Recently visited and purchased tiles from the store in Melton. The staff are not friendly and didn’t come to us or ask us if we wanted help or offer much help. The tiles are not very hig... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
One phone call tiles ordered, an email and phone call later advising us where and how to book in a time to pick up. Someone there to help load up, So easy. Great customer service. One thing a bit conf... Toon meer
Dealing with Zac at Natiional Tiles Bankstown was an absolute pleasure. Called him numerous times checking on styles and colours. Nothing was abother, our order was promptly put together and when th... Toon meer
Bedrijf heeft geantwoord
We recieved excellent service from Katie who managed our tile order. She rang me each week to check where we were up to once we had the quote and let me know when the sale was ending so we managed to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over National Tiles
Geschreven door het bedrijf
National Tiles was established in 1979 by founder, Frank Walker. Today the company is a market leader in wall and floor tiles and hard surface flooring.
National Tiles is more than just a business. It’s a family. We will never forget our humble beginnings and we’ll always look to the future. Our core values are our compass; respect, teamwork, customer commitment, relentless improvement and innovation are what keep us on target as the ultimate tile destination.
Backed by over 43 years of experience, National Tiles has the international market knowledge, attention to detail and supply chain know-how to meet the expectations of our clients, each and every time.
“Now you can” is our promise and the proof is right there on the showroom and warehouse floors. We import over 2700 containers and three million metres of tiles annually, holding in excess of $20 million worth of stock.
Our commitment to innovation allows us to stock more upgrade and boutique products than ever before and provide breathtaking tile collections to Australia’s lifestyle industries.
It’s our ambition to make breathtaking spaces easy to attain. From a budget bathroom reno to a sumptuous dining room, we’re passionate about empowering our customers to achieve their dreams. We endeavour to bring you the best products we can find at the best prices with the best experience in Australia. We want you to know that, now you can!
Contactgegevens
541 Graham Street, 3207, Melbourne, Australië
- 1300 733 000
- customerservice@nationaltiles.com.au
- nationaltiles.com.au
4,3
Uitstekend
12K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The staff were able to give me suiggest…
The staff were able to give me suiggest naterial required providecitcand load it straight to my vehicle. Great for business
27 februari 2025
Antwoord van National Tiles
Hi Daniel,
Thank you for your fantastic feedback, we value it greatly!
We work hard on providing top class service and ensuring your purchase runs smoothly, all the way through.
We can't wait to work with you on your next project!
Kind regards,
Vanessa
Great customer service from Mohammed
Great customer service from Mohammed , very pleasant and courteous,,well done,,
28 februari 2025
Antwoord van National Tiles
Hi JOHN,
We appreciate your positive feedback! It's great to know that we were able to create a smooth purchasing process. We will definitely share and celebrate your comments with Mohammed.
Kind regards,
Vanessa
Fairly good selection
Fairly good selection, very helpful staff and prices are reasonable.
14 februari 2025
Antwoord van National Tiles
Hi Cassie,
We greatly appreciate your feedback and are thankful for your kind words.
At National Tiles, we place a high importance on providing outstanding service, and we are pleased to hear that we have been able to assist you effectively.
We are looking forward to the possibility of working with you again on your upcoming projects.
Kind regards,
Vanessa
Antwoord van National Tiles
Hi Brad,
We appreciate your review! We are currently unable to determine the context of your feedback and would love to have a more detailed conversation about it.
If you're open to discussing this further, please feel free to contact us at 1300 733 000 and mention
3565537.
Kind regards,
Aimee
Harry in Tarneit rep is 10 out 10
Harry in Tarneit rep is 10 out 10. That guy is gun for your company, anything I ask Harry he goes beyond everything to help customers and always ask if we need anything else.
26 februari 2025
Antwoord van National Tiles
Hi DRAGAN,
We are thrilled to receive your wonderful review! Harry truly shines in our customer service team and is a highly valued member of our staff.
We look forward to welcoming you back soon!
Kind regards,
Vanessa
Your team are very helpful and the…
Your team are very helpful and the purchase of my tiles was very easy. The tiles I wanted weren't in stock and I was told they wouldn't be in until April. I was also told that I would have to pay an extra $19.95 deliver to store freight charge which I thought was a bit rich as you would always be freighting stock to your store and the tiles I ordered would be on a truck like any other tile you would sell. I was pleased however to get a call the following week to say that my tiles had arrived much earlier than expected.
27 februari 2025
Antwoord van National Tiles
Dear Fran,
Thank you for sharing your feedback with us. We do our best to make sure your experience while working with us is as seamless as possible from the beginning to the end, and we are so happy to hear we were able to deliver on this for you.
We look forward to working with you again in the future.
Kind regards,
Vanessa
Antwoord van National Tiles
Hello KINGFISHER FLOORS,
We are absolutely thrilled to receive your fantastic feedback. It truly brightens our day!
Here at National Tiles, we take immense pride in delivering the utmost level of service.
We look forward to seeing you again soon!
Kind regards,
Vanessa
Ella was awesome
Ella was awesome, very helpful showing us different options but never being pushy.
Very happy with the price and service.
12 februari 2025
Antwoord van National Tiles
Hi Shaun,
We appreciate you taking the time to provide us with your excellent feedback.
At National Tiles, we place great importance on customer service, and Ella truly excels. We are delighted to learn that your experience with our team has been positive.
We look forward to the opportunity to collaborate with you again on your future projects.
Kind regards,
Vanessa
Excellent customer service and…
Excellent customer service and products! I love my new bathroom.
26 februari 2025
Antwoord van National Tiles
Hello SARA,
Thank you so much for your wonderful review!
Here at National Tiles, we take great pride in delivering exceptional service, and we are thrilled that we were able to assist you.
We can't wait to collaborate with you again on your next project!
Kind regards,
Vanessa
Excellent service
Excellent service, very friendly staff, knowledgable re colouring,
12 februari 2025
Antwoord van National Tiles
Hello CAROLYN,
We are absolutely thrilled to receive your fantastic feedback. It truly brightens our day!
Here at National Tiles, we take immense pride in delivering the utmost level of service.
We look forward to seeing you again soon!
Kind regards,
Vanessa
The staff were very good
The staff were very good, very helpful.
When it came time to pick up my tiles, I was asked to wait or come back in an hour because the store man was at lunch. If I was told that when I phoned before I left to collect the tiles, I would have happily waited at home.
26 februari 2025
Antwoord van National Tiles
Hi Cam,
We appreciate you taking the time to provide us with your feedback. Your insights are highly valuable to us as they assist us in recognising areas for enhancement within our organisation. Thank you for dedicating your time to communicate this to us. Kindly be informed that your feedback has been forwarded to the appropriate department for assessment.
Kind regards,
Michelle
Exceptional service and advice from the…
Exceptional service and advice from the Scottish accented salesman at the Northland store.Listened, engaged and advised with no gimmicks or push.
22 februari 2025
Antwoord van National Tiles
Dear ARTHUR,
Thank you for sharing your feedback with us. We do our best to make sure your experience while working with us is as seamless as possible, and we are so happy to hear we were able to deliver on this for you.
We look forward to working with you again in the future.
Kind regards,
Vanessa
Amber was very helpful and…
Amber was very helpful and knowledgeable, helped me design to bathrooms in 15 minutes and provided me with the samples to take home! Thanks Amber
5 maart 2025
Review zonder uitnodiging
Antwoord van National Tiles
Hi Sophia,
We are so happy to hear your wonderful feedback! It's great to know that Amber was able to help you choose your product and make sure you had a great experience with us.
We hope to be a part of your next project.
Kind regards,
Vanessa
Antwoord van National Tiles
Hello,
We greatly appreciate the time you have taken to provide us with your valuable feedback.
Your kind words are truly appreciated. Here at National Tiles, our dedicated team strives to deliver exceptional customer service. =
We eagerly look forward to assisting you with your future projects.
Kind regards,
Vanessa
Antwoord van National Tiles
Hi EMMA,
Thank you for your fantastic feedback, we value it greatly!
We work hard on providing top class service and ensuring your purchase runs smoothly, all the way through.
We can't wait to work with you on your next project!
Kind regards,
Vanessa
Service with a smile
Service with a smile. Every service encounter speaks how much customer is cared.
25 februari 2025
Antwoord van National Tiles
Hi NAND,
I wanted to take a moment to express our gratitude for your amazing feedback. It truly means the world to us!
At National Tiles, we strive to deliver nothing but the best in terms of products and services.
Thank you once again for your kind words. We look forward to working with you on your next project!
Kind regards,
Vanessa
An overall great experience
Joy, Adele and the rest of the staff were patient, helpful and friendly. An overall great experience
25 februari 2025
Antwoord van National Tiles
Hi LOCHIE,
We are thrilled to receive your wonderful review! Joy, Adele and the team truly shines in our customer service team and is a highly valued member of our staff.
We look forward to welcoming you back soon!
Kind regards,
Vanessa
Antwoord van National Tiles
Hi Mark ,
Thank you so much for taking the time to share your fabulous feedback! We really appreciate it!
We can't wait to work with you on your next project.
Kind regards,
Vanessa
Fantast team
The staff do an fantastic job,
Very warm,happy to see you, more than happy to assist in anyway and nothing is too hard for them.
They know their products and always ask if their is anything else you need.
10 februari 2025
Antwoord van National Tiles
Dear KURT ,
Thank you for sharing your feedback with us. We do our best to make sure your experience while working with us is as seamless as possible from the beginning to the end, and we are so happy to hear we were able to deliver on this for you.
We look forward to working with you again in the future.
Kind regards,
Vanessa
Antwoord van National Tiles
Hello BELL,
Thank you so much for your wonderful review!
Here at National Tiles, we take great pride in delivering exceptional service, and we are thrilled that we were able to assist you.
We can't wait to collaborate with you again on your next project!
Kind regards,
Vanessa
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.