shipping on items that fall under the $799 threshold (rural surcharges may still apply).
You made your purchase online on the 8th of May during our Mother’s Day Sale. Luckily, under that promotion, you were able to purchase the Tallboy at 75% off, which is an amazing bargain.
We trust everything is ok with the Tallboy you ordered, and we hope you have a great day.

Beoordeeld met 5 van de 5 sterren

Quick delivery

Quick delivery, friendly staff

5 mei 2026
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Antwoord van My Mate John's Furniture Warehouse

Hi H, thanks for taking the time and write us feedback, we're glad we hit the mark :)

Beoordeeld met 5 van de 5 sterren

5 stars and will definitely order again 👌

I had to do 2 seperate orders online which was great, the thing that got me was that a guy who worked in the warehouse rang me to confirm that I indeed made a purchase of 2 identical items and that it wasn’t a mistake during the online ordering. That’s a 5star review for me because it could’ve easily have been a mistake but it wasn’t in this case. The delivery was also top notch.

28 april 2026
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Antwoord van My Mate John's Furniture Warehouse

Thanks so much Damelza for the thoughtful feedback! That extra check is exactly the kind of detail we believe makes a difference, so it’s great to hear it stood out to you. We really appreciate your support and look forward to helping you again next time.

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