I ordered a plunger as spare part at Norris Steam. Unfortunately I ordered the wrong size. It is worth to mention that it was no matter for them to do a replacement without additional shipping cost... Toon meer
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I've been using Norris Steam for the past few years, and I'm always very pleased with the fast and courteous service. Good quality products at very reasonable prices. Highly recommended. Thanks, B... Toon meer
Bedrijf heeft geantwoord
Excellent & quick service I ordered items late evening and next morning I had a phone call from Robert about my order as he was packing it , he called me and asked me questions making sure I ordered... Toon meer
Bedrijf heeft geantwoord
We bought an excellent industrial steam iron. The team has been very quick and helpful, very patient over the phone and taking time to answer questions via e-mail, happily recommend them!
Bedrijfsgegevens
Geschreven door het bedrijf
For over 50 years Norris Steam London Ltd have been industry leaders in offering a wide range of professional and commercial pressing machinery and clothes steamers. We are the official UK agents for the following well known established and renowned companies; Jiffy Steamers, Jacobson Products, Due Effe Irons, Stirovap Pressing Equipment, CEME Solenoids. We offer fast and secure delivery to the UK including a wide range of other European locations. For any international orders, please get in touch for a quote. Our secure e-commerce website is designed to help you find information concerning our current product range complete with prices and information. You will also find information regarding Norris Steams’ history and our contact details.
Contactgegevens
Unit 8, Seven Acres Business Park, Seven Acres Avenue, Takeley, CM22 6PR, Essex, Verenigd Koninkrijk
- 020 7923 4345
- sales@norrissteam.co.uk
- norrissteam.co.uk
4,9
Uitstekend
112 reviews
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quick easy to order
quick easy to order. Great communication through the whole process. will use again
3 januari 2018
Review zonder uitnodiging
Antwoord van Norris Steam Services (London) Ltd
Hi Debbie
Thank you very much for your feedback.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Order received in two days
Order received in two days. When you need a piece of equipment you need it now. Well done Norris
25 december 2017
Review zonder uitnodiging
Antwoord van Norris Steam Services (London) Ltd
Dear Steve
Thank you for your order and your feedback.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
great service
21 november 2017
Review zonder uitnodiging
Antwoord van Norris Steam Services (London) Ltd
HI Nico
Thank you very much for your feedback.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
excellent service
I ordered a new generator.
It was simple to order, and I could see exactly what I was purchasing.
It arrived very quickly with no hassle.
9 november 2017
Review zonder uitnodiging
Antwoord van Norris Steam Services (London) Ltd
Dear Alison
Thank you very much for your order and your review. Your feedback is very important to us and I'm glad your happy with the service you received.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Excellent service
1 november 2017
Review zonder uitnodiging
Antwoord van Norris Steam Services (London) Ltd
Dear Elena
Thank you for your order and your feedback.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Very good service.Thanks
28 oktober 2017
Review zonder uitnodiging
Antwoord van Norris Steam Services (London) Ltd
Dear Aristida
Thank you for your order and your review, your feedback is very important to us.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Antwoord van Norris Steam Services (London) Ltd
Hi Derek
I'm glad you are happy with your service, thank you very much for your feedback.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Good service and communication their …
Good service and communication their steam flex hoses are excellent.
18 oktober 2017
Review zonder uitnodiging
Antwoord van Norris Steam Services (London) Ltd
Hi John
Thank you for your feedback, your review is very important to us.
We look forward to be of service in the future.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
I had an error ordering a spare part …
I had an error ordering a spare part -my fault. Problem was corrected with minimum fuss and correct part supplied with awesome efficiency. Most impressive.
13 oktober 2017
Review zonder uitnodiging
Antwoord van Norris Steam Services (London) Ltd
Dear Sirs
Thank you very much for taking the time to leave your feedback, your review is very important to us.
I'm glad that we were able to assist in correcting your order.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Never fail to deliver on time
Never fail to deliver on time . thank you. until next time
8 oktober 2017
Review zonder uitnodiging
Antwoord van Norris Steam Services (London) Ltd
Dear Cricely
Thank you very much for your feedback.
We look forward to be of service in the future.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Excellent & quick service
Excellent & quick service
I ordered items late evening and next morning I had a phone call from Robert about my order as he was packing it , he called me and asked me questions making sure I ordered the right items for my business. Next day I had my order with me. Always happy with Norris Steam. I buy stuff from them for years and I wouldn't go anywhere else :) Thank you
18 september 2017
Review zonder uitnodiging
Antwoord van Norris Steam Services (London) Ltd
Dear Sona
Thank you for your feedback and your comments.
I remember from your order that one of the items did not look like a part which you would use on your equipment. I would always rather confirm if an order does not look correct as we would not want to waste your time and expense returning goods you don't need.
I'm glad that you are happy with our company and look forward to be of assistance in the future!
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Very Good Quality Items
17 september 2017
Review zonder uitnodiging
Antwoord van Norris Steam Services (London) Ltd
Dear Sirs
Thank you for taking the time to leave a review.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Fast service but iron sent without plug
14 september 2017
Review zonder uitnodiging
Antwoord van Norris Steam Services (London) Ltd
Hi James
Thank you for your comment.
Usually irons are sent in a basic condition without plug and steam hose unless requested.
If you could please email me with your order details I can look at this and send a plug to you complimentary.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Easy to use website and fast delivery …
Easy to use website and fast delivery service
27 augustus 2017
Review zonder uitnodiging
Antwoord van Norris Steam Services (London) Ltd
Dear Dorette
Thank you for your comments on our website and our service.
Many Thanks
Robert Shepherdson
Managing Director
Norris Steam Services
very professional service.I would have …
very professional service.I would have like to have been given a discount on my 1st order as stating on your web site . But honestly very helpful. a lot of vat I paid though. will definitely do business with them again.
23 augustus 2017
Review zonder uitnodiging
Antwoord van Norris Steam Services (London) Ltd
Dear Alison
Thank you for your comments.
We were running a promotion which offered a discount on your first order by voucher code when you sign up. I'm sorry that you did not receive this.
I would be happy to email a voucher code for your next purchase.
If you would like to email me with your order details I can look into this for you.
Many Thanks
Robert Shepherdson
Managing Director
robert@norrissteam.co.uk
Antwoord van Norris Steam Services (London) Ltd
Dear Radka
Thank you for your comments, I'm glad you are happy with our service!
Many Thanks
Robert Shepherdson
Managing Director
Correct parts in stock and arrived next …
Correct parts in stock and arrived next day
14 augustus 2017
Review zonder uitnodiging
Antwoord van Norris Steam Services (London) Ltd
Dear Robert
I'm glad that you received all the parts you required and that you are happy with our service!
Many Thanks
Robert Shepherdson
Managing Director
Fast efficient service thanks
9 augustus 2017
Review zonder uitnodiging
Antwoord van Norris Steam Services (London) Ltd
Dear Peter
Thanks for your comments! I'm glad that you were happy with out service.
Many Thanks
Robert Shepherdson
Managing Director
Antwoord van Norris Steam Services (London) Ltd
Hi Martin
I'm please that you are happy with our service and look forward to being of assistance in the future.
Many Thanks
Robert Shepherdson
Managing Director
Norris Steam Services
Very good service
Very good service, delivered quickly and very good choice of parts at reasonable prices.
6 juli 2017
Review zonder uitnodiging
Antwoord van Norris Steam Services (London) Ltd
Hi David
Thank you for your positive comments about our company.
Many Thanks
Robert Shepherdson
Managing Director
Norris Steam Services
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