Recently visited and purchased tiles from the store in Melton. The staff are not friendly and didn’t come to us or ask us if we wanted help or offer much help. The tiles are not very hig... Toon meer
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Lees wat reviewers zeggen
One phone call tiles ordered, an email and phone call later advising us where and how to book in a time to pick up. Someone there to help load up, So easy. Great customer service. One thing a bit conf... Toon meer
Dealing with Zac at Natiional Tiles Bankstown was an absolute pleasure. Called him numerous times checking on styles and colours. Nothing was abother, our order was promptly put together and when th... Toon meer
Bedrijf heeft geantwoord
We recieved excellent service from Katie who managed our tile order. She rang me each week to check where we were up to once we had the quote and let me know when the sale was ending so we managed to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over National Tiles
Geschreven door het bedrijf
National Tiles was established in 1979 by founder, Frank Walker. Today the company is a market leader in wall and floor tiles and hard surface flooring.
National Tiles is more than just a business. It’s a family. We will never forget our humble beginnings and we’ll always look to the future. Our core values are our compass; respect, teamwork, customer commitment, relentless improvement and innovation are what keep us on target as the ultimate tile destination.
Backed by over 43 years of experience, National Tiles has the international market knowledge, attention to detail and supply chain know-how to meet the expectations of our clients, each and every time.
“Now you can” is our promise and the proof is right there on the showroom and warehouse floors. We import over 2700 containers and three million metres of tiles annually, holding in excess of $20 million worth of stock.
Our commitment to innovation allows us to stock more upgrade and boutique products than ever before and provide breathtaking tile collections to Australia’s lifestyle industries.
It’s our ambition to make breathtaking spaces easy to attain. From a budget bathroom reno to a sumptuous dining room, we’re passionate about empowering our customers to achieve their dreams. We endeavour to bring you the best products we can find at the best prices with the best experience in Australia. We want you to know that, now you can!
Contactgegevens
541 Graham Street, 3207, Melbourne, Australië
- 1300 733 000
- customerservice@nationaltiles.com.au
- nationaltiles.com.au
4,3
Uitstekend
12K reviews
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Great service, great products
Great service ,great products, the staff from Port Melbourne shop,they very helpful and efficient.
Thank you.
4 februari 2025
Antwoord van National Tiles
Hi STEFAN,
Thank you for taking the time to provide us with your valuable feedback, we appreciate your kind words!
At National Tiles, our team is dedicated to delivering exceptional customer service throughout the entire purchasing process. We are delighted to hear that Port Melbourne team were able to provide you with a fantastic experience.
We look forward to seeing you soon again!
Kind regards,
Vanessa
the staff was helpfull
13 februari 2025
Antwoord van National Tiles
Hi,
Thank you so much for your amazing review!
Your kind words mean the world to us and serve as a great motivation for our team.
Thank you once again for your support and trust in our services.
Kind regards,
Vanessa
I’m a tiler I buy all my product from…
I’m a tiler I buy all my product from National Tiles , I left my business card to them never got a single job
13 februari 2025
Antwoord van National Tiles
Hi there,
Thanks for reaching out to provide feedback.
We are sorry to hear you have not had a great experience.
All vacancies are listed on our website, so please feel free to head there to view any relevant vacancies near your location.
I have listed the link below for you.
Careers at National Tiles (https://www.nationaltiles.com.au/careers)
Thank you and all the best!
Sheree
A great range of tiles in stock and…
A great range of tiles in stock and very helpful and knowledgeable team members.
17 februari 2025
Antwoord van National Tiles
Hi DEAN,
I wanted to take a moment to express our gratitude for your amazing feedback. It truly means the world to us!
At National Tiles, we strive to deliver nothing but the best in terms of products and services.
We look forward to working with you on your next project!
Kind regards,
Vanessa
Excellent service
3 februari 2025
Antwoord van National Tiles
Hi RAY,
Thank you for taking the time to provide us with your valuable feedback.
We greatly appreciate your kind words.
We are eagerly looking forward to collaborating with you on your next project.
always looked after by staff
30 januari 2025
Antwoord van National Tiles
Hi Peter,
Thank you so much for taking the time to share your fabulous feedback! We really appreciate it!
We can't wait to work with you on your next project.
Kind regards,
Vanessa
Quality + Unbeatable price
Recently bought some tiles - the whole experience was great. Quick to fulfil the order, delivery was quick, and the tiles were really good quality - and much more affordable than like-for-like options. Would definitely recommend.
15 februari 2025
Antwoord van National Tiles
Hello CM,
Thank you so much for your wonderful review!
Here at National Tiles, we take great pride in delivering exceptional service, and we are thrilled that we were able to assist you.
We can't wait to collaborate with you again on your next project!
Kind regards,
Vanessa
Great service
Great service. I bought a clearance trim at a bargain price. I was also able to exchange an item I had bought in error with no probs and helpful advice.
16 februari 2025
Antwoord van National Tiles
Hello Ross,
We greatly appreciate the time you have taken to provide us with your valuable feedback.
We are delighted to learn that we have succeeded in providing you with a positive experience.
We eagerly look forward to assisting you with your future projects.
Kind regards,
Vanessa
The staff are all extremely helpful
The staff are all extremely helpful. It’s like old school service with modern technology and products…a great mix.
Andrew picked up 2 boxes of tiles from Burleigh and brought them to Arundel so I could get my job finished. It wasn’t a big order, just great service!!
We will be back for our next tiles.
1 februari 2025
Antwoord van National Tiles
Hi Martin,
Thank you for your fantastic feedback, we value it greatly!
We work hard on providing top class service and ensuring your purchase runs smoothly, all the way through.
We can't wait to work with you on your next project!
Kind regards,
Vanessa
Great service
1 februari 2025
Antwoord van National Tiles
Hi Anne,
Thank you for taking the time to provide us with your valuable feedback.
We greatly appreciate your kind words.
We are eagerly looking forward to collaborating with you on your next project.
Customer service was excellent
Customer service was excellent. The young lady who served me was very knowledgeable, professional and friendly. She went out of her way to ensure we were satisfied and our needs were met.
1 februari 2025
Antwoord van National Tiles
Dear Philip ,
Thank you for sharing your feedback with us. We do our best to make sure your experience while working with us is as seamless as possible from the beginning to the end, and we are so happy to hear we were able to deliver on this for you.
We look forward to working with you again in the future.
Kind regards,
Vanessa
Antwoord van National Tiles
Hi ANNETTE,
Thank you for taking the time to provide us with your valuable feedback.
We greatly appreciate your kind words.
We are eagerly looking forward to collaborating with you on your next project.
Poor communication…
Had problems with finding out when tiles were delivered to the warehouse fir pick up. Had to chase them when hadn't heard anything to be told they hadn't arrived but when rang other number told they were there. Tiles are feature tikes for bathroom and look goid.
31 januari 2025
Antwoord van National Tiles
Hi John,
Thank you for taking the time to share your thoughts with us!
We truly value your feedback, as your input is incredibly helpful in pinpointing areas where we can make improvements.
Thank you again and enjoy the rest of your day.
Kind regards,
Kelly
A great purchasing experience.
We had a great experience purchasing our tiles from National Tiles. Good selection available, great advice and easy to collect. Pricing was good, but its not just about the pricing, the service and in-store experience was also great.
30 januari 2025
Antwoord van National Tiles
Dear Ian,
We truly appreciate your fabulous feedback. It really means a lot to us!
At National Tiles, we pride ourselves on providing great customer service, high quality products and best value pricing.
We are so happy to hear that you had a great experience with u.
We look forward to seeing you again soon!
Kind regards,
Vanessa
Extra effort to get what I needed from…
Extra effort to get what I needed from engaging staff.
13 februari 2025
Antwoord van National Tiles
Hi MICHAEL ,
Thank you so much for taking the time to share your fabulous feedback! We really appreciate it!
We can't wait to work with you on your next project.
Kind regards,
Vanessa
Person helped us with our requirements…
Person helped us with our requirements quickly and effectively.
30 januari 2025
Antwoord van National Tiles
Hello PETER,
We are absolutely thrilled to receive your fantastic feedback. It truly brightens our day!
Here at National Tiles, we take immense pride in delivering the utmost level of service.
We look forward to seeing you again soon!
Kind regards,
Vanessa
I wanted glue and they had the glue I…
I wanted glue and they had the glue I needed. Plus I live 3 minutes down the road
13 februari 2025
Antwoord van National Tiles
Hi JASON ,
Thank you so much for taking the time to share your fabulous feedback! We really appreciate it!
We can't wait to work with you on your next project.
Kind regards,
Vanessa
Professional yet relaxed
The customer service was open friendly professional but laid back. Very helpful.
10 februari 2025
Antwoord van National Tiles
Hello DEBORAH,
We greatly appreciate the time you have taken to provide us with your valuable feedback.
We are delighted to learn that we have succeeded in providing you with a positive experience.
We eagerly look forward to assisting you with your future projects.
Kind regards,
Vanessa
Antwoord van National Tiles
Hello Todd,
We greatly appreciate the time you have taken to provide us with your valuable feedback.
Your kind words are truly appreciated. Here at National Tiles, our dedicated team strives to deliver exceptional customer service. We are delighted to learn that we have succeeded in providing you with a positive experience.
We eagerly look forward to assisting you with your future projects.
Kind regards,
Vanessa
Great Service
12 februari 2025
Antwoord van National Tiles
Hi Leigh,
Thank you so much for taking the time to share your fabulous feedback! We really appreciate it!
We can't wait to work with you on your next project.
Kind regards,
Vanessa
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