Northern Energy Gas Ltd Reviews 

Amazing customer service. We have been with two of the large national LPG suppliers before switching to Northern Energy and have found them difficult to deal with and expensive. Our experience with Northern Energy could not be more different. They were recommended to us as a family run business with excellent customer service and this is so true. The tanker drivers are always very courteous and pleasant and nothing is too much trouble for the head office staff. The price of gas is also very competitive. When we have had any issues (rarely) they have been sorted out swiftly and they always call you back and deliver your gas when they say they will (in our experience, not a given with other companies!).

Competitive pricing, good service and reliable deliveries.

Excellent company . I have been with Northern Energy for a long time . They always go the extra mile to help their customers. Friendly and helpful staff

I’ve been on LPG for over 25 years now and used a number of suppliers in that time and have to say Northern Energy give the best service at a competitive price in my experience. With a U.K. based office and regular scheduled deliveries I never have to worry about an empty tank or having to chase deliveries like with some larger suppliers. Pricing is transparent with a fixed margin charged over wholesale prices.

Excellent company & team. They manage our LPG perfectly, it’s just there when needed…what more could you need. Never had to chase them!
Reliable friendly drivers too

Always excellent service from Northern Energy.. very helpful pleasant staff, both on the phone and the drivers who bring my delivery..

Never any worries about gas supplies, N E check regularly to make sure I have plenty in the tank and delivery is made automatically. Thank you

We have never been worried about our supply.

Moved into a home with heating oil totally alien after being on gas central heating my original choice was certas energy but for some reason they couldn’t find my house on multiple occasions even sending them satellite photos and safari and google coordinates stating it would be 2 weeks between deliveries I had enough at this point and contacted northern energy who I will simply say are amazing with the delivery service and customer service I have set up a monthly direct debit and they delivered no problems a day later thank you so much for the opportunity to have reduced stress now knowing I will get oil when I need it

I have used Calor as my supplier of LPG for the last 27 years. Their customer service is non existent, so I took the decision to switch LPG supplier after all this time. After much research, I decided to approach Northern Energy. What an eye opening decision. I spoke to Jess at Northern Energy, where she is customer services manager. She was brilliant, just as customer services should be. She was really pleasant, very knowledgeable, easy to talk to, and couldn’t do enough to help me. I decided there and then to switch to Northern Energy. The switch was done very quickly, very professionally, with help all through the process. Really impressive. I know who I will be using as my LPG supplier for the next 27 years. I highly recommend this company.

Having been a customer for over 3 years on an auto top up service, my advice to anyone else considering this is DON’T do it ! Shop around elsewhere.
Northern Energy Currently charging 30% above local competition.
I’m a loyal customer who’s prepared to pay a small premium for good service but don’t expect my loyalty to cost me so dearly.
Little wonder people aren’t loyal to companies any more….

Northern Energy are a decent company who pride themselves on providing a good service for their customers. The gas they provide is priced very reasonably and the staff delivering are courteous and friendly. Highly recommended!

Answered straight away. Handled my query very efficiently. Very helpful.

Northern Energy provides great service and has knowledgeable, friendly staff. From flexible delivery arrangements to clear advice on energy solutions, the team goes the extra mile. Communication is prompt, and staff like Dave and Stephen ensure a positive experience. While some areas could improve, the service stands out in the field. Thanks, Northern Energy!

LPG has so far arrived before the tank was empty, but it has been a little frustrating to find that an order has been raised, but no date of delivery has been noted. Have had to chase to find delivery date when stated date has been missed.

A very reliable company that always aims to oblige.

Always a good service that we've been having for years. Thanks to Phil for a friendly, efficient delivery and to the office for email notification of when to expect him.

Great to deal with, polite and responsive service, can’t say more spot on

I am one of the many who have been lied to by this company.
They say they aren't supplying an infamous beagle breeder for chemicals testing...but they are. There is evidence of their vans going into Marshall Bio Resources in Cambs.
I even have an email from Northern Energy sating they would never deliver to a place like MBR !

Great service always, auto top up is great and customer service is exceptional. The prices are fair and paying one amount monthly makes it all very easy, it’s super to get discounted home care and vat paid, excellent company