Northwesttradecentre Reviews 

I recently was in contact with the Haslingden branch and was dealing with a salesman called Adnan, Who on the surface seemed friendly and approachable but during communication he has lied regarding the signing of documents for finance on a car. He failed to declare that it was actually a commitment to buying the car and releasing the funds to them for it without us seeing it. He lied by saying if the car was not for us we could pull out or transfer the finance to another car, and the last signing for the finance would not be till on the day once we were happy with it. We travelled all the way down from Scotland to view the car to which on the day he said he had drove it and would not feel comfortable selling it to us as he thinks the alternator was on its way out, we never even got a chance to see the car, why he could not have communicated this to us to save us travelling down is baffling. The worst part is due to his lies and incompetent communication and actions this has now affected my credit score for future finance due to the finance on a car I did not buy having to be unwound and returned to the finance company. This person should not be allowed to be a salesperson. Avoid this branch at all costs

Range of cars was great and the salesperson Austin, was very helpful, informative and patient. 2nd time purchasing a car here and we would recommend.

Excellent service from Nathan, smooth transaction excellent selection of vehicles. Thank you.

Greeted with warm smiles from the team and warm welcomes! I knew what I wanted and how smoothly and Nathan was on the same timing !
Would recommend them .

I sold my caravan next door and came in here on the off chance to sell my car, I was greeted by Nathen and his son, who were more than helpful, they offered me a fair price, and a week later I handed it over money in my bank in 5 minutes. I could not fault the whole process, they even gave me a lift to Preston station, I would highly recommend them👍👍☺️☺️☺️

Nathan looked after me would recommend him for future sales

Walk through of the cars history, glory points and shortcomings all pointed out, gave excellent explanations and answered all questions. The respect your receive and service you are provided with is top notch. credit to austin mcdonagh.

I’m very Happy with my service from Ian at Northwest trade center, brilliant service, great car at great price, well recommended.

Haider was very helpful and showed excellent customer service

Friendly staff .. Wayne was very professional and made the buying experience easy, may not be the cheapest cars around but you get what you pay for very good quality car and well presented on pick up. I would definitely buy from him / them again

Fantastic service from Wayne at nwtc.
Good comms, good price for car more than happy.
Delivered exactly when I was told. Couldn’t fault
Thanks

BUYER BEWARE!! We saw a car we liked on the website and paid £100 deposit on it to reserve it. As we were struggling without transport our daughter had to help us. We went to view it the same day and was told it had gone for its MOT. Another 3 weeks later we kept phoning getting fobbed off saying it needed an air bag fixing, ramp at garage broken and then finally was told it needed a new cam belt. Eventually because we never even got to see the car we said we no longer want it and decided to ask for deposit back. Salesman told us it was non refundable and he had spent money on the car. We got in touch with our bank and even phoned them from the bank to try and get deposit back and reported it as fraud /scam. Our bank has kindly refunded us the money in the meantime but could take us up to 8 to 12 weeks. If no joy then going to trading standard/ombudsman.

Found nwtc from social media 3 yr warranty seemed like they rated their cars and having had a bad experience recently thought I’d take a look.
Nathan answered my call and seemed genuine and that he was honestly answering my question no hesitation. So I paid a deposit to hold the car I liked until I could view it 3 days later.
Nathan rang me the following day and told me about other nationwide warranty to give me even more peace of mind and to give me time to think about it before I viewed it in 2 days. Told me he wouldn’t be working on Sunday but he’d hand over my care and details of all our discussions to Jake. On the morning I was due to view Nathan rang to ask what time I planned to be in that despite it being his day off he would meet me to view the car.
When do you ever receive that kind of service and attention.
But it got better when I arrived and asked if I could test drive it was no problem. I loved that Nathan trusted me and allowed me to drive without a member of staff so I could really test the handling.
I loved the car which had been fully prepared for me and cleaned ready to go. I bought it. No pressure no questions other than a reassuring “as long as your sure there is no rush here”
A lovely gentleman .
After he had sorted out the tax and I had sorted my insurance I was handed the keys. Nathan saw me to the car then jumped in his vehicle and waved goodbye - 2 hours out of his day. Above and beyond I’d say - wouldn’t you?
I drove an hour and a half home in my new car and loved every second of it - I’m so happy.

Very happy with my first car purchase, very friendly helpful staff even did me a great deal, would highly recommend.

Great car sellers. Just got my partners first car.
Nathan got us a good deal.
Would recommend this place.

Haider was great on collection of car as was Chris and Wayne during purchase.

Excellent service right from the start very informative and helpful and would recomend this place to anyone.

Had a great experience when purchasing my new car. Didn't feel pressured or approached when looking around, went to then for information, no pressure approach. Very honest sales.
Great service, would definitely be back.
Haider

Wow. We were dealt with by Haider who made the whole collection process a pleasant and easy experience. From going through the car with us to informing the finance company of collection. Following a quick test drive to confirm everything was in order he even went online and sorted all the online tax for us. Nearly 400 cars on site plenty of choice and all cars are spotlessly clean and tidy. Very knowledgeable and helpful staff. A very happy customer.