Northwesttradecentre Reviews 

Terrible experience from the moment I collected ford kuga. They couldn’t find 2nd key. When I got home 1st key wouldn’t work and I couldn’t lock car! On label stated do not press buttons? Car was already open so we didn’t notice anything.unusually car was pretty full with petrol. Probably so wee would not have to fill up. Paid locksmith £140 for new key do we could lock car! They refused to reimburse me any money and I already sent them invoice. Still nothing and still awaiting 2nd key. After I took it for service after a couple of days. Oil leak from engine was flagged. Paid for diagnostic report which states major job required to repair seal by removing gearbox to get to engine. No garage wants to touch this car as it is major job and requires specialist. I informed dealership but still nothing reply. I have reported to finance company and I am rejecting car. The broker Sam from Zuto has been very helpful but has been ignored by them too. Very stressful. Travelled lo g way to collect car and we are pensioners!!

Tyler was really friendly and knowledgeable. He was very helpful when we rang for updates on the vehicle.

Easy buying process 🙂

Great experience. Just bought a C4 grand Picasso. You can buy without fear you are in safe hands. thanks a lot Austin for your availability!!!

Jay at northwest trade centre at Preston was brilliant! Great customer service and very friendly

Give Tyler a pay rise. 5 star treatment, incredibly helpful from start to finish, went above and beyond!

Dealt with Nathan what an absolute gent. He sorted me out with a lovely car couldn’t do enough for us would definitely not go anywhere else for a car again. Highly recommended

Great company. Very helpful and efficient. Would use again

Walked in got seen by Nathan straight away, process was made really quick and easy. Very helpful team.

Posted 16-2-26, Nathan helped me out through out the entire process and was very patient. Thank you

23-2-2026, there have been issues with the vehicle since day one. Communication with NWTC is ongoing. Will update my review accordingly.

Nathan was very help when helping me purchase a new car

Nathan was very helpful, honest polite and friendly highly recommended coming here and asking for Nathan, top man

Great service and happy with the car I purchased.

Jay made the whole car-buying process smooth and stress-free from start to finish. He was friendly, professional, and really took the time to understand what I was looking for. There was no pressure at all — just honest advice and great customer service.

He answered all my questions clearly, kept me updated throughout, and made sure everything was sorted quickly and efficiently. The car was exactly as described and I'm really happy with my purchase.

If you're looking to buy a car and want someone trustworthy and helpful, I'd definitely recommend asking for Jay. Thanks again for all your help!

Jay was very helpful and nice

We dealt with Wayne for my girlfriend's car. She chose a DS3 and Wayne made the process nice and easy. Great service!

I enquired about a mini clubman estate, I had asked for a video and other related ? S.
I was dealing with Wayne who has over 40 years experience and he dealt with my inquiries efficiently with no pressures at all, which made such a difference to me, Wayne was extremely helpful and went beyond and above to get the information I had asked for even out of his working hours as I messaged him on WhatsApp, he kept me up to date with all relevant information and service getting done etc
I live 7 hrs away from the centre which made no difference as I was confident everything be done thst I had asked for and about
My friend collected my car today to drive home for me and I was sent a departure video entailing everything inside and where all things are and the navigation and phone connection and the outside of the car , it was spotless inside and out , I cannot fault the service I received from my first enquiry to today and having the 3 years warranty is just brilliant, can’t wait to see my car later today , thanks again Wayne for everything much appreciated 26/01/2026

Lovely dealership. All staff were brilliant, Kieran went above my expectations! So happy with the car.

Highly recommend them! Thanks for the great service!

Junaid was an exceptional sales rep! Fantastic service talked me through everything I needed to know a real gem!

Fantastic service, and great cars!