I did the Airport Management course. There is many spelling mistakes throughout the course (forgivable), but during the mock and final exams, there are a lot more spelling mistakes and missed words... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Its been a highly informative and engaging learning experience. I will say it is the best place to learn about Care Support with undustry relevant learning materials, easy to understand visual aids,... Toon meer
Bedrijf heeft geantwoord
Really enjoyed the course, I’ve learnt so much more than I thought I would. It was a hard course to do as had to deal with my own emotions of neglect as a child but it has also been very beneficial. L... Toon meer
Bedrijf heeft geantwoord
I had a great experience with Next Gen Learning’s online course. The platform was easy to use, and the lessons were clear, well organized, and simple to follow. I liked that I could study from hom... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
NextGen Learning offers futuristic learning tailored for emerging leaders. Dedicated to empowering learners, this platform boasts a vast array of courses crafted by industry professionals for personal and professional growth. Dive into a transformative journey, unlocking unparalleled potential and equipping yourself with qualifications & skills designed to lead tomorrow's world.
Contactgegevens
167-169 Great Portland Street, 5th floor, London, W1W 5PF, W1W 5PF, London, Verenigd Koninkrijk
- 020 8124 8053
- info@nextgenlearning.org.uk
- nextgenlearning.org.uk
4,5
Uitstekend
398 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
False advertisement
I purchased a course with them through Groupon, expecting the voucher to cover the full course as advertised. I followed all the steps, registered, and redeemed the voucher without any issues.
However, once inside the platform, I was unable to complete the course or request a certificate unless I paid additional fees. The website keeps prompting you to pay again for things that should have been included, which is very misleading.
What makes this worse is that I didn’t just buy one course — I purchased three (one for myself and two for my colleagues), and all of us had exactly the same experience. That clearly shows this is not a one-off issue but how the system is set up.
I also feel misled by the positive reviews. Based on my experience, they do not reflect the reality of what you actually get after purchase.
Overall, this feels like a bait-and-switch. You pay through Groupon thinking everything is included, only to be asked for more money later. I would not recommend this platform to anyone !
15 april 2026
Review zonder uitnodiging
Antwoord van Nextgenlearning
Dear Amani,
Please accept our sincere apologies for the confusion and frustration this has caused you and your colleagues.
We would like to clarify that if you have previously purchased a certificate or if your specific Groupon deal includes one, you do not have to purchase it again. Our platform may show automated prompts, but these can be bypassed if the certificate is already part of your package.
Our support team is already in contact with you to rectify this and ensure your certificates are processed correctly without any additional fees.
Thank you for your patience while we resolve this for your group.
Regards,
Nextgen Learning
It was easy and very informative.
It was easy and very informative.
I found it very helpful
14 maart 2026
Antwoord van Nextgenlearning
Dear Nabiihah,
Thank you for your feedback! We’re glad to hear you found the course easy, informative, and helpful. We appreciate your support and wish you continued success.
Regards
NextGen Learning Team
Great training and excellent support
I have already completed two courses and I am currently working on the third one. The training content is clear, well-structured, and easy to follow. The customer support is very responsive and helpful whenever needed. Overall, a very good learning experience that I can recommend to others.
7 april 2026
Antwoord van Nextgenlearning
Thank you for your feedback!
We’re glad to hear you’re enjoying the courses and finding the content clear and well-structured. It’s great to know our support team has been helpful. We appreciate your recommendation.
Kind Regards
NextGen Learning Team
Voice is keep missing and if there is a…
Voice is keep missing and if there is a voice you cant really hear it. Moreover, i did not like the fact that it is asking you to pay for certificate as I thought it would be only £4.99 to get your PDF certificate and the option I chose was not available to get my certificate. Also it said that you would have a lifetime access to your course, however, to get life time access you have to pay too. Youtube is the best.
4 april 2026
Review zonder uitnodiging
Antwoord van Nextgenlearning
Thank you for your feedback, and we’re sorry for your experience.
We’ll review the audio quality to ensure it meets our standards. Regarding access, once you purchase a course, you do receive lifetime access—this may not have been clearly communicated, and we appreciate you highlighting it.
Certificate options are optional, but we understand the confusion and will work to improve clarity. Thank you for helping us improve.
Regards
NextGen Learning Team
Logistics management Level 5 was very…
Logistics management Level 5 was very well structured and easy to follow. Worth the cost.
25 maart 2026
Antwoord van Nextgenlearning
Hey there, Kilby!
Thank you for your feedback! We’re delighted to hear that you found the Logistics Management Level 5 course well structured and easy to follow. It’s great to know you found it worth the cost. We truly appreciate your support.
Regards
NextGen Learning Team
Quick service delivery and affordable…
Quick service delivery and affordable course payment rates.
25 maart 2026
Antwoord van Nextgenlearning
Thank you for your feedback!
We’re glad to hear you appreciated our quick service and affordable pricing. We truly value your support.
Regards
NextGen Learning Team
I find Next Gen Learning very helpfull…Excellent Customer Service.
I find Next Gen Learning very helpfull when dealing with their customer service department. I spoke to Jesder on the phone this morning with a course enquiree and found Jesder very helpfull, polite, professional and empathetic.
24 maart 2026
Review zonder uitnodiging
Antwoord van Nextgenlearning
Thank you for your kind feedback!
We’re delighted to hear that you found our customer service helpful and that you were provided polite, professional, and empathetic support. We truly appreciate your support and will be sure to share your feedback with the team.
Regards
NextGen Learning Team
I bought year prime but only allowed to…
I bought year prime but only allowed to do only one course can’t get any other one
17 maart 2026
Antwoord van Nextgenlearning
Hi Samira,
Thank you for bringing this to our attention. The issue you’re experiencing may be related to account syncing or course access settings. Our support team is currently working to resolve this as quickly as possible so you can fully enjoy your membership.
Thank you for your patience.
Kind regards,
NextGen Learning Team
just change Suit to Suite
just change Suit to Suite. spellchecking needed.
20 maart 2026
Review zonder uitnodiging
Antwoord van Nextgenlearning
Hey there, Cris!
Thank you for your feedback and for pointing this out. We appreciate your attention to detail and will review and correct the spelling to ensure everything is accurate.
Regards
NextGen Learning Team
Amazing Training
My experience was great because the team was responsive, professional, and genuinely focused on helping me. Communication was clear throughout the process, and any questions I had were addressed quickly.
One thing the company does especially well is maintaining a customer-first approach. It’s clear that they value feedback and continuously look for ways to improve their service. The overall experience felt smooth and well-organized, which made a strong positive impression.
10 maart 2026
Antwoord van Nextgenlearning
Thank you for your wonderful feedback, Charlie!
We’re delighted to hear that you had a smooth and well-organised experience, and that our team’s responsiveness and clear communication made a positive impact. Your recognition of our customer-first approach means a great deal to us. We truly appreciate your support.
Regards
NextGen Learning Team
All customer service personnel are…
All customer service personnel are very supportive. Jester was the last customer service personnel who helped with my queries. And he was juts amazing
13 maart 2026
Review zonder uitnodiging
Antwoord van Nextgenlearning
Hello Michael!
Thank you for your kind feedback! We’re delighted to hear that you found our customer service team supportive, and we’ll be sure to pass on your appreciation to Jester. We truly appreciate your support.
Kind regards
NextGen Learning Team
great choice of courses
great choice of courses
easy to folllow
great prices
11 maart 2026
Review zonder uitnodiging
Antwoord van Nextgenlearning
Hello there, Katrina!
Thank you for your feedback! We’re glad to hear you appreciated the wide choice of courses, easy-to-follow content, and great pricing. We truly appreciate your support.
Regards
NextGen Learning Team
Everything about Nexgen learning is so…
Everything about Nexgen learning is so easy.
I was having difficulty getting my transcript after a course completion. I reached out to them and they helped me out with sorting in out FOC...
I know I shouldn't put this here but because I was really exited with their help.
And they have great courses with fair fees.
Am recommending them.
13 maart 2026
Review zonder uitnodiging
Antwoord van Nextgenlearning
Thank you for your kind feedback, Eddy!
We’re delighted to hear that you found our platform easy to use and that our team was able to assist you with your transcript. It’s wonderful to know you’re happy with our courses and pricing. We truly appreciate your recommendation and support.
Regards
NextGen Learning Team
Enrolment issue.
Decided to enrol on life membership for £99 and paid by PayPal but was charged £103.99 (apparently this was for lifetime membership and a certificate). The payment went through but there was no acknowledgement on the Nextgen website. I had to go into chat to ask what had happened and was initially told they had not received my payment. Then sent a screenshot and it was then confirmed that I had paid. Okay, only a minor issue but it does affect my trust for your organisation if a simple transaction like this cannot be processed quickly and easily.
13 maart 2026
Review zonder uitnodiging
Antwoord van Nextgenlearning
Hello Wendy,
Thank you for bringing this to our attention, and we’re sorry for the confusion during your enrolment.
As we use a third-party payment gateway, similar to most e-commerce and e-learning platforms, there can occasionally be slight delays between the payment being processed and the confirmation reaching our system. This sometimes results in the payment showing on PayPal before it reflects on our platform.
We’ve confirmed that your payment has been received, and your lifetime membership (including the certificate) is fully active. We’re continuously working to make the process smoother, and your feedback helps us improve.
Thanks again for your patience and understanding.
Best regards,
NextGen Learning Team
Customer Service
the customer service are brilliant and always helpful when solving any concerns. good placed to do top up courses to boost your CV and beat the Job market
12 maart 2026
Review zonder uitnodiging
Antwoord van Nextgenlearning
Hey there, Samantha!
Thank you for your kind feedback! We’re delighted to hear that you found our customer service helpful and supportive. It’s great to know our courses are helping you boost your CV and stay competitive in the job market. We truly appreciate your support.
Regards
NextGen Learning Team
Great Training Experience
I had a really good experience with the online training. The material was clear and easy to follow, and it explained things in a way that made sense. I also liked that the platform was simple to use and made learning convenient. Overall, it was a helpful and well-organized training.
10 maart 2026
Review zonder uitnodiging
Antwoord van Nextgenlearning
Hi Charlie,
Thank you for your feedback! We’re glad to hear you found the training clear, well-organised, and easy to follow. It’s great to know the platform made your learning convenient. We appreciate your support.
Regards
NextGen Learning Team
Issues resolved
Had a couple of issues but All resolved and sorted fast and efficiently. Kept updated every step of the way and Greta customer experience
7 maart 2026
Antwoord van Nextgenlearning
Hello there!
Thank you for your feedback! We’re glad to hear the issues were resolved quickly and that you were kept updated throughout the process. Providing efficient support and a great customer experience is very important to us, and we appreciate your support.
Kind regards,
NextGen Learning Team
Antwoord van Nextgenlearning
Hello there, Matthew!
Thank you for your feedback! We’re glad to hear you had a great experience. We appreciate your support and wish you continued success in your learning journey.
Regards
NextGen Learning
Disappointing, especially the hidden charges for certification.
I found the AI voice supremely irritating, the course content pretty basic and some of the quiz questions ridiculous...not to mention badly worded.
I'm also completely unimpressed at being charged for a PDF certificate having passed the course- what was the "certficate" charge I paid for when I bought the course for, if you're charging me again ( the same price as I paid for the course contents) for a certificate that is basically my details input into a template that you already own? Seems like sharp practice to sell your courses at a special offer price and then charge the same again ( or double for a hard copy) for a certificate, without making it crystal clear at the time of purchase that certification cost more and how much. Who does a course to boost employment chances and doesnt want a certificate at the end ? So its like, dont pay and waste the timecand money already invested, or do pay and basically pay the same cost as the course for a download ? That sucks.Your course is also English centric and some of the info doesn't apply to the Scottish education system, so you might want to include information that covers other areas of the UK ( as I'm sure Ireland and Wales have their own differences) if you're going to call this a UK course.Lastly, your customer service chat is rubbish. You can contact me to ask for a review but you can't contact me to explain your certification charges? Why is that?
27 februari 2026
Antwoord van Nextgenlearning
Thank you for your detailed feedback, Mairi.
We strive to keep course entry costs low while offering optional certification, and we appreciate your suggestion to make pricing clearer at checkout. Your notes on the issues you encountered have been shared with our curriculum team, and we are working to resolve them promptly.
Kind Regards
NextGen Learning Team
So far so good
So far so good, currently doing the SMSTS course.
6 maart 2026
Review zonder uitnodiging
Antwoord van Nextgenlearning
Hi there, David!
Thank you for your feedback! We’re glad to hear that your experience has been positive so far. Wishing you the best as you continue with your SMSTS course.
Regards
NextGen Learning Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.