Nikon Reviews 301

Needed a few minor repairs for 3 Nikon D7500 cameras. I was very impressed with the service, in particular being able to monitor the progress of each individual camera. Superb customer service.

Nikon always reach my expectations not only with loan of new lenses but also with good repair service. For me it’s working and I am happy to be part of Nikon family

Great service from Nikon UK, the damaged camera was collected, repaired and returned all within the quoted time scale. The price was also extremely reasonable for all the repairs carried out.
I was kept up to date on the progress of the repair, and received regular emails from the service department.
The camera was returned in perfect condition and also given a full service.
I would definitely recommend Nikon UK, if you require a repair or service of your equipment.

Nikon quoted me £61 and up to a 21 day turn around to clean my Z7 sensor. The camera was returned in under 10 days and as always they had done a good job.
I've had several repairs done by Nikon over the years and I've always been satisfied with the work and price, so yes I wouldn't hesitate to recommend them.

Anastasia, Maria and and all the team at Nikon are incredible.
What an amazing Brand with amazing customer service for amazing products
Love it!!!!

I sent my Nikon camera body for a service and a new shutter mechanism. Even though the parts had to be shipped in from elsewhere and the repair took longer that expected, Nikon kept me up to date with it's progress and they also provided me with a replacement camera body while mine was being repaired. Everything went really smoothly in terms of the collection and return of my camera and I am very happy with the experience.

Great repair service, with excellent communication throughout. Highly recommended.

My binoculars needed a repair under the warranty they were collected by UPS and the repair was completed quickly and returned and they are like new again.
Thank You

Fantastic service from start to finish.

My Nikon D750 came back spotless, like new.

Definitely recommend

I sent my camera to Nikon asking for a service as it has been playing up, and asking them to tell me what it needed, they replied as I expected that it had had some hard use over the years and told me some of the things that were needed, and I received a fresh quote, telling them to go ahead was a no brainer, it came back like a new camera, love it!

Excellent repair and good value. My D7200 camera is now as good as new!

Repair of my main camera body was done very quickly and the camera came back looking like new, cleaned sensor and the firmware upgraded. Absolutely 1st class service done in a fast turnaround time (8 days) I have also purchased murmurous items from the online store, which have always delivered quickly by UPS.

My binoculars were accidentally damaged, still within 10 year parts warranty but no long an active product. As could not be repaired I was offered replacement pair of newer version for price of labour had repair been possible. Kept informed throughout process and delivery was sorted speedily.

Had my camera and a lens in for service, First time I've ever done this. I was impressed with the communication from Nikon, they kept me informed at every stage of the process. They gave me a price as to what the cost would be for the service, so I had no shock at the end. They also replaced my lens for a new one as spare parts for my original one would be months down the line, this was for the price of the service, I was speech less and well chuffed, thanks Nikon.

Bought from Nikon UK but despatched
In the NETHERLANDS.
BOUGHT MORE ITEMS SINCE VIA UPS
DELIVERY WITHIN THREE DAYS

Nikon customer service were very helpful getting some binoculars repaired.
This was done quickly and under warranty with good communication throughout the process.
I was also pleased because the Nikon binoculars are the best I’ve ever owned.

Had to send my D850 in for repair and a service by NPS; the whole process was dealt with extremely efficiently from start to finish, with great communication throughout - necessary as there was a delay while a required part was sent from Japan. Not the cheapest solution, but up there certainly with the very best and worth every penny.

My binoculars needed to be repaired and Nikon tried to repair but were unable so l was offered a new pair which was very impressive

I've used my compact Nikon 8x20 bins for survey work in the mountains for years and the focus wheel had become loose. Even though it was out of warranty and the parts were no longer covered, the workshop in the UK offered to send them to Europe to see if they could be repaired. And they were repaired and returned, all for £56 with no extra charge for shipping to and from Europe. Maria Ramzan in the UK office was particularly helpful throughout.

Long and delayed delivery of my order. Totally unhelpful customer service who told me what I can already read from the tracking. No further explanation of the delays, or when will I expect the delivery. They even told me that they will send a followup email if they are finished investigating the delay but I did not even receive any update from them. I am very much into nikon products but your customer service is abysmal! They also used most awful UPS as delivery service, which does not provide you of any updates, especially when it is out for delivery and they added to the tracking that I missed the delivery but I did not even hear them ring my flat, and they have written that it was the second time they tried to deliver but it was just the first attempt, which they did not even attempt to deliver. Their UPS delivery drivers are liars.