Network Security Reviews 

3.150
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very tidy installation all wireless and no mess left . Installer a very polite friendly man. Very simple system to use and we opted for the basic 26.99 month option which more then covers our needs a... Toon meer

Beoordeeld met 5 van de 5 sterren

When I decided to go with you it was because my son is a customer & recommended you. Ailish was very nice to speak to & signed me up. Nicola Hook the technician who did the instal was very good & very... Toon meer

Beoordeeld met 5 van de 5 sterren

The company are easy to deal with and explain the process step-by-step. The installer, Johnny, was very professional and down to earth, very easy to talk to and extremely tidy in his work and pr... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a great experience with Network Security. Karell installed my alarm system and was excellent from start to finish. He was really professional, friendly and clearly knew his stuff. He took th... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Beveiligingssysteem leverancier
  2. ook in
  3. Beveiligingsmaterialenwinkel
  4. Beveiligingsservice
  5. Beveiligingssysteem installateur
  6. Brandalarm leverancier
  7. Inbraakalarmwinkel

Geschreven door het bedrijf

Network Security has been leading the way in monitored security for homes and business in Ireland since 1995. We offer a nationwide service installing fully Monitored Wireless home alarms systems, Reactive CCTV Systems, Commercial alarm systems, CCTV Systems, Access Control, Fire & Intercom systems. With a state-of-the-art monitoring station based at our head office in Rathcoole Co Dublin. We pride ourselves in both providing the highest level of security and safety to our customers. With the most up to date cutting technology our customers can have everything at their fingertips, this drives us to bring our customers safer and smarter homes. With our 24 hour emergency back-up, our customers have skilled technical support at all times and are secure in the knowledge that Network Security has installed the Solution to all their security needs. At Network Security we continue to be the fastest growing provider of Monitored home security, Remote CCTV & and have quickly become synonymous with fast and efficient installations, customer care and overall quality and dependability in the security industry. Network Security is compliant and holds license's with the (PSA) Private Security Authority & EQA. Our staff are highly trained in all aspects of Monitored Intruder Alarm Systems to EN501-31 Standard, Digital CCTV Systems, PC Driven Access Control Systems, Digital Intercom Systems, Fire Systems and the latest in ever-changing security technology.

Refer a Friend

Geschreven door het bedrijf

Refer A Friend
If your referral selects one of our packages, both you and the person you referred will be entered into a draw to win a €200 One4all digital gift card! *Referrals from online promotional ads by Network Security or partners will not be deemed valid* All offers are subject to terms & conditions.

Contact un now and get a free quote for a safer home.

Save €299 on your Installation

Protect what matters most with our Autumn OFFER ⏱️ ✅ FREE PIR Motion Sensor Camera ✅ 50% Off Installation 📞 Request a call from a professional team to talk you through your monitored security needs 01-2573600 sales@networksecurity.ie

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

3K reviews

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4,8

Alle reviews

(3.150)

692 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Network Security

Great talking to Charles (sales representative) he was very straightforward which I like that. Very impressive and informative and knew exactly what he was talking about (bloke needs a wage rise) The price really shocked me how cheap it is was. My alarm will be going in very soon.

15 september 2026
Logo Network Security

Antwoord van Network Security

Hi Linda,

Thank you so much for the 5-star review. We are thrilled you had such a great, straightforward experience with Charles and that you are happy with our pricing. We will be sure to share your kind words with him. We look forward to installing your new alarm system very soon!

Best Regards,
Network Security

Beoordeeld met 5 van de 5 sterren

I was delighted with the help that I…

I was delighted with the help that I received
Lovely person and only to willingly to help
Unusual in this day 😄👍 we

25 september 2026
Review zonder uitnodiging
Logo Network Security

Antwoord van Network Security

Hi Pauline,

Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that you felt well supported from our team. Your kind words mean the world to us, and we truly appreciate your feedback!.

Kind Regards,
Network Security

Beoordeeld met 5 van de 5 sterren

Absolutely no problems with network…

Absolutely no problems with network security. Great company. Sorry Alex, I didn't get back to you. Got a reaction from COVID injection.That's why I wasn't able to answer the phone. I will give you a call on monday. All 👍

25 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Vlad was excellent

Vlad was excellent. He notified us what time he would be here and he was on time. He gave us some advise and we had 2 additional units installed. He was courteous at all times

18 september 2026
Review zonder uitnodiging
Logo Network Security

Antwoord van Network Security

Hi Deirdre,

Thank you so much for the kind review, We will be sure to let Vlad know! If there is anything we can help you with do not hesitate to give us a call at 01 257 3600.

Kind Regards,
Network Security

Beoordeeld met 5 van de 5 sterren

Top marks for Eddie in Customer Care

Query dealt with efficiently and competently by Eddie. Very friendly and good to know I have a great contact should I have any future queries.
Well done Eddie 10/10

25 september 2026
Review zonder uitnodiging
Logo Network Security

Antwoord van Network Security

Hi William,

Thank you so much for the kind review, We really appreciate your support. We will be sure to let Eddie know! If we can help you with anything else do not hesitate to give us a call at 01 257 3600.

Kind Regards,
Network Security

Beoordeeld met 5 van de 5 sterren

Alarm installed by Network security …

I had an alarm installed by Ramy Abdelrazek from Network security and I couldn’t be happier with the service.
Ramy provided excellent customer care from start to finish. He was very professional, friendly, knowledgeable and took time to explain everything clearly. The installation was done efficiently and to a very high standard.

Excellent service and great customer care. I highly recommend Ramy and Network Security to anyone looking for a reliable security provider.

11 september 2026
Review zonder uitnodiging
Logo Network Security

Antwoord van Network Security

Hi Doreen,

Thank you so much for the 5-star review! we are thrilled to hear that you had such a positive experience with Ramy and that your alarm installation went smoothly. We will be sure to pass your kind words along to him. Please do not hesitate to reach out if you need anything else. Thank you for choosing Network Security to keep your peace and mind.

Kind Regards,
Network Security

Beoordeeld met 5 van de 5 sterren

Eddie was very professional explaining…

Eddie was very professional explaining the terms of the new Alarm.

25 september 2026
Review zonder uitnodiging
Logo Network Security

Antwoord van Network Security

Hi Phillip,

Thank you so much for the kind words, we really appreciate you taking the time to leave a review. If we can help you with anything do not hesitate to give our office a call at 01 257 3600.

Best Regards,
Network Security

Beoordeeld met 5 van de 5 sterren

Customer service was excellant and…

Customer service was excellant and eddie was very helpfull a pleasure to deal with this company

24 september 2026
Review zonder uitnodiging
Logo Network Security

Antwoord van Network Security

Hi Margaret,

Thank you so much for the lovely review, we really appreciate your kind words. We will be sure to let Eddie know! if you have any queries or questions do not hesitate to give us a call at 01 257 3600.


Kind Regards,
Network Security

Beoordeeld met 5 van de 5 sterren

Edward for customer service was…

Edward for customer service was absolutely brilliant to deal with . Great service

24 september 2026
Review zonder uitnodiging
Logo Network Security

Antwoord van Network Security

Hi Lee,

Thanks a million for the great feedback! We are so glad to hear Edward could deliver brilliant customer care service for you, We will be sure to let him know.

Best Regards,
Network Security

Beoordeeld met 5 van de 5 sterren

Have been with Network Security a…

Have been with Network Security a number of years now and have never once had an issue with them. Great customer care and service. Would highly recommend. Price also won't be beaten.

24 september 2026
Review zonder uitnodiging
Logo Network Security

Antwoord van Network Security

Hi Mark,

Thank you so much for the 5-star review, We are so glad to hear we've provided great customer care service for you and we appreciate the recommendation.

Kind regards,
Network Security

Beoordeeld met 1 van de 5 sterren

be aware that that the security system…

be aware that that the security system installed by them in by an Israeli company

if I new that upfront I would have never selected them

21 september 2026
Review zonder uitnodiging
Logo Network Security

Antwoord van Network Security

Thank you for taking the time to leave a review.

We understand and respect that customers may have personal preferences regarding the companies and products they choose. As a company, we use a wide range of products and suppliers sourced from all over the world, from Ireland as far afield as the USA.

We are, however, happy to see that you have been fully protected by our security system for the last number of years, and we hope it has continued to provide you with the security and peace of mind you expect from our service.

Thank you again for your feedback.

Beoordeeld met 5 van de 5 sterren

What a professional company

We had a Network Security alarm system fitted recently. The company kept to the schedule for fitting the system. Communications were excellent, whether by phone, text or email. Oleh, the technician who fitted the system, was superb. I would highly recommend Network Security.

15 september 2026
Review zonder uitnodiging
Logo Network Security

Antwoord van Network Security

Hi Ann,

Thank you very much for the wonderful review. We are thrilled to hear you had a great experience with our scheduling, communication and installation. I will be sure to pass your kind words along to the technician who fitted your alarm system.

Thank you for choosing Network Security to protect your home, and please don't hesitate to reach out if you ever need anything else!

Kind Regards,
Network Security

Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Just had a fantastic customer experience with Network Security. First got great tech support which resolved my immediate problem. Was then transferred to customer services to arrange a service. Nothing was available that suited me so John went off to ‘fix it’. Rang me back within 5 minutes with a date that worked with my schedule. In a world where it’s increasingly hard to speak to a human, and customer service has disappeared, this was a very welcome experience. Thank you.

23 september 2026
Review zonder uitnodiging
Logo Network Security

Antwoord van Network Security

Hi Simon,

Thank you so much for the fantastic feedback! We are thrilled to hear that our tech support and customer service teams resolved your issue so quickly and conveniently. We truly appreciate your support.

Kind regards,
Network Security

Beoordeeld met 5 van de 5 sterren

I had a great experience with Network…

I had a great experience with Network Security. Johnny installed the alarm system at my home and did an excellent job. He was professional, friendly, and very knowledgeable. He made sure everything was working properly and explained everything clearly. I’m very happy with Network Security’s service and especially with Johnny’s work. Highly recommend.

21 september 2026
Review zonder uitnodiging
Logo Network Security

Antwoord van Network Security

Hi Roberto,

Thank you for the fantastic 5- star review! We are delighted to hear that johnny done an excellent, professional job installing your alarm and ensuring everything was clearly explained. Your kind words and high recommendation means a lot to our team.

Warm Regards,
Network Security

Beoordeeld met 5 van de 5 sterren

Great company.

I have been with network security, for 9 years. Great company to deal with, very friendly staff from customer service to the technical support and service teams. Full support throughout your contract. I would highly recommend network security.

24 augustus 2026
Review zonder uitnodiging
Logo Network Security

Antwoord van Network Security

Dear Eddie,

Thank you so much for the review! We are incredibly grateful that you have been a customer with us for 9 years. It is wonderful to hear that both our customer service and tech support teams have taken good care of you throughout your contract with us. Thank you for the high recommendation!😊

Kind Regards,
Network Security

Beoordeeld met 1 van de 5 sterren

They didn't honour the agreed contract

My cover with Network Security started on 27th September 2023. It had a 36 month minimum term. Therefore, the service minimum term ends 27th September 2026. I informed them in August that the final payment on 27th August would be my last and I would not be renewing (had to provide this cancellation in writing twice, plus over the phone, then again when they sent me a renewal anyway).

They took payment, then cut off the service on 11th September, over two weeks before the end of the term. I informed them that they had not provided the service for the full month I paid for. They tried to claim that the payment on 27th August was for the month of August and then stopped responding.

I paid for 36 months, they provided 35 months and 2 weeks of cover. I had already arranged the update in home insurance as per the agreed term and due to Network Security's failure to honour the contract, they have caused an issue with this.

Network Security owes me half a month's payment! They have essentially stolen this money from me because they haven't provided the service I paid for!

On top of this, the service is not worth the money. They will do everything they can to avoid sending Gardai to check and they were slow to call when the alarm was going off on multiple occasions. Also the equipment gave issues, and the engineer tried to sell more to me when checking it. They also placed the camera in the wrong place which triggered false alarms. Shoddy!

15 september 2026
Review zonder uitnodiging
Logo Network Security

Antwoord van Network Security

Dear Damian, Thank you for bringing this matter to our attention, and please accept our sincere apologies for the frustration and inconvenience this situation has caused you.

We have reviewed your account and can confirm that an administrative error occurred when processing your cancellation. Unfortunately, this resulted in your service being disconnected before the end of the period you had paid for.

Thank you for your patience in bringing this to our attention and giving us the opportunity to put things right. We are happy to confirm that we will refund you for the period of service that you paid for but did not receive. The refund will be returned to your original payment method.

We appreciate that this experience has been frustrating, and we are genuinely sorry for the inconvenience caused. We are pleased that we have now been able to resolve this for you and thank you for giving us the opportunity to correct the error.

Kind regards,
Network Security

Beoordeeld met 5 van de 5 sterren

With network security and few years…

With network security and few years now, great customer care and annual service. They ring me or my wife if the alarm is activated, very reasonable price compared to similar alarm companies.
Very pleased with them.

20 september 2026
Review zonder uitnodiging
Logo Network Security

Antwoord van Network Security

Hi Vinny,

Thank you for the lovely review. We are glad we an provide you are your wife with a reliable alarm monitoring and great customer service at a reasonable price. If you have any queries or questions do not hesitate to give our office a call at 01 257 3600.

Kind Regards,
Network Security

Beoordeeld met 2 van de 5 sterren

The installer experience with Vlad was…

The installer experience with Vlad was very positive.

However, the system itself seems to be lacking.
1. There is no external sounder on the panel mounted on the house. It's just a standalone object to deter intruders I guess, but the light is not even visible and it doesn't sound the alarm when the alarm goes off. So it doesn't show as an active system.
2. The shock sensors seem very sluggish to respond. I was banging almost as hard as I could on the windows and doors, inside the house near the sensor to see how it will set off. And I was afraid not to smash the window before the sensor set off. One of them actually never went off by banging solely on the frame. I don't know if this is normal, but it feels that they are not as responsive as you would like them to be to am intruder.
3. The information on extra sensors wasn't clear from the beginning, so ended up buying extra sensors on the day for €160 plus an increase in the original monthly price. It made me think I wouldn't buy again and go with a different supplier that has a clear full pack from beginning.
4. The picture camera quality does not seem very good, it's hard to distinguish a face from it. So overall apparatus not exceptional quality in my opinion.

Positives- there are however positive that they let you keep the system after 3 years and pay a reduced price for their continued support or the option to leave the system in your own control and pay for using the app, but that is still too expensive at 12€ a month just for accessing the app
But it feels like an easy to use system. Customer service seem very polite and responsive.

17 september 2026
Review zonder uitnodiging
Logo Network Security

Antwoord van Network Security

Thank you for taking the time to leave such detailed feedback. We’re pleased to hear that your installation experience with Vlad was very positive, and that you’ve found the system easy to use and our customer service polite and responsive.
Regarding your points:
1. External sounder
The system is professionally monitored, so when an alarm is activated, you receive an immediate notification. A live external bell can also be added if you would like an audible external alarm.
2. Shock sensors
The sensitivity of the shock sensors can be adjusted to suit the individual property. This is important because every window, door and frame can behave differently, and the sensors need to be set to detect genuine impact while minimising false alarms. If you feel any of your sensors are not responding as expected, we would be happy to review and adjust them for you.
3. Additional sensors and pricing
Our base package can be configured to suit approximately 99.9% of homes, but every property is different and some customers choose to add additional protection. You were provided with a price list for any extra devices that you might wish to add on the day of installation. We appreciate, however, that the additional options and associated monthly cost could have been clearer from the beginning, and we take that feedback on board.
4. Camera quality
The PIR camera is designed specifically for visual alarm verification. It is not intended to operate as a live-streaming HD security camera. When an alarm is triggered, the PIR camera captures an image to help verify what has caused the activation. We appreciate that the image quality may not meet everyone's expectations, particularly if you are looking for facial identification or a continuous live video feed.
We do appreciate your feedback, including the positives and the areas where you feel the system could be improved. We’re particularly pleased that you’ve found the system easy to use and that our customer service team has been responsive.
Thank you again for choosing us and for taking the time to share your experience.

Network Security

Beoordeeld met 5 van de 5 sterren

Installer was professional and friendly…

Installer was professional and friendly
Very tidy and was on time
Thanks

18 september 2026
Review zonder uitnodiging
Logo Network Security

Antwoord van Network Security

Dear Patrick,

Thank you for your 5-star review. We are so glad to hear that our installer was professional, tidy, and on time. We appreciate your feedback!

Best Regards,
Network Security

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