Northern Energy Gas Ltd Reviews 

Always polite and helpful, quick to respond and very fare pricing.
Would highly recommend.

READ SMALL PRINT ON BACK OF CONTRACT. They quote you a FIXED price and then in the small print say they can increase the price if wholesale gas goes up. This is not a fixed price. Beware!

Really efficient delivery, helpful and friendly drivers. The only hesitation in keep using Northern Energy is that the prices are higher than most other suppliers. But the service is consistently good.

First class service hope to use again thanks

We ordered the heating oil at a competitive price (against Boiler Juice) and it was delivered the following day. Difficult to improve on this!

Phoned up needing an immediate fill as I believe my tank had been siphoned. They had organised a delivery the next day. Unreal service as usual!

When we signed up to these it was we pay your VAT which was later removed and replaced with 2p off per litre which works out to a 2-3p increase per litre.
Recently has a delivery which we didn’t know was coming until lunch time the day before no knowledge of price until billed which for 700 litres was around £60 more than the average local price.
In the agreement was boiler serviced yearly missed for 2 1/2 years guess what blame COVID.
Was then serviced after I complained and have been charged £117 for a service not carried out properly and engineer here for around 15 minutes.
Beware of I am always right Sarah who only likes her own voice.
Our account was always in credit meaning we paid monthly in advance for our oil.
I have now cancelled and will investigate prices and pay when we have a delivery.
Northern Energy good riddance.

Very easy to place an order for heating oil. Text received advising delivery date and oil delivered as promised. Staff are always helpful and polite

Northern Energy provide a great and very professional customer service . They are consistently competitive on price and can be relied to deliver when they say they will. They send very useful information on fuel and go above and beyond .

Good price. Came on time. Excellent service.

Great to know that Oil delivery arrived as requested. Made all the difference coming home to a warm home.

We've been customers of Northern energy for just under 2 years and they’ve been fantastic to deal with - very helpful with managing payments and arranging fuel very quickly, would highly recommend!

these have got to be the biggest bunch of cowboys i have ever dealt with. They wont honor any contract, their salesman or their accountant staff are liars (or both) They tried to stitch me up for 80ppl when it was only at 54p I know others that just paid the 80p, When i questioned the 80ppl they came to empty the tank (unsuccessfully) They have threatened me! The list goes on. You decide..

Absolutely thrilled with our service so far. We have just recently switched from one of the 'big' suppliers who let us down terribly and left us with no gas during the cold snap. From the very first phone call with Northern it has been a faultless stress-free experience. We have spoken with a lovey lady who has worked for the company 27 years (a far cry from the teenagers in the call center at said 'big' company who didn't give two hoots) and we have had direct communication over the phone with Steve the owner - both fantastically helpful. Switch was seamless and within two weeks we have received gas. Very happy.

I received my delivery the day after I placed my order,
the driver was very pleasant and helpful.

Easy to order and good rates. Hassle free and came in good time too.

I participate in the company's automated delivery / top up service. The service is excellent. I never need worry about running out of fuel as Northern Energy always seem to anticipate my requirements well before the fuel gets too low without me having to go through the hassle of organising a delivery. I also appreciate the total package with the inclusive emergency boiler repair cover - real peace of mind in winter!!
I would also add that the delivery drivers are unfailingly helpful, courteous and considerate of my neighbours.

Such a supportive company, so helpful and kind and giving me good advice about oil purchases and about my oil tank

after around 15 years of buying LPG and Heating Oil exclusively from Northern Energy we closed our account for a number of reasons; In spite of a very good payment record, the only reaction was to block our account on line; No concern as to why we were leaving;