Mystery Boxd Reviews 777

I wrote to enquire about a bulk order for 8 football shirts. Within 24 hours I had a reply only due to it being a Sunday when I emailed. After that I had replied within an hour which helped a lot. Abi from Mystery Boxd was very helpful, explained things really carefully and genuinely seemed like she was trying to make my experience with them better. Overall I was able to save money from buying in bulk and I would genuinely recommend this company very highly!

I took a chance with Mystery Boxd as I've used other companies before. They did not disappoint. Took my specs into account and ended up with a blinding box for my 12 year old son. Will be using again for sure.

Absolutely brilliant company. I ordered the mystery box for my son and the tops were a bit small for him. Mystery Boxd exchanged them without any hesitation. Top class customer service ⭐️⭐️⭐️⭐️⭐️

I bought an unspecified mystery box. It contained men’s leisure and sports shirts. Absolutely of no use to me a 79 yr old woman. I have no family or male friends. This means I will be donating the lot to a charity shop.
I expected to find some duds but who on earth thinks this is a suitable box
Lots of money wasted
They need to be more careful.
To say I am cross is an understatement.
I’ve sent an email. No reply

My grandson absolutely loves his football shirts. I will definitely be buying from this Company again, as the shirts were all very good quality & the customer service was good.

I have ordered several times from Mystery BOXD for my grandsons who are all huge football fans. It's always a lovely surprise to find out what they're going to get in their 'mystery box' and they've never been disappointed with the selections sent. All of the items are great quality. Matty and the team reply quickly and politely to any queries or small requests made via email. It really is a breath of fresh air to deal with a firm who actually seem to care about keeping their customers happy, which seems to be a rare thing these days! Can't praise them highly enough.

Absolutely awesome company!! The customer service is outstanding, couldn't be more helpful if they tried. They always replied straight away and such a brilliant idea, makes a really great surprise gift *****

I bought three tops for my Nephews Christmas. All were delighted with the shirts which were great quality. The customer service was fantastic!

Quick and reliable. Ordered a top for mauler and my son. Both very happy with the tops. Good communication from company as well. Well recommended!!!

These guys have been great.

I needed to return a shirt, they responded immediately to my email (at a weekend) and dispatched a new shirt as soon as I sent proof of my return.

Surprising to get such good customer service these days.

Easy to order and like you can name 3 teams you would not like. Kept up to date with progress. Quick delivery

SCAM WEBSITE : This is a scam website run with AI based software don’t ever order here . I made a payment and never received any package nor any refunds. AI bot support email gets generated from at and keeps asking for repeated questions.
I would be taking this legally.

Still waiting for refund from Christmas order sent back. Poor communication and now ignoring my emails. I am not sure what to do next if I am honest.

Order was easy to make, everything went fine. Unfortunately I accidentally ordered the wrong size, but after contacting them about this they responded immediately and amended the order for me. Excellent customer service.

Ordered a shirt for my son’s birthday and received fantastic customer service from Matty, he couldn’t have been more helpful!

Absolutely thrilled to have used this company, their communications are great, nothing is ever a problem and they do what they promise, can't wait to what we get next Xmas in our mystery box.

Superb customer support, quick, helpful and friendly.

This is the second box and will not be the last, I have liked everything from both boxes

Excellent customer service from Matty at Mystery Boxd. Definitely recommend this website and will order again 👏

I ordered the mystery boxd for my grandson i thought it was a great idea that they won’t know what they get to they open it
He absolutely loved it
Would definitely recommend to family and friends
The service was excellent I was kept informed of journey and delivery which arrived in perfect time for his birthday