Nikon Reviews 

Extremely easy to follow progress on repair through online interactive process at one stage had to call due to myself not having on line log in details but very quick response and once item was repaired and bill settled item was back within a couple of days. Couldn’t ask for more and bill was very reasonable, so many thanks to the NIKON team.

I just wanted to thank Nikon for their incredible service. In the past, I have used third-party repair authorities. But the service that Nikon offer is far superior and I found that, in the event that the repair could not be undertaken, I received the voucher and they disposed of the defective item. I’m really impressed by the service that they’ve offered thus far and the repairs they undertook on my recent submission exceeded all expectations.

Always respond within 24 hours to acknowledge the query; follow up from the boffins looking at the issue usually comes back with report well ahead of time, weeks ahead in this instance.
Faulty battery replaced under warranty and received with circa 72 hours.
So far in my decades of Nikon ownership, nothing but praise

I wanted to get my binoculars repaired but they were obsolete with no spares available. I was offered a good deal on a new pair which was great as they came in a very short time.

I recently purchased a pre-loved Z8 and when I checked on the Nikon website discovered that the previous owner had not had the requisite factory recall repairs made (the lug coming unscrewed).
I logged my details on the Nikon UK website and was sent by return a prepaid shipping voucher.
Sent it off and within a mater of days was contacted to say it had been carried out was I going to be in to receive the camera. As it happens I was away for a week so Nikon service kept the camera, rang to confirm I was back before sending it.
Overall an excpetional service. Very Helpful and efficient.

Needed a few minor repairs for 3 Nikon D7500 cameras. I was very impressed with the service, in particular being able to monitor the progress of each individual camera. Superb customer service.

Nikon always reach my expectations not only with loan of new lenses but also with good repair service. For me it’s working and I am happy to be part of Nikon family

Great service from Nikon UK, the damaged camera was collected, repaired and returned all within the quoted time scale. The price was also extremely reasonable for all the repairs carried out.
I was kept up to date on the progress of the repair, and received regular emails from the service department.
The camera was returned in perfect condition and also given a full service.
I would definitely recommend Nikon UK, if you require a repair or service of your equipment.

Nikon quoted me £61 and up to a 21 day turn around to clean my Z7 sensor. The camera was returned in under 10 days and as always they had done a good job.
I've had several repairs done by Nikon over the years and I've always been satisfied with the work and price, so yes I wouldn't hesitate to recommend them.

Anastasia, Maria and and all the team at Nikon are incredible.
What an amazing Brand with amazing customer service for amazing products
Love it!!!!

I sent my Nikon camera body for a service and a new shutter mechanism. Even though the parts had to be shipped in from elsewhere and the repair took longer that expected, Nikon kept me up to date with it's progress and they also provided me with a replacement camera body while mine was being repaired. Everything went really smoothly in terms of the collection and return of my camera and I am very happy with the experience.

Great repair service, with excellent communication throughout. Highly recommended.

My binoculars needed a repair under the warranty they were collected by UPS and the repair was completed quickly and returned and they are like new again.
Thank You

Fantastic service from start to finish.

My Nikon D750 came back spotless, like new.

Definitely recommend

I sent my camera to Nikon asking for a service as it has been playing up, and asking them to tell me what it needed, they replied as I expected that it had had some hard use over the years and told me some of the things that were needed, and I received a fresh quote, telling them to go ahead was a no brainer, it came back like a new camera, love it!

Excellent repair and good value. My D7200 camera is now as good as new!

Repair of my main camera body was done very quickly and the camera came back looking like new, cleaned sensor and the firmware upgraded. Absolutely 1st class service done in a fast turnaround time (8 days) I have also purchased murmurous items from the online store, which have always delivered quickly by UPS.

My binoculars were accidentally damaged, still within 10 year parts warranty but no long an active product. As could not be repaired I was offered replacement pair of newer version for price of labour had repair been possible. Kept informed throughout process and delivery was sorted speedily.

Had my camera and a lens in for service, First time I've ever done this. I was impressed with the communication from Nikon, they kept me informed at every stage of the process. They gave me a price as to what the cost would be for the service, so I had no shock at the end. They also replaced my lens for a new one as spare parts for my original one would be months down the line, this was for the price of the service, I was speech less and well chuffed, thanks Nikon.

Nikon customer service were very helpful getting some binoculars repaired.
This was done quickly and under warranty with good communication throughout the process.
I was also pleased because the Nikon binoculars are the best I’ve ever owned.