I tried to cancel an order online and there was no link or usable instructions to do so. Looks like your company doesn’t like cancellations and if they are allowed, you make them very hard to do.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
With increasing reseller sales, I needed wider tape to quickly pack and label boxes. I found what I needed at a great price. Markers for inventory control were suggested. Great idea! I got those t... Toon meer
Bedrijf heeft geantwoord
The price was much lower than other companies. Filters don't seem quite as thick as some others, but still very sturdy and capable of removing dirt. Product arrived quickly and in perfect condition.
Bedrijf heeft geantwoord
The NorthSky team was amazing! Had some issues with my order due to the delivery team as opposed to NorthSky but Brad was understanding of the challenge and did what he could to fix the issue. The pro... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
NorthSky is a streamlined, eCommerce-forward, innovative B2B MRO distribution platform. Our mission is to save businesses money on the products they need most to run efficiently, without ever compromising on quality.
30-Day Satisfaction Guarantee
Hassle Free Returns
30-Day Satisfaction Guarantee
If you are unsatisfied with your purchase for any reason, NorthSky offers a hassle-free 30 day return policy on the vast majority of our products with some conditional exclusions. Upon initiating an eligible return, you will receive a return shipping label in your email with instructions on how to process your return.
All return shipping charges will be covered by Northsky. Return refunds will be credited to the method of payment for the purchase upon receipt, inspection, and approval of the returned products at our warehouse.
Return process
To initiate a return on a recent order, visit the ‘My orders’ section of your user account page (www.northskysupply.com/account/orders) and select the order for which you would like to initiate a return From the order details page, click the ‘Request a return’ hyperlink and fill out the associated return details. Upon completing the return process on our website, you will receive a return confirmation email in your inbox with the return label and associated return instructions. After the product has been received, inspected, and approved at our warehouse, we will initiate a full refund for all returned products.
Exclusions
· Returned products must be in new condition
· Additional details/photos may be requested for approval
· Returns that do not meet the exclusion criteria may be subject to specific return fees or deemed ineligible for a refund but may be eligible for a store credit
Need more help?
For further assistance on processing a return, feel free to reach out directly to our customer service team:
Customer Request Form: https://northskysupply.com/pages/contact-us
Email: customerservice@northskysupply.com
Phone: 800-805-6686
Hours of Operation: Monday–Friday 7AM–7PM CST
Contactgegevens
1735 Hughes Landing, Suite 3A, 77380, The Woodlands, Verenigde Staten
- 1-800-805-6686
- support@northskysupply.com
- northskysupply.com
4,2
Goed
190 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 27% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
First time buyer
The entire process was easy and my shipping personnel were very pleased with the product.
5 juni 2025
Antwoord van NorthSky Supply
Thanks so much for trying us out and for the great review! We look forward to seeing you again.
The fit is accurate
The fit is accurate, but it didn't keep me dry. I was wet within 20 min.
7 juni 2025
Antwoord van NorthSky Supply
Thanks for your honest feedback, Dan. We are glad to hear the fit worked well, but we’re really sorry to hear the rain suit didn’t meet your expectations in wet conditions.
That’s definitely not the performance we aim to deliver. We’d love to learn more about what happened and see if we can offer a solution.
Our customer service team is always available to help.
Locked device.piece of crap
5 juni 2025
Antwoord van NorthSky Supply
We’re sorry to hear about your experience with the safe you received. It’s absolutely not the outcome we want for any of our customers.
We’d love the chance to make this right. If the device is locked or malfunctioning, please reach out to our support team directly at support@northskysupply.com or give us a call. In most cases, we can walk you through the reset or arrange a replacement if needed.
Thanks for your feedback — even the tough ones help us improve.
Great Gloves!
First, I must say that Customer Service is A+++! My package arrived (I was told in emai) on Thurs., but it was delivered mistakenly, next door, and while I was out with my Pup on Friday, neighbor must have put it on my doorstep. I emailed NorthSky telling them about it, and not long after, got a CALL from them asking if they could do anything. I told them I am VERY HAPPY with the Gloves, and that FedEx drivers seem to need instruction on LOOKING AT HOUSE-NUMBERS! I've tested a pair of the gloves with some heavy weeding in the Garden, and they are GREAT! No tears or such...good grip too!
13 juni 2025
Review zonder uitnodiging
Antwoord van NorthSky Supply
Thank you so much for the kind words—and for the A+++! We’re thrilled to hear you’re happy with the gloves and that they held up well during some serious garden duty.
Sorry to hear about the delivery mix-up (FedEx, we’re looking at you 👀), but we’re glad it all worked out and that your neighbor came through. We appreciate you taking the time to let us know and giving us a chance to check in—our team is always happy to help however we can.
Thanks again for choosing NorthSky. We’re here whenever you need us!
Quick shipping and great price.
4 juni 2025
Antwoord van NorthSky Supply
Thanks for the five-star review, Randy. We appreciate your business and hope to see you again soon!
Antwoord van NorthSky Supply
Thanks so much for the nice review, Mark!
Amazon Com offers same item with more…
Amazon Com offers same item with more drill bits at a lower price and 2 day delivery.
7 juni 2025
Antwoord van NorthSky Supply
Thank you for the review, Calvin. While Amazon does offer similar drill bits - Black Canyon products are offered exclusively on NorthSkySupply.com
Northsky new customer, extremely pleased with the company. Great tungsten carbide drill bits
I've never used Northsky before and this has been a great experience buying tools from them. I looked up their reviews and decided they are on the up and up.. So I ordered some tungsten carbide drill bits from them and was shocked to see the to see how fast they fulfilled my order and I actually received my purchase within a couple days.. everything was packed well. The bits seemed to be of good quality and especially for the price point, about half of some other bits I was considering. All around a good experience, I will definitely use them again in the future..Now to to see what type of life span these bits will have will be the big part of future reviews but as of now I'm pleased with them...
5 juni 2025
Antwoord van NorthSky Supply
Thank you for the kind review, Zach. Glad we were able to provide you with a great buying experience and we are confident those drill bits will hold up for you. Keep us posted and see you again soon!
Thanks for making it right in a quick…
Thanks for making it right in a quick turnaround time!!
5 juni 2025
Antwoord van NorthSky Supply
Hey Thien - Thank you so much for updating your review, and glad our customer service team was able to get this resolved for you. Please keep us posted!
Recieved digital calupers,er…
Recieved digital calupers,and after putting new battery the readout did not function ,called and within a hour and.ahalf they had replacement onthe way! Customer service was outstanding!!
4 juni 2025
Antwoord van NorthSky Supply
Thank you for the great review, Michael! Glad we were able to resolve your issue with your order. Please keep us posted and hope to see you again soon!
Antwoord van NorthSky Supply
Thank you for the nice review, Lucy! Hope to see you again soon.
Great prices and good communication!
1 juni 2025
Antwoord van NorthSky Supply
Thanks for the great review, Carolina! Hope to see you again soon.
Ordering was easy and fast
Ordering was easy and fast. Item arrived quickly.
26 mei 2025
Review zonder uitnodiging
Antwoord van NorthSky Supply
Thank you for the five-star review, Linda! Hope to see you again soon.
Antwoord van NorthSky Supply
Apologies that your order did not meet expectations. Upon review, it appears that you changed your mind on the order and were issued a refund. Did you have any issues with the refund?
Great customer support.
I was concerned that I hadn't received a shipping notification as expected. Layla explained it was likely due to the fact that a third-party shipper was being used for my order. After my call, she tracked down the folks that would know for sure, and sent me an email with a tracking link for my order.
23 mei 2025
Review zonder uitnodiging
Antwoord van NorthSky Supply
Thank you for the nice review, John. It's great to hear that Layla on our customer service team was able to get you the information you needed. Please keep in touch and do not hesitate to reach out again if you need anything additional on your order. We are here to help!
What can I say
What can I say, I ordered 12 pair of glasses and i received 1 pair only, after contacting you about it you sent me another pair of glasses
I’m missing 10 pairs. Where are they, why do I have to contact you several times in order for you to do your job, and then after i contacted you i still don’t get my glasses
5 mei 2025
Antwoord van NorthSky Supply
Jaime, we sincerely apologize for the mix-up and completely understand your frustration. Customer service says your corrected complete shipment is en route. Please feel free to contact us if there are any other issues with this order.
fast delivery and the box looks robust…
fast delivery and the box looks robust and strong. The electronics works too. So far.
5 mei 2025
Antwoord van NorthSky Supply
Thank you for the nice review, Ian. Glad its working out for you. Please let us know if you need anything and hope to see you again!
Thanks for the quick communication and…
Thanks for the quick communication and fast delivery.
3 mei 2025
Antwoord van NorthSky Supply
You bet, Doran. Thank you for the nice review and hope to see you again!
Wow...I'll be back.
Shipping was fast..the product quality was great..I'm not in the safety business...motorcycle rider who needed good wet gear and wanted to be seen...cycle store prices were double...
3 mei 2025
Antwoord van NorthSky Supply
Thanks for the review Bartell! Glad we could accommodate your needs and hope to see you again soon!
Antwoord van NorthSky Supply
Thank you for the great review, Deba! Hope to see you again real soon!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.