I’ve been very impressed with the customer service at Nu Aqua. Clint has helped me several times and has always been a pleasure to work with. We live in the mountains of Colorado in an area that is no... Toon meer
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Lees wat reviewers zeggen
Jennifer was so helpful! I shared I was missing a piece and another failed. Before she even responded I received a notification the replacement parts were in the mail. The response came so fast and ev... Toon meer
Kim was very helpful and knowledgeable. Everything was cleared up for me and I am back on track! If he is the standard you hold your customer service folks to then congratulations, you have done a... Toon meer
Just wrapped up a chat seeking with AJ….Great customer service!!! AJ answered all my questions in a timely manner was polite & and courteous and focus on making sure of my satisfaction..due to her in... Toon meer
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Easy to speak with a rep and get the…
Easy to speak with a rep and get the answers I needed
Jenifer you were great!
So I was having trouble with my filter club and payment method and so I reached out and Jennifer was great help and guided me step by step on what to do it was a great experience and would definitely recommend! And she also answered all my questions I had about there other products (shower head).
Great tech support.
Kayla at the tech support line was incredibly helpful. Diagnosed a small problem with model changes and sent me the correct parts to solve my problem. So great to talk with a knowledgeable person.
Clint makes things great!
Clint makes things great!
Quick, knowledgeable answers. I now know what I need to make an informed, intelligent decision on which of their products will work best for me.
Answers and Changes made
My questions were answered and changes that were needed were made by Clint
Filter Screw Cap Came Loose
I had an issue with a filter where the screw cap came loose and the granules all fell out. JENNIFER was extremely helpful, courteous, and responsive in solving my issue fully.
customer service and technical…
Great experience, I will continue doing business with NUAquaSystems
Wholesale messed up my order and di not…
Wholesale messed up my order and di not include two of the 8 filters I ordered. JENNIFER in Customer Service kindly filled a replacement order
They are simply wonderful
They are simply wonderful! Great product and customer service like no other. They keep us informed of when we need new filters and make sure we receive new ones on time.
Jennifer was informative and helpful.
Jennifer was informative and helpful.
Worst company ever
I hope everyone read this before to buy anything to them. They will steal your money, no solutions if they already charged you. There is no supervisors, no managers or someone in charge who can provide you a solution. If you suscribe with them, be very carefully because you’re providing your CC and they can charge you when they want. They charged me money for a filter when they don’t have stock and are expecting that we wait until they want to get the filters replacements. Also charge you more than the filter costs because they split the subscription at their convenience and not matter what you say they don’t care and there is no way as a client to communicate with the warehouse and not providing any substancial information. Definitely the worst experience I’ve ever had.
Excellent Customer Service & Kindness
Jennifer is a very kind soul. She corresponded with my very swiftly and sincerely and go me a resolution to my problem very quickly. Give this woman a raise. For working fast and being extremely kind when she doesn't have to be.
Kayla made it very easy for me
EARL was so KIND and PATIENT
EARL was so kind and patient with me. I appreciate that kind of service. I love my NU AQUA SYSTEM,
Marlene Marsee
Straight to the Point Support
I greatly appreciate the straight forward responses and transparency that you guys follow. It makes it easy to recommend Nu Aqua when people ask about the RO system I installed
Kayla was AMAZING
Kayla was wonderful to work with and was able to recommend a system based on my exact needs. She was a delight to speak with and i would recommend her to anyone! I wish we could have spoke longer. Looking forward to getting my new system.
JENNIFER helped with patience to answer…
JENNIFER helped with patience to answer all questions and made purchase easy
Sandy did a great job solving the…
Sandy did a great job solving the problem I was having.
They corrected my problem and sent me…
They corrected my problem and sent me the parts. Very good service.
These filters have made a dramatic…
These filters have made a dramatic improvement in our whole home water smell, taste and feel. The subscription service is very convenient. The customer service from Clint is wonderful—he was polite and expedient and completely resolved our issue. Thanks NuAqua
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