Northern Energy Gas Ltd Reviews 

Stephen Macdermott.
Excellent advice and very well presented.
I was dis-satisfied with my previous supplier and Stephen explained how Northern energy works from cost to a logistical point of view. no brainer and thank you again Stephen.

Since moving to Northern Energy the customer service has been amazing. The staff offer excellent service and against calor they are cheaper

Northern Energy: Stephen Macdermott,is a fantastic asset to your company.
Professional,knowledgable, helpful, and genuine and did what he promised.
Having dealt with calor gas uk for 3 weeks trying to get a delivery ,plus they were charging double for the same amount of gas I decided to contact Northern Energy.
Stephen sorted all my issues within two days and organised a delivery on fourth day.
Calor gas uk may be the biggest but they are certainly not the best.
If you need bulk gas for your home don’t hesitate to contact him at Northern Energy

We have just moved to Northern Energy and will be saving a considerable amount of money. It was a pleasure speaking to Stephen McDermott who organised the switch, he was very helpful, didn’t rush or pressure us into signing and made the whole process really easy.

Would definitely recommend Northern Energy!!
They have always been helpful and quick to respond and are great on price.
Cannot fault this company ⭐️⭐️⭐️⭐️⭐️

Just the job

Northern Energy are very efficient and keep you well informed.
Very easy to contact with no long wait for your call to be answered.
If your phone is linked to your account they have your details to hand very quickly.
They are quick to respond to any issues or problems with your supply.
Highly recommended.

We are a small development and Northern Energy delivers our bulk gas efficiently without fuss and when required. They are also excellent communicators .

Very competitive price, very helpful and easy to deal with

I have been with Northern Energy for some years and have always received a personal service they always respond in a timely manner to any questions or concerns that I have very professional and staff are courteous and considerate

Very responsive to queries and helpful friendly staff

Excellent communication, very understanding for elderly people

I signed up in November 2025 at 43.95p per litre + VAT.
I've had only one invoice at this price.....

Sounded like a decent company at outset - they explained their price would be variable but also always competitive
What a load of BS.

Filled up this week at 65p per litre.

Delivery history below:

Delivery Date: 17/11/2025
0.4395p per litre

Delivery Date: 18/12/2025
0.4609p per litre

Delivery Date: 03/02/2026
0.4748p per litre

Delivery Date: 17/03/2026
0.5495p per litre

Delivery Date: 25/04/2026
0.6478p per litre

I should have stayed with FloGas who offered 47p per litre + VAT. 2 year agreement and fixed for 24 months.

STEER CLEAR OF Northern Energy Gas Ltd

A delivery of oil was due on the 9th February. This was not delivered and subsequently discovered that this was delivered to the wrong address further down our village.
This was raised and the details of the incorrect address was passed on.
No delivery was received and we ran out of oil on the 7th March. Raising this on the 9th (first business day), I was promised a delivery would be added as an emergency. No oil still by the 13th March and a further call instigated a delivery the following day. The cost of which has significantly increased compared to when I should have received oil on the 9th Feb. The cheek goes further in that they have charged me for the incorrect delivery on the 9th February when it was Northern Energy's fault! Effectively, breaching Direct Debit rules when this was raised. Poor service and I await a satisfactory resolution within 8 weeks of my initial complaint.

I contacted the company to ask for a gas delivery. Our tank level was at 30% but in view of the Iran crisis I felt it wise to top up in case…. By phone I was given a date and a unit price of 62 pence per litre. On that date the company phoned to say the driver was sick so no delivery. I asked the price . It was 63 pence per litre. This also happened the next day …driver sick..no delivery! Finally on the third day the delivery arrived! Guess what price was! 67 pence per litre.
On 900 litres the difference is……quite a sum!
They should obviously get their driver to go sick more often. A brilliant way to increase profits!
My contract comes to an end in August. Farewell Northern Energy!

PS 24 hrs later. A very much appreciated phone call from Northern Energy, admitting their mistake and restoring the original price…..changes everything! Five stars restored! Trust Pilot you do a great job!

Paul very kindly came to my house with some details of Northern energy really polite and informative the rates were absolutely amazing was paying so much more with another company so decided to switch immediately. The switch was so easy and quick no problems whatsoever and the customer service team were exceptional too !! My thanks to Paul as my bills going forward are almost half the cost they were ! Can’t thank him enough absolute star ! :) :)

Competitive pricing, responsive to enquiries, regularly read meters and pleasant to deal with.

When ever I've had to speak to HQ, the staff have been very helpful and understanding.

We’ve used Northern Energy for more than ten years. We used them for oil deliveries and currently use them for gas. In all of the time that we have used their services we have found them to be competitively priced and very reliable. I would recommend them.

Unlike their competitors, Northern Energy employs drivers that are customer facing, professional and very courteous.
Also, It is easy to speak with customer services and I always feel treated like a valuable customer.
No longer do I have to dread an LPG delivery :)