I tried to cancel an order online and there was no link or usable instructions to do so. Looks like your company doesn’t like cancellations and if they are allowed, you make them very hard to do.
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Lees wat reviewers zeggen
With increasing reseller sales, I needed wider tape to quickly pack and label boxes. I found what I needed at a great price. Markers for inventory control were suggested. Great idea! I got those t... Toon meer
Bedrijf heeft geantwoord
The price was much lower than other companies. Filters don't seem quite as thick as some others, but still very sturdy and capable of removing dirt. Product arrived quickly and in perfect condition.
Bedrijf heeft geantwoord
The NorthSky team was amazing! Had some issues with my order due to the delivery team as opposed to NorthSky but Brad was understanding of the challenge and did what he could to fix the issue. The pro... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
NorthSky is a streamlined, eCommerce-forward, innovative B2B MRO distribution platform. Our mission is to save businesses money on the products they need most to run efficiently, without ever compromising on quality.
30-Day Satisfaction Guarantee
Hassle Free Returns
30-Day Satisfaction Guarantee
If you are unsatisfied with your purchase for any reason, NorthSky offers a hassle-free 30 day return policy on the vast majority of our products with some conditional exclusions. Upon initiating an eligible return, you will receive a return shipping label in your email with instructions on how to process your return.
All return shipping charges will be covered by Northsky. Return refunds will be credited to the method of payment for the purchase upon receipt, inspection, and approval of the returned products at our warehouse.
Return process
To initiate a return on a recent order, visit the ‘My orders’ section of your user account page (www.northskysupply.com/account/orders) and select the order for which you would like to initiate a return From the order details page, click the ‘Request a return’ hyperlink and fill out the associated return details. Upon completing the return process on our website, you will receive a return confirmation email in your inbox with the return label and associated return instructions. After the product has been received, inspected, and approved at our warehouse, we will initiate a full refund for all returned products.
Exclusions
· Returned products must be in new condition
· Additional details/photos may be requested for approval
· Returns that do not meet the exclusion criteria may be subject to specific return fees or deemed ineligible for a refund but may be eligible for a store credit
Need more help?
For further assistance on processing a return, feel free to reach out directly to our customer service team:
Customer Request Form: https://northskysupply.com/pages/contact-us
Email: customerservice@northskysupply.com
Phone: 800-805-6686
Hours of Operation: Monday–Friday 7AM–7PM CST
Contactgegevens
1735 Hughes Landing, Suite 3A, 77380, The Woodlands, Verenigde Staten
- 1-800-805-6686
- support@northskysupply.com
- northskysupply.com
4,2
Goed
190 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 27% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Fast and great customer service
Quick service and a nice discount for first time customers. As a bonus they gave me a few tools to try out for free.
11 februari 2025
Antwoord van NorthSky Supply
Thanks so much for taking the time to leave us a nice review, Brad! We're glad you enjoyed our quick service and first-time customer discount. It’s great to hear that you liked the bonus tools as well! We appreciate your support and look forward to serving you again. Let us know if you need anything—we’re always happy to help!
I bought some metal cutters and they…
I bought some metal cutters and they work amazing the grips on them are high quality. And then they send me a gift of more tools for my purchase which was so awesome of them! But originally I had bought the clippers I bought because their price was so cheap and I couldn’t believe how great quality they were for how low price they are. But all the tools they sent me as a gift are very great quality tools as well! Highly Highly recommend these guys! Great prices great tools! I will be shopping with them again! And I know tools! Pretty much everything I have is matco and snap on.
If you like western jewelry or your wife does follow me on Facebook at Punchy Pinto Silver! Thanks again!
11 februari 2025
Antwoord van NorthSky Supply
Thank you so much for your amazing review, Danielle! We're thrilled to hear that you’re loving the metal cutters and that the quality exceeded your expectations—especially coming from someone who knows tools! We take pride in offering great tools at great prices, and we’re glad the bonus gifts were a pleasant surprise.
We truly appreciate your recommendation and look forward to having you shop with us again. Thanks for sharing your expertise and for the shoutout to Punchy Pinto Silver—we’ll have to check it out!
Antwoord van NorthSky Supply
Thank you for taking the time to review, Richie! Hope to see you back again soon.
Antwoord van NorthSky Supply
Thanks for taking the time to review, Robert. We appreciate it—and hope to see you again soon!
Antwoord van NorthSky Supply
Thanks so much for the glowing review, Marc! We hope to see you again soon!
Antwoord van NorthSky Supply
Thanks so much for the glowing review, Mike! We hope to see you again soon!
just what I orderd
12 februari 2025
Antwoord van NorthSky Supply
Thanks so much for the glowing review! We hope to see you again soon!
First time buyer
First time buyer. Small purchase for an individual household. Good quality. Great customer service.
12 februari 2025
Antwoord van NorthSky Supply
Thanks so much for the glowing review, Trish! We hope to see you again soon!
Amazing Company
This company is amazing. Our delivery was on time, customer service was awesome and I like the little personal touches that you find when you order from them.
12 februari 2025
Antwoord van NorthSky Supply
Thanks so much for the glowing review, Leona! We hope to see you again soon!
efficient & professional
11 februari 2025
Antwoord van NorthSky Supply
Thanks so much for the glowing review, John! We hope to see you again soon!
It was a nice surprise receiving the…
It was a nice surprise receiving the items and didn't have to pay. Thank you so much for your dedicated work to the public!
11 februari 2025
Antwoord van NorthSky Supply
Thanks so much for the glowing review, Lisa! We hope to see you again soon!
Positive feedback
My products was affordable and shipped in a timely manner. It was good quality and exactly what I was expecting.
11 februari 2025
Antwoord van NorthSky Supply
Thanks so much for the glowing review, Sidney! We hope to see you again soon!
Good products and great service
Good products and great service. Highly recommend this company!
12 februari 2025
Antwoord van NorthSky Supply
Thanks so much for the glowing review, Melissa! We hope to see you again soon!
Product was great
Product was great, just as shown online and shipping was fast. Communication was great with Northskysupply. Highly recommend Northskysupply, they are great!
11 februari 2025
Antwoord van NorthSky Supply
Thanks so much for the glowing review, Dean! We hope to see you again soon!
Antwoord van NorthSky Supply
Thanks so much for the glowing review, Tom! We hope to see you again soon!
They sent me a nice box of trial tools
They sent me a nice box of trial tools, the pliers being the real standout. I recently purchased a hole saw and it is fantastic.
11 februari 2025
Antwoord van NorthSky Supply
Thanks so much for the glowing review, Andrew! We hope to see you again soon!
Antwoord van NorthSky Supply
Thanks so much for the glowing review, Carl! We hope to see you again soon!
They had what i wanted at a great price…
They had what i wanted at a great price and delivery was prompt. No hassle. If I am looking for any more tools, I will look here first.
11 februari 2025
Antwoord van NorthSky Supply
Thanks so much for the glowing review, Jimmy! We hope to see you again soon!
Antwoord van NorthSky Supply
Thanks so much for the glowing review, Stuart! We hope to see you again soon!
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