Northwesttradecentre Reviews 

217
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had a great experience buying a car from here. Wayne was great...lovely gentleman, helpful, and polite. The car was ready for collection on time, and the jobs needing doing on it were completed to... Toon meer

Beoordeeld met 5 van de 5 sterren

Ian has been amazing, very helpful and patient as I put a deposit down 3 or 4 weeks before actually picking the car up as I was waiting for a payout. Answered all our questions and never felt forced i... Toon meer

Beoordeeld met 1 van de 5 sterren

Avoid. From my experience (that started positively but very quickly got worse) I wouldn’t go back here for a car ever again. The things that were agreed upon sale haven’t been met and I’m 15 days sinc... Toon meer

Beoordeeld met 5 van de 5 sterren

I bought a car from north west car centre and the staff were all so lovely and reassuring with the whole process of buying the car. I dealt with Haider and he gave me updates on the vehicles process... Toon meer


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

217 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 66% van zijn negatieve reviews beantwoord

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4,5

Alle reviews

(217)

213 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Had the pleasure of meeting Nathan who…

Had the pleasure of meeting Nathan who dealt with me and my friend who was extremely excited about his car. Nathan was polite, helpful and made sure everything was correct with the car before we were handed the keys. Would definitely recommend for anyone wanting a car.

20 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wayne was great

Wayne was great. Very happy with the service, he did everything he said he would do. The van is great, I'd highly recommend this garage. Would buy again.

16 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AVOID

We purchased a vauxhall zafira from the NWTC Morecombe branch august 2025, and payed for additional warranty cover. Upon purchase the car seemed in great condition and even had John tell us it was a grade 1 second hand car. Upon getting the car home (40min drive) we had a check engine light appear, the car would cut out on start up and the engine would make a knocking noise. Once we raised these issues with the dealership it took several attempts talking the numerous people to get booked back in with them for repair. Once there they did provide us with a courtesy car (which also seemed dangerous to drive as it would veer off to the left 🙈) safe to say we didnt put our children in it!
These repairs took over 6 weeks to resolve, with several phone calls to ask for update as no one stayed in contact. When the car was eventually returned we still had the same issue! So to avoid the dealership as we were fed up with chasing them we payed for the repairs privately as we felt NWTC were completely incompetent in resolving the issues. Not even a year later there is another issue with the car where a sensor is causing electrical issues, luckily we found this is covered on the warranty we bought. However, we have been completely blind sided today to find out that when the car was returned to NWTC last year for the issues and necessary repairs the car needed that NWTC had fraudulently used our warranty to try and have the repairs funded making it look like us as the owners had put that claim in for the warranty to cover! This essentially took away one claim of the warranty if we ever needed it and they had used and accessed our warranty WITHOUT our permission! to add insult to injury, in light of the current sensor issue our independent mechanic had to take a panel off to access this where he found a working spare key to the car! Just showing the car clearly DID NOT go through thorough inspection before being sold!
PLEASE, PLEASE AVOID AT ALL COSTS!!

14 juli 2026
Review zonder uitnodiging
Logo Northwesttradecentre

Antwoord van Northwesttradecentre

Thank you for taking the time to share your feedback. We're sorry to hear that you've been left feeling disappointed by your experience.

Firstly, we'd like to clarify that your review relates to our Lancaster branch, not Preston. We will, however, pass your comments on to the management team at our Lancaster branch and ask them to reach out to you directly to discuss your concerns and help work towards resolving the issues you've raised.

As you have left this review on our Preston page, we'd be grateful if you could remove it from the Preston branch's platform, as the experience you've described relates to our Lancaster branch. Once your concerns have been investigated and addressed, we hope you may also consider leaving your feedback on the appropriate branch page.

Thank you again for bringing these matters to our attention. We hope to speak with you soon and resolve this for you.

Kind regards
NWTC Preston

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