Nosa Reviews 

353
•
TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The quality of products purchased (bath and basin taps and overhead shower in brushed gold) is great, easy to clean and look stylish. There have been few small issues with the taps but these were reso... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

This company provided a shower that does not function properly. They initially said they were happy to provide a replacement part but have since gone completely silent and failed to respond to and ema... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Incredibly happy with the quality of products we received - I got a bath, toilets, shower and taps from here and all were great. We had a few issues with things being out of stock and delivery time... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First time buying from Nosa and have to say that the aftercare has been excellent. I ordered a vanity sink unit from them which was very reasonably priced and had an issue with a damaged/ broken a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Badkamerinstallateur
  2. ook in
  3. Sanitairwinkel

Geschreven door het bedrijf

In the realm of luxury, Nôsa stands as the epitome of bathroom elegance, where timeless design meets unparalleled craftsmanship. We cater to a clientele that appreciates the finer things in life, and our name has become synonymous with the zenith of bathroom luxury. At Nôsa, we understand that the bathroom is more than just a space—it's a personal retreat, a haven where one's daily rituals are elevated to acts of self-care and rejuvenation. Our carefully curated selection of high-end bathroom fittings is crafted from the highest quality materials, ensuring that each piece serves not only as a functional asset but also as an artful centrepiece to your sanctuary.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

353 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,8

Alle reviews

(353)

113 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

So helpful Lucy helped to design and…

So helpful Lucy helped to design and supply 3 bathrooms very efficient and beautiful quality

20 juni 2025
Review zonder uitnodiging
Logo Nosa

Antwoord van Nosa

Hi there,

Thank you for your lovely feedback! We’re so pleased Lucy could assist with your bathroom designs, delighted you’re happy with the quality and service.

Kind regards,
Anita
Nôsa Client Success Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Bought a few items together and corresponded by e mail. The extra technical information needed was immediate as was their customer service regarding delivery etc.
Nothing seemed to be too much trouble. Very refreshing!

20 juni 2025
Review zonder uitnodiging
Logo Nosa

Antwoord van Nosa

Hi Rob,

Thank you for the great feedback! I’m so glad we could provide the information and support you needed, it was a pleasure assisting you.

Kind regards,
Anita
Nôsa Client Success Team

Beoordeeld met 5 van de 5 sterren

A breath of fresh air!

For the last 18 months we have been undergoing a huge renovation and used Nosa products in all of the bathrooms. Of course, any issues that have arisen has been at the end of the build during the second fix. Here issues have not been any error on Nosa’s part, it been the odd part going missing. Despite it being many months since our order both times I have contacted Nosa, Anita has been so helpful and attentive and made it priority to resolve our issues and get the parts out in on the day of the contact. Outstanding service and an absolute breath of fresh air,l! Thank you Anita. I whole heartedly recommend Nosa!

19 juni 2025
Review zonder uitnodiging
Logo Nosa

Antwoord van Nosa

Hi there,

Thank you for the wonderful feedback! I’m so pleased I could help during those final renovation stages, it’s always our goal to make things as smooth as possible.

Kind regards,
Anita
Nôsa Client Success Team

Beoordeeld met 5 van de 5 sterren

Anita was incredibly helpful

Anita was incredibly helpful, friendly and responsive. She went above and beyond to help ensure I could get the right products on time. I would 100% shop again at Nosa and recommend them, Anita played a big part in that positive experience.

18 juni 2025
Review zonder uitnodiging
Logo Nosa

Antwoord van Nosa

Hi Laura,

Thank you for the feedback! I’m so pleased I could help make the process smooth for you. Your recommendation means a lot, and we’d love to welcome you back anytime.

Kind regards,
Anita
Nôsa Client Success Team

Beoordeeld met 5 van de 5 sterren

The quality of product and packaging…

The quality of product and packaging was first class. Also, had a slight issue with the waste colour which Anita kindly resolved quickly and was an absolute please to deal with. Customer service like that is rare these days.

9 juni 2025
Review zonder uitnodiging
Logo Nosa

Antwoord van Nosa

Hi Natasha,

Thank you for your lovely feedback! I’m so pleased you were happy with the quality and that I could quickly sort the waste issue. It was a real pleasure to assist you.

Kind regards,
Anita
Nôsa Client Success Team

Beoordeeld met 5 van de 5 sterren

3rd time I’ve bought from them

3rd time I’ve bought from them. Always helpful and willing to make sure I have the best customer experience.

11 juni 2025
Review zonder uitnodiging
Logo Nosa

Antwoord van Nosa

Hi Graeme,

Thank you for your continued support, it means a lot!

Always a pleasure to assist, and we’re so glad each experience has been a positive one.

Kind regards,
Anita
Nôsa Client Success Team

Beoordeeld met 5 van de 5 sterren

From purchasing to after sales

From purchasing to after sales, could not fault the fabulous team member Anita who helped me through the process of my order. Highly recommend and although there was a hold up with one of my taps, Anita went above and beyond to resolve, love my new bathroom and en-suite, thank you team Nosa

12 juni 2025
Review zonder uitnodiging
Logo Nosa

Antwoord van Nosa

Hi Arlene,

Thank you for your kind words! I’m so glad you love your new bathroom and en-suite. It was a pleasure helping you through the process, and I’m happy we got everything sorted in the end!

Kind regards,
Anita
Nôsa Client Success Team

Beoordeeld met 5 van de 5 sterren

Excellent experience with Nosa great…

Excellent experience with Nosa great support from Anita

12 juni 2025
Review zonder uitnodiging
Logo Nosa

Antwoord van Nosa

Hi Chris,

Thank you! I’m really glad you had a great experience, it was a pleasure to support you.

Kind regards,
Anita
Nôsa Client Success Team

Beoordeeld met 5 van de 5 sterren

If I could give more stars I would!

If I could give more stars I would!! The products are great quality and a great price. The only thing better than the product is the customer service. Anita has gone above and beyond making sure my orders have arrived to suit my tight timescales. A lot of other companies could learn a lesson from Nosa!

12 juni 2025
Review zonder uitnodiging
Logo Nosa

Antwoord van Nosa

Hi Chris,

Thank you for such generous feedback! I’m so pleased everything arrived on time and that you’re happy with both the products and service.

Kind regards,
Anita
Nôsa Client Success Team

Beoordeeld met 5 van de 5 sterren

Really happy with the products

Really happy with the products. One of a kind and great customer service

12 juni 2025
Review zonder uitnodiging
Logo Nosa

Antwoord van Nosa

Hi Magdalena,

Thank you so much! I’m delighted to hear you’re happy with the products and service, it means a lot to us.

Kind regards,
Anita
Nôsa Client Success Team

Beoordeeld met 5 van de 5 sterren

Thank you!

I messaged Anita today regarding an enquiry and she exceeded my expectations, for which I am very grateful.

11 juni 2025
Review zonder uitnodiging
Logo Nosa

Antwoord van Nosa

Hi Denise,

Thank you for your kind words! I’m so glad I could help and truly appreciate your feedback—it was a pleasure assisting you.

Kind regards,
Anita
Nôsa Client Success Team

Beoordeeld met 5 van de 5 sterren

A lesson in customer service…

Anita should run customer service lessons for all other companies. She was so friendly and helpful. Nothing was too much trouble for her. She listened to my issue and came up with the most perfection solution. So pleased. Thank you for all your help.

11 juni 2025
Review zonder uitnodiging
Logo Nosa

Antwoord van Nosa

Hello Mrs Gowans,

Thank you so much for your incredibly kind words!

I’m truly glad I could help and that the solution worked perfectly for you. It was an absolute pleasure assisting you.

Kind regards,
Anita
Nôsa Client Success Team

Beoordeeld met 5 van de 5 sterren

Really great product

Really great product. Looks really nice and well priced for what it is. The plumber was impressed! We had a tiny issue and the customer service lovely Anita sorted us out straight away!

8 juni 2025
Review zonder uitnodiging
Logo Nosa

Antwoord van Nosa

Hi Eleanor,

Thanks so much for your lovely feedback! I'm really pleased you're happy with the product and that I could help sort things out quickly.

Hope your new bathroom addition brings lots of joy!

Kind regards,
Anita
Nôsa Client Success Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service from Anita - on discovering that I'd forgotten to order a waste to go with my vanity, I called up to ask that it was added to the order. The vanity had already promptly left but they offered to provide the waste for free, with free postage. Great example of customer service going above and beyond.

4 juni 2025
Review zonder uitnodiging
Logo Nosa

Antwoord van Nosa

Hi Simon,

Thank you for the kind words! I'm glad we could get that sorted quickly for you. It was a pleasure to help, and we really appreciate your support.

Kind regards,
Anita
Nôsa Client Success Team

Beoordeeld met 5 van de 5 sterren

Top quality products and customer service

Top quality products. Also super customer service. Anita has been amazing with my multiple questions / calls to discuss my bathroom renovation. Thanks, Kim x

9 juni 2025
Review zonder uitnodiging
Logo Nosa

Antwoord van Nosa

Hi Kim,

Thank you so much! It was a real pleasure helping you with your renovation plans—your excitement was contagious.

I’m so glad you’re happy with everything.

Kind regards,
Anita
Nôsa Client Success Team

Beoordeeld met 5 van de 5 sterren

Anita was absolutely amazing in helping…

Anita was absolutely amazing in helping us resolve the issue that we had with our sink. The entire process from start to finish was seamless.

4 juni 2025
Review zonder uitnodiging
Logo Nosa

Antwoord van Nosa

Hi PNH,

Thank you for your kind words! I’m so pleased we could resolve the issue smoothly—it was a pleasure to assist you from start to finish.

Kind regards,
Anita
Nôsa Client Success Team

Beoordeeld met 5 van de 5 sterren

Luxury products and service to match

The service from purchase to aftercare is first class and what you want and would expect from a luxury brand.

I purchased the Vermont bath, Faro wall hung toilet, missoni vanity unit and accessories pack.

The products are 1st class and my family are 100% satisfied.

The Missoni vanity unit was too deep for a bathroom and remained unopened in it’s its original packaging. Although we were outside of the returns period Anita was very helpful and agreed to a return and refund.

My only issue is that Nosa doesn’t have a suitable replacement for my small bathroom otherwise I would have completed an exchange.

Would recommend Nosa and will purchase again If I renovate another bathroom in future.

5 juni 2025
Review zonder uitnodiging
Logo Nosa

Antwoord van Nosa

Hello,

Thank you for your thoughtful review!

I’m so pleased you and your family are happy with the products, and I’m glad I could assist with the return, even outside the usual window. We’d love to help again if you renovate in the future—hopefully with the perfect fit next time!

Kind regards,
Anita
Nôsa Client Success Team

Beoordeeld met 5 van de 5 sterren

Outstanding customer service from start to finish

I recently ordered several items from Nôsa for a bathroom renovation project and was thoroughly impressed not only by the quality of the products, but above all, by the exceptional customer service.

When I discovered a minor issue with one of the items well beyond the usual return window, Anita from the Client Services team handled the situation with kindness, efficiency, and total professionalism. She arranged a replacement straight away and coordinated the collection seamlessly—something I truly appreciated during a busy renovation period.

It’s rare these days to come across a brand that combines beautiful design with genuinely supportive customer care. I wouldn’t hesitate to recommend Nôsa and I look forward to featuring their products in my finished project.

Thank you again!

Julieta

4 juni 2025
Review zonder uitnodiging
Logo Nosa

Antwoord van Nosa

Hi Julietta,

Thank you for such kind feedback!

I’m delighted we could get everything sorted smoothly and that our service helped make your renovation a little easier. We can’t wait for Nôsa to be part of your finished space.

Kind regards,
Anita
Nôsa Client Success Team

Beoordeeld met 5 van de 5 sterren

Vermont Freestanding Stone Bath

I have recently purchased a bath from Nôsa.
The transaction was effortless and all communication was answered promptly.
In particular Anita was extremely friendly and helpful finding me the perfect bath offering fantastic customer service!
Anita ensured the bath will be delivered asap to fit my renovation schedule.
I can’t recommend Nosa and Anita enough.

2 juni 2025
Review zonder uitnodiging
Logo Nosa

Antwoord van Nosa

Hi PM,

Thank you so much for your kind words!

I’m thrilled we found the perfect bath for your project, and I’m glad the process was smooth and timely. Wishing you all the best with your renovation.

Kind regards,
Anita
Nôsa Client Success Team

Beoordeeld met 5 van de 5 sterren

Amazing service very professional I was…

Amazing service very professional I was very happy to have purchased my items from this company, Anita is well spoken and in the process I was very impressed with her ability to assist good company indeed

2 juni 2025
Review zonder uitnodiging
Logo Nosa

Antwoord van Nosa

Hi Zaher,

Thank you for your lovely feedback! I’m so pleased you had a positive experience—it was a pleasure assisting you. We truly appreciate your support.

Kind regards,
Anita
Nôsa Client Success Team

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