NameBright Support Reviews 

Their website makes it very easy to purchase and maintain your domains. I even bought a domain from a partner company of theirs and it transferred easily. The customer service is awesome! I've had to call them for help when changing my nameservers and they quickly assisted me. The only reason I left off one star was because you do need to call them in order to remove their company nameserver because for some reason it sticks in the background. However, it was a quick and easy fix over the phone.

This is the worst company on this planet. A total scam. Requested for a new password, had to go through their recovery process - which is total b*llsht - that took almost 4 months(!!!). 4 months to get your new password. Namebright is totally not helping their customer - only making things super complicated, no clear communication, no information on dates, no communication within the company, just always the same message that the recovery was still in process and they couldn't do more.

When I started to take action with ICANN they suddenly released my login. I'm happy I could finally move my domain to another company.

Me han cobrado un importe sin haber comprado nada, son un timo y fraude. Mucho cuidado porque duplican tarjetas!!!

Oh my goodness, what a mess! I bought a domain name on the secondary market. I order to take possession I had to create an account at namebright.com to receive the name. It took me 15-17 attempts altogether. At every other mouse click there was a 404 error, or timeout, or "our techs are looking into this problem!" error. The support tech sent me an alternate website (legacy) but mispelled the URL so I got a 404 error there. I finally noticed the mispelling and got there, set up the account but they didn't tell me I wouldn't be able to login there. I had to go back to the FIRST website to log-in. So about 2 hours spread over 2 days. This was probably the most head scratching case of total widespread incompetence I've encountered in 20 or so years.

Quite frankly, the worst domain hosting experience I've ever encountered. Site is buggy and does not accept @ values.

No customer service or support availability. I have migrated tens of domains in the past and never had an issue like this.

Our email and e-commerce site is down but their "BETA" system is garbage, there is no customer service, and their knowledge base is broken.

This site has a high gangster and bully mentality where their sole purpose is to enrich themselves, they'll do anything to prevent you from changing to a competitor and have shady dealings with other shady companies that make sure you NEED to use their products. It's nothing short of an extortion company. It's everything that's wrong in this world and should be outlawed asap.

Domain squatting. Don't you search for any of the domain names you want from their site. You will find that they will register it and some time later will want to sell it back to you for 3000USD

I was charged $19.95 for "Email Plan Renew - Bronze Email Plan" that I never subscribed to!

Avoid this company at all cost!

In my opinion, their services have not met my expectations, and I am disappointed with their practices, particularly their alleged involvement in domain squatting for extended periods. Just terrible
avoid...

I thought about giving just 1 star, but I'm gonna go with 3 stars instead. The old and not-so-easy-to-use interface, plus the slow response times, really take away from the experience... but I can deal. Just to be clear, I didn't actually choose to use NameBright—it was kind of forced on me by the domain seller. But hey, I've switched since then, obviously.

Old-ass interface, had to auction (buy) a domain through their sister company, then can only manage it through NameBright for 3 months (domain held hostage, cannot change registrar), suspended account and domain without notifying me, DISABLED privacy after I enabled it (violation of ICANN)...... what more is there to say? My name, address and phone have been leaked publicly for months.... I feel sick.

I just gave 120 USD to scammers.. NameBright.com I paid for the domain, but then my account was blocked, I asked for what, but they never answered me.... I didn't know that such a thing still existed..

They are a scam company and I pay them dollars but they didn't give me the domain.

Their customer support email address is "abuseATnamebright.com" - think that says everything.

I used their service to acquire a webdomain (successfully), immediately transferred it out, subsequently noticed they'd been charging me $20 a year for a service I definitely wouldn't have accepted willingly (some "Bronze email" BS). Only once my card expired did they start spamming me every day asking me to update my details. Not a chance.

If you're going to buy something from this company, use a burner card and delete it afterwards, or just avoid using them.

Name bright is scam. They force to add payment method if you hold domain there and then add random subscription to your domain.

Complete scam!

No social media presence.
Old User interface.
No reply to user tickets.

Owner should be in jail!

Scammers. Not writing back to support emails. My DNS doesn't work at all and their support responded with a generic response to check if I didn't write something incorrectly. The EMAIL doesn't work as well and is also saying that there is no MX record where for a week there is everything set up correctly.

This is a fraudulent business. I signed up for dropcatch and they automatically signed me up for namebright without my consent. If that isn't a scam, I don't know what is. The only employee I was speaking with, "Sean" is the head of their fraud. I hope he is put in prison. I reported this fraud to ICANN, so they can take these fraudsters down.

Purchases Domain and namebright stole during action I won with GoDaddy, then they doubled the price. GoDaddy said they would refund no refund and no domain called GoDaddy support and they said they are still transferring domain but emails from them indicate otherwise. No working with Attorney.

Namebright is a scam register. I bought a domain name via dropcatch auction and paid for it. Only to be suspended after 24 hours, the support claims my account was suspended for fraudulent activity with no details. Please avoid this scam website. My username is Clasiedan

Most unprofessional, half ass, stress inducing company i have ever worked with...
To make a long story short, I purchased a WAYYY OVERPRICED domain because i needed it for my E-Com site..
I go to configure it and i am locked out of my domain. I contacted namebright 8-9 times and still no reply. after reading other reviews it is clear they do not give a single f about customers and only want your money and will take it without even fufilling theyre end of the deal. If i could give it a 0 star i would.