Naked Wines Reviews 

13.133
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I am not a wine buff but I know what I like and to be quite honest I cant taste coffee , chocolate and plum, like the buffs.I deal with Naked because they support small family owned wineries and that... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Love the wines but latest delivery not ideal. Case was left inside entrance door of flats building with no notification of delivery. I am an arthritic 85 year old living on the second floor so deliver... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Product fine Delivery awful. Ithink this is the 3rd time this year that my wine has been delivered to Haygrove offices. I think that since Evri have been delivering you have failed to deliver t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Another spectacularly successful and incredibly speedy delivery of my order from Naked Wine and their delivery partner InPost! Ordered online just 48 hours ago, and Robert's my mother's brother, wine... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Wijnclub
  2. Wijnhandel

Geschreven door het bedrijf

Hi, we’re Naked. And we’ve been shaking up the wine industry since 2008. We’re an online wine retailer, serving our customers (we call them Angels) better wine for less money, without any guesswork. How? We fund independent winemakers directly, cut out any unnecessary costs and give them free rein to make magic just for you. We’re basically a smarter way to buy wine. Easy as that.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

13K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(13.133)

852 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

A good selection of wines

A good selection of wines, delivered on time by very pleasant and helpful drivers.

1 november 2025
Review zonder uitnodiging
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Antwoord van Naked Wines

Thank you so much for taking the time to leave this review, Mary. Your support for our winemakers means the world and I'm glad you enjoy their wonderful wines!

Have a lovely weekend,

Emily @ NW

Beoordeeld met 5 van de 5 sterren

Can't speak too highly of Naked wines

Always excellent wines and even better when it gets delivered to the door. Great service too. Nothing seems to be too much trouble when, on the rare occasion that I have needed help with anything.

31 oktober 2025
Review zonder uitnodiging
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Antwoord van Naked Wines

I'm so grateful to you for this gleaming review. We always do our best to make things right when they go wrong!

Thank you so much for your support for us and our winemakers, it means a lot!

Kindest wishes,

Emily @ NW

Beoordeeld met 5 van de 5 sterren

The regular updates on new wines

The regular updates on new wines, bargain cases,freebies from wine growers and of course the christmas hamper with its gifts and freebies. I can not fault the service both delivery and communications.

31 oktober 2025
Review zonder uitnodiging
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Antwoord van Naked Wines

This is a lovely review to read, Sandra. We really appreciate it and thank you for your support and loyalty for us and our winemakers.

Have the best weekend!

Emily @ NW

Beoordeeld met 5 van de 5 sterren

Terrific range of wines

Terrific range of wines, at very competitive prices, from a global list of vineyards, available when you are ready to order.

29 oktober 2025
Review zonder uitnodiging
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Antwoord van Naked Wines

Glad to hear you love what we do, Richard! It means the world to us and our winemakers to have your support, thank you so much!

Have a great weekend!

Emily @ NW

Beoordeeld met 5 van de 5 sterren

Prompt delivery

Prompt delivery. Refunded a bottle I didn’t like. Links to wine producers and helps start up new ones.

31 oktober 2025
Review zonder uitnodiging
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Antwoord van Naked Wines

The Wine Guarantee means you can try new things without the worry! I am so thankful for this positive review and that you enjoy what we do here, David. Your support for us and our independent winemakers is so appreciated.

Have a wonderful rest of your weekend!!

Emily @ NW

Beoordeeld met 1 van de 5 sterren

Wasted 3 days waiting for delivery. Never arrived

My wine was due to arrive on Monday about 12 according to messages. In the evening I called as it hadn’t arrived and was told it might not get to me before 9. I waited the next day. Naked said to contact yodel. Yodel said to contact naked. Apparently the case had been sent back. I spoke to a nice representative Gaby who said it would be sent on Friday morning and she would keep track of it. No wine. No email. I rang again and was assured they would get back to me. Still no wine and no contact Just a generic email sent at 02.55 they will do everything they can to put it right

27 oktober 2025
Review zonder uitnodiging
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Antwoord van Naked Wines

I'm so sorry to read this, that's a long time to be wine-less and it's certainly not the norm here! It's never nice to feel as though you're being passed about and we pride ourselves on a personal service here at NW so I am sorry if the emails you have had have seemed generic. I'd really like our team to personally make this right for you.

I have sent you a request for more information if you can reply to that I can get to the bottom of what happened here for you.

Thanks so much for your honest review and I know we can do better for you in future,

Emily @ NW

Beoordeeld met 5 van de 5 sterren

Great choice of wines at very…

Great choice of wines at very reasonable prices
Fast efficient delivery service

10 oktober 2025
Review zonder uitnodiging
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Antwoord van Naked Wines

Thank you so much, Alan. Your support is a privilege to have and really makes a difference to us and our winemakers.

Have a wonderful weekend,

Emily @ NW

Beoordeeld met 5 van de 5 sterren

Go-to supplier

Never a dull moment with Naked Wines, my go-to supplier for many years. Always tempting choices. All their wines are distinctive — and often distinguished.

31 oktober 2025
Review zonder uitnodiging
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Antwoord van Naked Wines

Cheers for the top marks, David
So glad the wines are going down well – we’ll raise a glass to that 🍷

Beoordeeld met 5 van de 5 sterren

I love the wines

I love the wines, in the five years or so that I've been buying from Naked Wines I haven't had one wine that I didn't like.
Also the service is great and I've only once had a problem with a delivery and that was sorted out without any fuss.

31 oktober 2025
Review zonder uitnodiging
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Antwoord van Naked Wines

We love to hear it, John
Thanks for being such a brilliant supporter of our winemakers – they couldn’t do it without Angels like you.

Beoordeeld met 5 van de 5 sterren

Excellent wines and customer service

I have been with Naked Wines for several years now and am delighted to say that both their range of wines and their customer service are exceptional. I have sampled lots of wines and have now settled on a small range that I buy regularly, but occasionally dabble in a new wine. Costs are probably higher than supermarket wines, but the quality is so much better. And as an 'Angel' I am treated to regular free bottles.

I have had very few problems, but when I have, they have been dealt with promptly and usually with a free bottle thrown in for the issues I raised.

All in all, an excellent provider of quality wines.

Thank you Naked Wines 👏🏻👏🏻👏🏻

30 oktober 2025
Review zonder uitnodiging
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Antwoord van Naked Wines

Baxter, you’ve made our day. Thanks for taking the time to share such lovely feedback – and for being a top-tier Angel.

Beoordeeld met 5 van de 5 sterren

Best wine subscription

I've used Naked for many years and many of our friends have been impressed and have followed our lead. Naked has a huge selection of high quality wines at very reasonable prices. Unlike other wine subscriptions, Naked allows you to choose what you want, and when - no need to cancel if not required this time.

I also like the ethical side of the business and their producers, who often do remarkable work to support others in their community.

31 oktober 2025
Review zonder uitnodiging
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Antwoord van Naked Wines

Thanks so much, Stuart – we’re lucky to have customers like you. Here’s to many more delicious bottles ahead!

Beoordeeld met 5 van de 5 sterren

Great wine at great prices

Great wine at great prices. Customer support excellent. Tasting Tour - not to be missed.

31 oktober 2025
Review zonder uitnodiging
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Antwoord van Naked Wines

So pleased to hear you’re enjoying the Naked experience, Ian. Thanks for being part of the journey – it means the world to us (and our winemakers). We can't wait to see you on tour next year!

Beoordeeld met 5 van de 5 sterren

Really excellent wines

Really excellent wines - especially if you’re able to spend £12 to £18 on a bottle. The cheaper ones are good enough but perhaps the thing to do is drink less and stick to drinking the more expensive bottles when you do!

30 oktober 2025
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Antwoord van Naked Wines

Cheers for the top marks, Christopher
So glad the wines are going down well – we’ll raise a glass to that 🍷

Beoordeeld met 5 van de 5 sterren

Excellent service great advice when…

Excellent service great advice when choosing wines.
In the Ten years plus that we have been using Naked we have only had a couple of wines we haven’t liked and then naked were true to their promise and gave us a free replacement.
What’s not to like about that?

30 oktober 2025
Review zonder uitnodiging
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Antwoord van Naked Wines

So pleased to hear you’re enjoying the Naked experience, George. Thanks for being part of the journey – it means the world to us (and our winemakers).

Beoordeeld met 5 van de 5 sterren

Excellent range of wines

Excellent range of wines, great service and tracked delivery

27 oktober 2025
Review zonder uitnodiging
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Antwoord van Naked Wines

We love to hear it, Ruth
Thanks for being such a brilliant supporter of our winemakers – they couldn’t do it without Angels like you.

Beoordeeld met 5 van de 5 sterren

Very good communication and offers

Very good communication and offers - love the selections of wine which they offer, not your everyday off the shelf ones.

30 oktober 2025
Review zonder uitnodiging
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Antwoord van Naked Wines

Thank you so much for the 5 stars, Kevin
We’re so pleased you’re loving the wines – and even happier to have you as part of the Naked community.

Beoordeeld met 5 van de 5 sterren

Naked Wines

Always decent wine at reasonable prices.
Prompt and friendly delivery personnel.
Refund if not satisfactory but a service I haven't needed after several years.
The help given to wine growers should not be underestimated

14 oktober 2025
Review zonder uitnodiging
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Antwoord van Naked Wines

That’s music to our ears, Rick
Thanks for the glowing review – and for backing better wine, made the right way.

Beoordeeld met 5 van de 5 sterren

No Heavy Selling!!!!

Your company is very relaxed (no heavy selling) also a very good selection of wines.
Delivery always prompt and well packed.
I also like the "special offers" each month

30 oktober 2025
Review zonder uitnodiging
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Antwoord van Naked Wines

Wow – thank you for the amazing review. We’re chuffed to bits you’re enjoying the wines & service. Your support genuinely helps our winemakers keep doing what they love.

Beoordeeld met 5 van de 5 sterren

A very good online wine service

I like the approach, where you are connected with the winemaker, when you say you like it or otherwise they often respond.
The subscription service is good too, you pay in so much each month and then use that money to buy your wines. Its always best to buy by the case, 1 per month, that way it is free delivery and you get 1 or 2 bottles free.
Never miss out is good too, if you like a particular wine you can subscribe to it, when the new vintage hits the shelves, they send you a reminder. I have 6 put into a basket which I can then top up with other wines to 12 to get the freebie and free delivery. if you don't want them, just cancel it. Or you can cancel the min 6 and then just add as many as you want to a regular basket.
I have found the help line ladies very helpful, knowledgeable and friendly, deliveries mostly spot on as well. Occasional hiccups, but well managed overall.

30 oktober 2025
Review zonder uitnodiging
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Antwoord van Naked Wines

So pleased to hear you’re enjoying the Naked experience, Anthony. Thanks for being part of the journey – it means the world to us (and our winemakers).

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