I ordered a plunger as spare part at Norris Steam. Unfortunately I ordered the wrong size. It is worth to mention that it was no matter for them to do a replacement without additional shipping cost... Toon meer
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I've been using Norris Steam for the past few years, and I'm always very pleased with the fast and courteous service. Good quality products at very reasonable prices. Highly recommended. Thanks, B... Toon meer
Bedrijf heeft geantwoord
Excellent & quick service I ordered items late evening and next morning I had a phone call from Robert about my order as he was packing it , he called me and asked me questions making sure I ordered... Toon meer
Bedrijf heeft geantwoord
We bought an excellent industrial steam iron. The team has been very quick and helpful, very patient over the phone and taking time to answer questions via e-mail, happily recommend them!
Bedrijfsgegevens
Geschreven door het bedrijf
For over 50 years Norris Steam London Ltd have been industry leaders in offering a wide range of professional and commercial pressing machinery and clothes steamers. We are the official UK agents for the following well known established and renowned companies; Jiffy Steamers, Jacobson Products, Due Effe Irons, Stirovap Pressing Equipment, CEME Solenoids. We offer fast and secure delivery to the UK including a wide range of other European locations. For any international orders, please get in touch for a quote. Our secure e-commerce website is designed to help you find information concerning our current product range complete with prices and information. You will also find information regarding Norris Steams’ history and our contact details.
Contactgegevens
Unit 8, Seven Acres Business Park, Seven Acres Avenue, Takeley, CM22 6PR, Essex, Verenigd Koninkrijk
- 020 7923 4345
- sales@norrissteam.co.uk
- norrissteam.co.uk
4,9
Uitstekend
112 reviews
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Great service will use again.
14 november 2018
Review zonder uitnodiging
Always excellent service
6 november 2018
Review zonder uitnodiging
Excellent servises
23 oktober 2018
Review zonder uitnodiging
Wonderful service
Excellent business to deal with, very helpful, and the element arrived very quickly . I will use you again , Many thanks Gordon
21 oktober 2018
Review zonder uitnodiging
Great Iron
Great iron! Easy to use and perfect results.
Plus swift delivery. Thank you.
24 september 2018
Review zonder uitnodiging
Always had very good service.
21 september 2018
Review zonder uitnodiging
Excellent cooperation
I ordered a plunger as spare part at Norris Steam. Unfortunately I ordered the wrong size. It is worth to mention that it was no matter for them to do
a replacement without additional shipping costs.
I can recommend this Company. Many thanks to Rob.
6 september 2018
Review zonder uitnodiging
Great product and fast delivery.
4 september 2018
Review zonder uitnodiging
Well made
Well made, very effective iron and ironing board which gives a superb professional finish to all clothing alterations and repairs
4 september 2018
Review zonder uitnodiging
I ordered a dry tailoring iron 5 kg
I ordered a dry tailoring iron 5 kg. The goods was delivered fast and in good quality, provided information during delivery was fine. Just the previous e-mail communication was not so fluent. Also I found a bit disappointing that the iron is just 4,3 kg.
2 september 2018
Review zonder uitnodiging
Excellent
Everything perfect. Fast delivery.Friendly staff.Good experience
20 augustus 2018
Review zonder uitnodiging
Good quality and services
15 augustus 2018
Review zonder uitnodiging
Prompt and efficient service
We use Norris Steam regularly and have never been disappointed by their products or service.
13 augustus 2018
Review zonder uitnodiging
Easy and reliable
Easy and reliable, just what you want when running a business
29 juli 2018
Review zonder uitnodiging
Wonderful website
Wonderful website. Ordered my iron, no fuss arrived the next day as promised
8 juli 2018
Review zonder uitnodiging
Still haven't got it
Firstly, I wanted to find out the weight of the iron, so I used whatsapp as directed, but nobody responded. Secondly, I bought home ironing system 7th of June and I still haven't received it. Very disappointed.
18 juni 2018
Review zonder uitnodiging
Antwoord van Norris Steam Services (London) Ltd
Dear Sirs
I am very sorry for your disappointment in our service.
With regards your issue of the weight of the iron, this is shown on our website in the product description. We do recommend to all clients that they email or telephone any questions they may have. We use Whatsapp primarily to allow clients to send photos from their mobile devices.
With regards your order, I can only apologise that you have not received the goods. We do state on our websites T&C's (number 27) When payments are made by direct bank transfer from the client we request that the client confirms the payment has been made with reference (invoice number) by email to sales@norrissteam.co.uk to avoid any delays in having the goods shipped. The reason for this is our accounts and order processing teams are separate.
I have looked in to this now and can confirm payment has been received and the goods have been shipped to you today.
Again, I can only apologise for any delays and if you require any further assistance please contact me directly at robert@norrissteam.co.uk
Many thanks for your order!
Robert Shepherdson
Managing Director
Great product
Great product, unbeatable price. Fast and smooth delivery
12 juni 2018
Review zonder uitnodiging
Great speedy service
Great speedy service, very happy with the product thank you!
12 juni 2018
Review zonder uitnodiging
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