My main problem has been with my bank, which then caused my problem w/Nassau, and I've been reticent to contact NFG since. Sheila E (not the drummer, LOL) made everything PERFECT again. Answered all,... Toon meer
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Lees wat reviewers zeggen
I wasn't put on hold for a very long time altho the automated reply indicated high volume of call. Cathy L, the agent who assisted me was very patient with my questions. I have a hearing disability... Toon meer
Katie N was fantastic as she simplified the meaning of "Cash Value" "Paid-up Additions" and provided exact data for me with these and other elements of my whole life policy (including my monthly payme... Toon meer
Robin gave me answers to all of my questions re my dividends and balances and helped me to complete a payment and change an address. All was handled so professionally. She gave me necessary contact i... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Nassau’s business covers four segments: insurance, reinsurance, distribution and asset management. Our insurance segment issues and services annuity, life insurance and Medicare Supplement insurance products. Our corporate offices are in Hartford, Connecticut, and our customer service center is in East Greenbush, New York. For more information, visit www.nfg.com
Contactgegevens
Verenigde Staten
- nfg.com
4,9
Uitstekend
12K reviews
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Outstanding customer service
Elizabeth did an excellent job with my case. She was clear with her words, explained everything well, and was very pleasant to talk with. She also made a smart recommendation to update my beneficiary information. My phone call could not have been handled in a better manner.
22 september 2026
The person that helped me was very…
The person that helped me was very knowledgeable and helpful
21 september 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Kathy was very helpful and eager to…
Kathy was very helpful and eager to answer all my questions. She gave me suggestions and options on how to advise my client regarding the issue I was calling about. She also gave me some tips to convey to my client on how to avoid this situation from happening in the future.
22 september 2026
Antwoord van Nassau Financial Group
We're so glad to hear our team provided such helpful advice and useful tips. We appreciate you sharing your positive experience with us!
I got my question very fast
I got my question answer very fast and very clear and the lady was very nice and knowledgeable
22 september 2026
Great Customer Service
Great CS, she took care of everything and was extremly polite and nice.
22 september 2026
My representative was just plain wonderful
My representative was knowledgable, professional, efficient and just plain wonderful!
22 september 2026
Robin is great!
Robin is always a pleasure to speak with.
She is extremely kind, patient and very knowledgeable.
22 september 2026
Very helpful with all the help I needed…
Very helpful with all the help I needed to make my payment
21 september 2026
Debbie D
Debbie D. Was the representative that assisted myself and my husband. She was very very helpful in explaining the conditions under which we called. It was refreshing speaking to someone who was so knowledgeable.
21 september 2026
Antwoord van Nassau Financial Group
We're so glad to hear about your positive experience with our team. It's wonderful that Debbie provided such clear and helpful assistance. We appreciate your kind words!
Angela was my last helper starting with…
Angela was my last helper starting with Tenia then Tisha all these ladies were precious in helping me thanks 🙏 😊
21 september 2026
Joann Jones was very helpful when I…
Joann Jones was very helpful when I called regarding illustrations and quotes. She is efficient, smart and courteous, and eager to help. I was very appreciative. Thanks, Fran Sisco
21 september 2026
Robin was knowledgeable
Robin was knowledgeable, professional and very helpful. She explained all my options very clearly.
21 september 2026
Elizabeth was absolutely fabulous and…
Elizabeth was absolutely fabulous and professional on the phone with me with my questions on the phone
she for sure gets 25 Stars out of 5 for that Call.!!!
i hope i get her again on OCT 2nd, 2026 when i call again
21 september 2026
Wanted to surrender my life insurance
Wanted to surrender my life insurance, DAwn H helped me and I had my forms in minutes.
21 september 2026
John was a pleasure to deal with
John was a pleasure to deal with. he was very informative, respectful and handle my request with ease and professionalism. Great job, John!
21 september 2026
Elizabeth was professional and answered…
Elizabeth was professional and answered all my questions!
21 september 2026
Debbie is the best! Debbie was very knowledgeable and was…
Debbie was very knowledgeable and was able to answer all my questions. She is very kind and patient.
16 september 2026
Antwoord van Nassau Financial Group
We're so glad to hear that our team member was knowledgeable and able to answer all your questions. It's wonderful to know they were kind and patient with you.
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