Nest Pensions Reviews 

17.043
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Through health 6 years ago I had to stop working but with nest pension I am able to pay extra money into my pension every month, you can do a one off payment or like me set up a direct debit, I've st... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

This pension was originally set up as a company pension from a previous employer. I have now set up my own limited company, so I would like to contribute via my business, but the system doesn't allow... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I think i was with Nest in 2024 /2025 but I transferred my pension to Cushon. By then, it seemed that Nest didn't know what they were doing. But since I joined back in 2026, there has been a tremendo... Toon meer

Beoordeeld met 5 van de 5 sterren

My contribution is paid in at the end of each month by Direct Debit. I have not had any issues in the 12 years that I have been a member. You can easily change your regular contribution amounts... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Pensioenfonds

Geschreven door het bedrijf

Nest was set up by the government to give every UK worker somewhere good to save after the introduction of auto enrolment. Since then, it’s grown to become the largest workplace pension scheme in the country with more than 13 million members. As a not-for-profit pension scheme, Nest doesn't answer to shareholders. It’s set up to serve its customers’ interests and aims to help millions of people enjoy a better retirement. Nest’s members benefit from an award-winning investment strategy and one of the most diversified DC portfolios in the industry. It practices responsible investment to help manage long-term growth and risk while also helping contribute towards the world its members want to live and retire in.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

17K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(17.043)

3.689 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

I'm very happy unhappy with NEST they…

I'm very happy unhappy with NEST they didn't bother to contact me.

22 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Manish,

I apologise that you’ve had a poor experience with us.

I’ve asked our customer service team to follow this up with you directly. However, please call us on 0300 020 0090, Monday to Sunday, 8am to 8pm, if you’d like to speak to someone as soon as possible.

Thanks,
LC, The Nest Team

Beoordeeld met 5 van de 5 sterren

Very quick

Very quick, efficient and helpful.

28 september 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Dushmantha,

Thanks for taking the time to share your thoughts on how we’re doing.

Thanks,
LC, The Nest Team

Beoordeeld met 1 van de 5 sterren

Another one star review for nest…

Another one star review for nest pensions because I cant reply directly to their reply on my previous one star review. If they reply the same in here, the one star reviews will keep coming.
To recap, took my money without informing me they would start doing so, removing my legal right to opt out. They refused to refund my money, paid into a pension I don't want.
They deserve no stars.
They deserve

21 oktober 2026
Review zonder uitnodiging
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Kevin,

Anyone who opt outs during their first month should get a full refund.
Once that opt-out window has passed, we aren’t legally allowed to pay out any pension contributions until you’re 55. (This is rising to age 57 in 2028). You can transfer your money to another pension provider, or we’ll invest it on your behalf until you can access it.

Please keep an eye out for a message through Trustpilot. I’ve raised a request for more information so I can connect you with the right people to get this resolved.

Thanks,
LC, The Nest Team

Beoordeeld met 5 van de 5 sterren

Good company I've had no issues always

Good company I've had no issues always on the ball only issue ,I'd say is a little slow on replying on emails thats all

18 augustus 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Claire,

I’m pleased to hear about your experience with Nest. It sounds as though we might have done an even better job for you and we’ve taken note of your feedback.

Thanks,
FP, The Nest Team.

Beoordeeld met 5 van de 5 sterren

Very clear information

Very clear information. Felt at ease navigating dashboard

21 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Francisca,

We are so glad our online platform was straightforward to use and made you feel comfortable. We take pride in making our dashboard as clear and user-friendly as possible.

Thanks,
FP, The Nest Team.

Beoordeeld met 4 van de 5 sterren

Great

Great, innovative, simplicity, good presentation

2 september 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi there,

It’s great to hear about your positive experience with us. We take pride at Nest in making things as easy as possible for our customers and its great to hear you have enjoyed our straightforward design, and clear presentation.

Thanks,
FP, The Nest Team.

Beoordeeld met 5 van de 5 sterren

Is the best

Is the best for me

20 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Niculina,

Thank you for sharing your feedback. It's great to hear you are happy with our service :)

Thanks,
FP, The Nest Team.

Beoordeeld met 1 van de 5 sterren

Could not withdraw my moneys out sent…

Could not withdraw my moneys out sent me 2xlots of forms that i didnt understand ridiculous

14 september 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Karen,

I apologise that you’ve found it difficult to withdraw your money.

I have passed your details to the relevant team who will give you a call back shortly to provide an update.

Thanks,
FP, The Nest Team.

Beoordeeld met 1 van de 5 sterren

can not get past the passwords to get…

can not get past the passwords to get to the account
this is my money that that you blocking me from accessing.

20 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Michael,

I'm sorry to hear you having difficulty logging into your account.

To log in, you’ll need your Nest member ID number from your welcome letter, your National Insurance number and your date of birth. (Please don’t share these here, to keep your identity safe.)

If you can’t find your Nest ID, please get in touch with our customer service team on 0300 020 0090 – they’re available Monday to Sunday, 8am to 8pm, and will be able to help you get into your account.

Thanks,
FP, The Nest Team.

Beoordeeld met 5 van de 5 sterren
Logo Nest Pensions

Antwoord van Nest Pensions

Hi there,

Thanks for taking the time to share your thoughts on how we’re doing. It's great to hear you have found our platform easy to use and have felt supported.

Thanks,
FP, The Nest Team.

Beoordeeld met 5 van de 5 sterren

great had to move my penion over to nest and was very speedy

great moved pension over didnt have to wait to long no hassle at all

6 augustus 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Gary,

Thanks so much for sharing your experience with us. I’m glad to hear that transferring your pension to Nest went smoothly for you, we take pride at Nest in making things as easy as possible for our customers :)

Thanks,
FP, The Nest Team.

Beoordeeld met 5 van de 5 sterren

Easy and very quick response

Easy and very quick response , happy 👍

10 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Sean,

We are glad we could provide you with such a quick and straightforward experience. Thank you for your feedback.

Thanks,
FP, The Nest Team.

Beoordeeld met 5 van de 5 sterren

Prompt and helpful

Prompt, clear and polite response. Delivered exactly the information I was seeking.
Thanks.

6 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi there,

It's great to hear you've found our service to be efficient and informative. Thank you for your positive feedback :)

Thanks,
FP, The Nest Team.

Beoordeeld met 5 van de 5 sterren

My previous job

I used to have nest previously job i left never thought anythink about it again got new job they used nest signed up again I cud see what I invested i thought it was wrong there was more in my pension never new my old job nest transfer everythink over so I'm very pleased with the company I will continue to use pay next until I retire .they are z very good company .

1 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Sue,

Thanks for taking the time to share your thoughts on how we’re doing.

We’re always pleased to hear from our members about the things we’re doing right and it's great to hear you are happy with our service :)

Thanks,
FP, The Nest Team

Beoordeeld met 1 van de 5 sterren

Not satisfied with the service delivery…

Not satisfied with the service delivery trying to get money from my pension pot told me they re sending letter since last week but have not seen any letter uptill now.

8 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Wale,

I apologise that you’ve found it difficult to access your pension funds.

I can see that you have spoken with our customer service team today but if you still need assistance please give them a call on 0300 020 0090, Monday to Sunday, 8am to 8pm.

Thanks,
FP, The Nest Team.

Beoordeeld met 5 van de 5 sterren

Offers a high level of security

Offers a high level of security, helps your money grow, and keeps it safe.

20 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Luis,

It is great to hear that you feel your funds are well-protected and growing steadily with us. Providing a secure and reliable environment for your investments is always our top priority, and we are glad to have met your expectations.

Thanks,
FP, The Nest Team.

Beoordeeld met 5 van de 5 sterren

Very good

Very good! An excellent experience so far, I've been with them since 2018

20 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Ludovica,

I'm pleased to hear about your experience with us so far. We take pride at Nest in making things as easy as possible for our customers.

Thanks,
FP, The Nest Team.

Beoordeeld met 5 van de 5 sterren

Quick and super easy

My experience with cashing in a part of my pension was surprisingly easy and quick.

20 september 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Joanne,

Thanks for your positive feedback. It's great to hear that cashing part of your pension in went smoothly.

Thanks,
FP, The Nest Team.

Beoordeeld met 5 van de 5 sterren

Nest was easy to navigate and understand

Nest was easy to navigate and understand

2 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Sarah,

We are so glad to hear that you found everything simple to use and straightforward. We work hard to make our platform as user-friendly as possible, and we really appreciate your positive feedback.

Thanks,
FP, The Nest Team.

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