I ordered a plunger as spare part at Norris Steam. Unfortunately I ordered the wrong size. It is worth to mention that it was no matter for them to do a replacement without additional shipping cost... Toon meer
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I've been using Norris Steam for the past few years, and I'm always very pleased with the fast and courteous service. Good quality products at very reasonable prices. Highly recommended. Thanks, B... Toon meer
Bedrijf heeft geantwoord
Excellent & quick service I ordered items late evening and next morning I had a phone call from Robert about my order as he was packing it , he called me and asked me questions making sure I ordered... Toon meer
Bedrijf heeft geantwoord
We bought an excellent industrial steam iron. The team has been very quick and helpful, very patient over the phone and taking time to answer questions via e-mail, happily recommend them!
Bedrijfsgegevens
Geschreven door het bedrijf
For over 50 years Norris Steam London Ltd have been industry leaders in offering a wide range of professional and commercial pressing machinery and clothes steamers. We are the official UK agents for the following well known established and renowned companies; Jiffy Steamers, Jacobson Products, Due Effe Irons, Stirovap Pressing Equipment, CEME Solenoids. We offer fast and secure delivery to the UK including a wide range of other European locations. For any international orders, please get in touch for a quote. Our secure e-commerce website is designed to help you find information concerning our current product range complete with prices and information. You will also find information regarding Norris Steams’ history and our contact details.
Contactgegevens
Unit 8, Seven Acres Business Park, Seven Acres Avenue, Takeley, CM22 6PR, Essex, Verenigd Koninkrijk
- 020 7923 4345
- sales@norrissteam.co.uk
- norrissteam.co.uk
4,9
Uitstekend
112 reviews
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Got an excellent service from Norris…
Got an excellent service from Norris Steam. I found their website a bit awkward to order from but the items were dispatched quickly and safely. Products are of the highest quality and work wonderfully well. Many thanks!
23 mei 2018
Review zonder uitnodiging
Service good, product not!
Customer service provided by Norris Steam was good and the request to return the item was accepted promptly without a quibble so would actually give them 4 stars.
But don’t waste your money on this item. I had really high hopes for the Jiffy steamer 2000. But it takes longer to steam a shirt than to iron one and on top of the extra time spent the finish is poor and creases stil evident. This is a complete con! One star for the product.
17 mei 2018
Review zonder uitnodiging
Fab service as always 😃
15 april 2018
Review zonder uitnodiging
Good Service
Good Service. Ordered and dispatched quickly. Well packaged. All good.
10 april 2018
Review zonder uitnodiging
We bought an excellent industrial steam…
We bought an excellent industrial steam iron. The team has been very quick and helpful, very patient over the phone and taking time to answer questions via e-mail, happily recommend them!
3 april 2018
Review zonder uitnodiging
Bad customer service
Didn´t get any answer to email. Item that I ordered was broken.
20 maart 2018
Review zonder uitnodiging
Antwoord van Norris Steam Services (London) Ltd
Dear Sirs
I’m sorry that you have been let down by your order.
I would be very grateful if you could please email me directly with details of your order and I can look at this for you.
My email address is Robert@norrissteam.co.uk
Many Thanks
Robert Shepherdson
Managing Director
Norris Steam Services Ltd
Super seller ,very professionnal.
Super seller ,very professionnal.
Très bon vendeur, très pro !
17 maart 2018
Review zonder uitnodiging
Fast and fautless thanks.
12 maart 2018
Review zonder uitnodiging
Would recommend.
5 maart 2018
Review zonder uitnodiging
Great service
20 februari 2018
Review zonder uitnodiging
easy and good quality
17 februari 2018
Review zonder uitnodiging
Parts arrived on time.
16 februari 2018
Review zonder uitnodiging
Speedy Service
Great website to use. All items arrived well packaged and promptly the morning after ordering.
12 februari 2018
Review zonder uitnodiging
Great service, but....
Had a great service from the website and the order arrived very quickly. My only reason for not awarding stars was the fact I had an enquiry regarding the spares I needed and the enquiry was via message system, unfortunately it took 5 days to get an answer and I had already placed the order and was in possession of the spares
23 januari 2018
Review zonder uitnodiging
Antwoord van Norris Steam Services (London) Ltd
Hi Chris
Thank you for taking the time to leave your review, your feedback is very important to us. I can only apologise that it took so long to get a reply through our messaging service. This is still quite a new feature to our website which clients use mainly to upload images of parts they require, we aim to reply to all messages within 24 hours.
I hope that you are pleased with the goods you received and the delivery was to your expectations. I also hope that you would use our services in the future.
If you require any future assistance please contact me the direct email address below and I would be happy to help,
Many thanks for your custom.
Robert Shepherdson
Director
robert@norrissteam.co.uk
Ordered and came next day.
22 januari 2018
Review zonder uitnodiging
Antwoord van Norris Steam Services (London) Ltd
Hi Mark
Thanks for your order and the feedback!
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Very quick service and delivery
5 januari 2018
Review zonder uitnodiging
Antwoord van Norris Steam Services (London) Ltd
Dear Mrs Foster
Your feedback is greatly appreciated.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
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