The representative was was nice. We are trying extremely hard without any success to get our matured annuity in our banking account without success since it reached full maturity on April 8, 2026. We... Toon meer
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Lees wat reviewers zeggen
Elizabeth made a fairly uncomfortable situation seem easy and pleasant. Don't get me wrong---it still cost me more than I wanted, but that's life. Hmmm, dealing with life insurance, that seems a bi... Toon meer
Bedrijf heeft geantwoord
Mary Grace was outstanding! She was most helpful answering questions about my fixed annuity with myself and financial adviser so that I understood since I am now 82 And alone and wasn’t sure about... Toon meer
Bedrijf heeft geantwoord
Cathy L was WONDERFUL. My sister-in-law recently passed away. Because she was the "financial" person in the family, I am now having to take over managing everything she did. Cathy took the time to exp... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Nassau’s business covers four segments: insurance, reinsurance, distribution and asset management. Our insurance segment issues and services annuity, life insurance and Medicare Supplement insurance products. Our corporate offices are in Hartford, Connecticut, and our customer service center is in East Greenbush, New York. For more information, visit www.nfg.com
Contactgegevens
Verenigde Staten
- nfg.com
4,9
Uitstekend
10K reviews
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Needed help changing beneficiary on my…
Needed help changing beneficiary on my policy. The agent was very friendly and helpful. Took care of my needs and got me the forms very quickly. It was a pleasure working with her.
22 april 2026
John really knew his stuff
John really knew his stuff. He was able to walk me through some complex issues and explain possible options. I have delt with a few in this organization... he is by far the best!
22 april 2026
Mary Grace was awesome so very helpful…
Mary Grace was awesome so very helpful and understood my needs
22 april 2026
Elizabeth is an amazing representative
Elizabeth is an amazing representative. I appreciate her clear information to allow me to make educated decisions on my policy.
22 april 2026
Dawn was professional and quickly…
Dawn was professional and quickly answered all my questions.
22 april 2026
It was great service
It was great service. She was very professional and courtesy taking the time to answer all my questions thoroughly.
22 april 2026
The representative was was nice
The representative was was nice. We are trying extremely hard without any success to get our matured annuity in our banking account without success since it reached full maturity on April 8, 2026. We have yet to receive our matured annuity from Nassau. It’s not the man we talked to problem but he understands how frustrating this has become.
22 april 2026
RMD resubmission
Assuming that all goes as discussed, I've resubmitted my request/package for RMD... Ben B was most helpful
22 april 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Customer Service Quality
Dawn H was friendly, quick, and efficient! I always call once a month to make a loan payment and the representatives are always great to work with!
22 april 2026
Antwoord van Nassau Financial Group
We're happy to hear that our team member was friendly, quick, and efficient! We appreciate you sharing your positive experiences with our representatives.
Very helpful and I got the information…
Very helpful and I got the information I needed.
22 april 2026
Good customer care thank you
21 april 2026
The person I spoke with was excellent
The person I spoke with was excellent. Very helpful and knowledgeable.
22 april 2026
Elizabeth made a fairly uncomfortable…
Elizabeth made a fairly uncomfortable situation seem easy and pleasant. Don't get me wrong---it still cost me more than I wanted, but that's life. Hmmm, dealing with life insurance, that seems a bit ironic, lol. She is a treasure for your company.
21 april 2026
Antwoord van Nassau Financial Group
We're happy to hear that Elizabeth made your experience easy and pleasant. Thank you for your feedback.
Christina was very competent with her…
Christina was very competent with her answers and made me feel that I was in good hands.
Keep up the good work!
21 april 2026
Antwoord van Nassau Financial Group
We're happy that you felt well-supported by our team's knowledge. We appreciate you sharing your positive experience with us!
Derren reviewed the many papers and…he had called the company and received good explanations for fir such.
Derren reviewed the many papers and explained such. He and Janet help fill them out stating what we wanted to do with the financials. PHL for Restructuring and Rehabilitation was confusing to us.
21 april 2026
Very great communication and…
Very great communication and understanding to all of the people I talked to. They are awesome!
21 april 2026
The representative was very polite and…
The representative was very polite and professional. She answered my questions and I appreciate the service. Was on hold for 35 minutes to reach a person, but that is not her fault.
21 april 2026
Antwoord van Nassau Financial Group
We're happy to hear that the representative was helpful and professional! We appreciate your feedback and are sorry about the long wait time during this busy period.
The nice lady i spoke to
The nice lady i spoke to, was very helpful. She took her time to make sure i understood everything!. she was very nice and knowledgeable.
21 april 2026
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