Banner for Next Divan

Next Divan Reviews 

416
•
TrustScore 4.5 uit 5

4,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had an issue with one half of the divan, a couple of drawers weren't opening easily, but I contacted the customer service team and it was rectified straight away. The delivery was swift and overall... Toon meer

Beoordeeld met 5 van de 5 sterren

Bed and mattress arrived on the day and within the given timescale. Delivery man was very polite. Bed and mattress gives the support we need. Really pleased with everything. This is the second bed we... Toon meer

Beoordeeld met 3 van de 5 sterren

They were very quick to replace the missing parts the next day but is a slightly different colour and need to get a longer wire for usb box

Beoordeeld met 5 van de 5 sterren

Only complaint was there was no body available to speak to if the delivery time inconvenient. Tried to contact the firm Next Divan to alter the time but couldn't. Had to have back up because if they h... Toon meer

Bedrijfsgegevens

  1. Beddenwinkel
  2. Matrassenwinkel
  3. Meubelwinkel
  4. Slaapkamermeubilair winkel

Geschreven door het bedrijf

We have a wide range of high quality, handmade storage beds, bed bases, headboards and mattresses to choose from, all at affordable prices. Our beds and headboards are all available in a wide range of luxurious upholstered fabrics and stylish colours, so you're sure to find a design to match your style in our collection. We also have plenty of comfortable mattresses to choose from such as body contouring, cloud-like memory foam mattresses and pocket spring options that reduce motion transfer and provide adaptive support as you move through the night.

Quality Comfort For Less

Geschreven door het bedrijf

Beds and prices you won't be able to resist.
All our beds, headboards and mattresses are handmade here in the UK by our skilled team of expert craftsmen. We're passionate about crafting a quality sleep experience for you at a price that's affordable. We also offer you the opportunity to build your bed exactly how you want it, right down to the upholstered fabric type and colour. You can also choose to buy your bed now and pay for it later in manageable repayments due to our partnerships with both Klarna and Clearpay. No matter if you're looking to buy a new bed, headboard or mattress, you're sure to find a quality product, expertly handcrafted at an affordable price in our collection.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

416 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 56% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,3

Alle reviews

(416)

235 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

I have mixed feelings about this one

I have mixed feelings about this one. Bed was dispatched instantly and delivered 3 days from ordering so big plus on this side. Delivery guys were very efficient and helpful carrying bed all the way up to second floor and left it in the room of my choice, big thanks for that. Bed itself looks beautiful, but on minus side tweed fabric seems very thin for upholstery. The connectors provided for connecting base are useless, too loose and would not attach correctly, no way they would hold anything and I had to use own connector to screw it up together. Screws and washers to attach headboard completely useless. Provided screws were way to small for premade holes they were meant to fit in and one of the holes had nothing to screw it in inside, just loose drilled hole without the nut. Plastic washers for headboard are just a joke, twisted when used turned to rubish. Again had to improvise and get own screws and washers to make it all work. I have doubts about drawer, it needs adjusting every time when pulled out, to fit back in. We'll see how it works in long run. Overly delivery service was great although would be helpful to have a choice of delivery date. It is very good looking bed but quality definitely matched low price.

2 april 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Bed poor quality, delivery not great either

Bed itself poor quality, comparing it to my other single divan bed. Drawers flimsy and difficult to open and close so I probably won’t use them. Fabric is thin.
Delivery problematic, no delivery date choice, bed head was missing, delivery men throwing other peoples packages around to look for our order with no care.
This bed was one of the cheaper ones I found but I’d expected it to be better.

18 maart 2026
Beoordeeld met 3 van de 5 sterren

Divan and Mattress Good Value

Our divan had one drawer damaged, but Next Divan were able to replace it the following week. The King headboard was damaged but this was replaced the following week. The mattress is very good and very deep. You need extra deep fitted sheets and mattress protector for this type. It’s comfortable, but the manufacturing materials, or process left a very unpleasant odour on the mattress, which has still not completely disappeared. However, we are managing to sleep inspite of it. I was not happy with the delivery team. However my understanding is that they were outsourced.

25 februari 2026
Beoordeeld met 5 van de 5 sterren

New bed base bought online

Ordered a new bed base online. Was emailed within days with a delivery date. The bed base was delivered on time by two polite young men. A good service from this company.

24 maart 2026
Beoordeeld met 4 van de 5 sterren

Very reasonable price and good overall quality

Really happy with the reasonable price, overall quality, colour and look of the bed. The headboard is really big and sturdy. Great delivery. I’ve dropped a star just for the slightly flimsy quality of the drawers. They’re only fit for storing lightweight items, which is fine with me, just something for others to be aware of. Overall, I would recommend this bed.

10 september 2025
Beoordeeld met 5 van de 5 sterren

Very satisfied

Very satisfied from ordering divan bed frame the delivery men did what they supposed to do it I will recommend this company to my friends

5 maart 2026
Beoordeeld met 1 van de 5 sterren

Not great

Not great. Bed came broken and cracked. I’ve been offered a £25 refund when we spent over £500 🤣🤣 they did offer to replace but our bed is set up and extremely heavy. Delivery people basically threw the bed into our kitchen with no care at all. Spend a little extra and go with a more well known company

24 maart 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Tried and tried to ring you never…

Tried and tried to ring you never answered
returned my calls . Your delivery men must have dropped off the divan or was never there in the first place a bag of feet ,bed clip and headboard fitting. This made our experience and satisfaction far less than hoped as was desperately wanting to sleep in our bed we only have one clip to hold base's together not sufficient, also fitting the headboard isn't secure. Had to go and purchase feet ,on the day as we really needed a bed.

7 maart 2026
Logo Next Divan

Antwoord van Next Divan

Dear Customer

We are very sorry to hear about your experience and the issues with missing parts. We have emailed you on the email address provided. We will be looking forward to your response so we can resolve this for you as soon as possible.

Kind regards,
Next Divan Team

Beoordeeld met 1 van de 5 sterren

I have sent numerous emails and tried…

I have sent numerous emails and tried to call so many times. They have sent me the wrong colour headboard. No one seems to be coming back to me and then when I ring them it’s the delivery company who keep saying it’s nothing to do with them !!!!

15 maart 2026
Logo Next Divan

Antwoord van Next Divan

Dear Customer,

We are very sorry to hear about your experience and the frustration caused.

We have emailed you and arranged a replacement headboard to be sent out. Please accept our sincere apologies for any inconvenience caused.

Kind regards,
Next Divan Team

Beoordeeld met 1 van de 5 sterren

I am still waiting for the samples l…

I am still waiting for the samples l requested !

11 maart 2026
Logo Next Divan

Antwoord van Next Divan

Dear Customer,

We are sorry to hear you are still waiting for your samples.

We have emailed you regarding this and are currently looking into the matter. Please respond to our email so we can resolve this for you as quickly as possible.

We appreciate your patience and apologise for any inconvenience caused.

Kind regards,
Next Divan Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer