Nordspur Reviews 

93
TrustScore 1.5 uit 5

1,3

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Beoordeeld met 1 van de 5 sterren

Dreadful. V poor quality item dispatched from China (not Netherlands!). As others, took weeks to arrive, did not match images, in dispute to have return postage paid. Offered 25% refund to keep item w... Toon meer

Beoordeeld met 1 van de 5 sterren

Such a bad dealers , fraudsters and fake company.No company records on company house UK.Contact number given on their website doesn't exists.I wonder how they exists on the websites without any record... Toon meer

Beoordeeld met 1 van de 5 sterren

Oh dear, oh dear! Slow delivery, poor quality, faulty, not as pictured or described, very loathe to refund and offered a 20% refund only in recompense; eventually upped this to 40% but as yet have... Toon meer

Beoordeeld met 1 van de 5 sterren

Same experience as many. Plenty replies about replacing product, but no evidence they were ever going to actually act on any reply, eventually you realise you’re in an endless loop. And all messages f... Toon meer


Contactgegevens

1,3

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TrustScore 1.5 uit 5

93 reviews

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1,3

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(93)

93 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

I wish I had read the Trustpilot…

I wish I had read the Trustpilot reviews before ordering from Nordspur! I had been looking for a 2-in-1 running shorts and running tights for a while, when I came across Nordspur via a search engine. The website looks great, the items look great. However, the dispatch and delivery speeds are painfully slow, as the items are shipped from China. When the running gear eventually arrived, it looked cheap, and I found wearing it uncomfortable. There is no Nordspur branding on the items at all, which makes me suspect these running shorts/tights are probably made for other companies too. Given the reviews from others, I couldn't even be bothered to return them. No doubt Nordspur will give a one line response to this review, just like the other critical reviews, along the lines of "sorry, we will look into this.".

11 januari 2026
Review zonder uitnodiging
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Antwoord van Nordspur

Hello Dave, we’re sorry to hear that you’re disappointed with your experience. Please contact our customer support with your order details so we can review this for you.

Beoordeeld met 1 van de 5 sterren

Thieves simple

Thieves simple. Do not buy anything will not turn up. And then they want to give you half the money back. Thieves

29 januari 2026
Review zonder uitnodiging
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Antwoord van Nordspur

Hello Amir, we’re sorry to hear about your experience. Please reach out to our customer support with your order details so we can look into this for you.

Beoordeeld met 1 van de 5 sterren

Items took a very long time to arrive and returns to china!

Items took a very long time to arrive. Quality was poor and when I tried to return I was advised to return to an address in china at my expense. The website clearly states that returns are to the Netherlands!!
Will not be buying from this company again.

16 januari 2026
Review zonder uitnodiging
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Antwoord van Nordspur

Thanks for your feedback, Kay. We’re looking into this.

Beoordeeld met 1 van de 5 sterren

Avoid at all costs

Avoid at all costs.
Ships from China, poor quality. Returns have to be paid for and takes months.

12 december 2025
Review zonder uitnodiging
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Antwoord van Nordspur

Hi Liz, thanks for sharing your feedback. We’ll take this into account and review it internally.

Beoordeeld met 5 van de 5 sterren

Useful light without being harsh

The string lights give off enough light to be useful without being harsh or blinding. It’s a small thing but it makes them much more practical.

29 december 2025
Review zonder uitnodiging
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Antwoord van Nordspur

Thanks for sharing this, Felix. Good to hear the light hits that balance between practical and comfortable.

Beoordeeld met 1 van de 5 sterren

First they are a china based company…

First they are a china based company saying they are uk based. They lie about despatching orders when they have not. Any returns you have to pay to send back to China. I have been waiting three weeks so far for order.
I suspect now when I can my order it would probably be as much use as a toy in a Christmas cracker.
Avoid these Chinese lieing thieves at all costs.
It is up to you, but you have been warned.

1 januari 2026
Review zonder uitnodiging
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Antwoord van Nordspur

Thank you for your review, Mark. We’ve read this and are looking into it.

Beoordeeld met 1 van de 5 sterren

Shocking quality and colour doesn’t match site

Unfortunately I searched for the company after I’d placed the order and that was a big mistake on my part. Yes, the items arrived, albeit after after Christmas but the quality is shocking at best and the colour does not match the website at all. I’ll be claiming a refund through credit card if I don’t get a refund directly. Avoid at all costs

30 december 2025
Review zonder uitnodiging
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Antwoord van Nordspur

Thank you for your feedback, Rob. We’re looking into this internally.

Beoordeeld met 1 van de 5 sterren

Awful

Awful. Ordered gloves well before Christmas and they arrived on the 29th December. They were such poor quality so I asked for a refund and they offered me a 30% instant refund. Supplied from China so take an age to arrive.

29 december 2025
Review zonder uitnodiging
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Antwoord van Nordspur

Thank you for your review, Ross. We’ll look into this.

Beoordeeld met 1 van de 5 sterren

Don’t be fooled by this company…

Don’t be fooled by this company website. Like another reviewer I thought I was buying a good quality top but in fact it is really poor quality and they sent wrong colour. Diabolical customer service so they’ve got what they want. My money. I’ve no energy left to keep emailing them. Trading Standards needs to take a look at their business practices

If you really take this on board you would refund me

18 december 2025
Review zonder uitnodiging
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Antwoord van Nordspur

Thank you for sharing your experience, Avril. We’ll take this on board.

Beoordeeld met 1 van de 5 sterren

Scam-avoid

As per the other reviews, I thought it was ordering a quality item from a hiking company. Turns out this is actually poor quality items shipped from China. The shipping indicates it will be with you rapidly, but actually it takes weeks. Item itself isn't worth buying. Cant have a refund. Just avoid. Wish I had checked the reviews first as ive been conned for Christmas.

19 december 2025
Review zonder uitnodiging
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Antwoord van Nordspur

Thank you for your review, Alex. We’ll look into this further.

Beoordeeld met 1 van de 5 sterren

Rubbish

According to the tracking link, the item never left China. The customer service number was a fake. Emails were replied to, but never addressed my request for a refund - presumably written by AI. Don't go near this website.
Update - I did get a refund in then end, but only after waiting a month, and writing several emails quoting UK consumer law. Would not recommend.

17 december 2025
Review zonder uitnodiging
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Antwoord van Nordspur

Thank you for your feedback, Isabel. We’re reviewing this internally.

Beoordeeld met 1 van de 5 sterren

DO NOT BUY FROM THIS WEBSITE

DO NOT BUY FROM THIS WEBSITE! Absolutely shocking. The 'Nordic' website is a facade as its all shipped from China. The jacket took weeks to arrive. I ordered 2XL. Honestly it was more like a medium. The cuffs were almost at my elbows. They won't give me a refund. They just keep messaging offering me a 20% refund to walk away. The other option is to send it back to China at my own expense. Nothing but 100% lies, deception and BS! Cannot wait to see what BS response they post but I know it'll be disingenuous! Total scam!

28 oktober 2025
Review zonder uitnodiging
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Antwoord van Nordspur

Thank you for your review, Richard. We’re reviewing this internally.

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